No News No Shoes Reviews 49

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We have been with No News no shoes 5 times (3 Maldives, Sri Lanka and India) and all the trips have been well organised with great support from the centre team and the local operators

Rated 5 out of 5 stars

Excellent customer service from Chris at No News No Shoes. Chris could not do enough to ensure that our holiday touring Rajasthan and visiting Agra and Delhi was outstanding! Chris ensured that all tr... See more

Company replied

Rated 5 out of 5 stars

What a simply brilliant tour operator! They offer tailor made holidays individually suited to you. We have now used them over 10 times and each time have found absolutely brilliant. We first met them... See more

Company replied

Rated 5 out of 5 stars

This was the fourth custom trip No News No Shoes has organized for us. They've all been fantastic, which is why we keep coming back! This time, we spent 10 days in Oman and three weeks in Sri Lanka. T... See more

Company details

  1. Tour operator

Written by the company

We offer tailor-made private tours and selected small group tours to India, the Maldives, Sri Lanka, Indonesia and Bangladesh using our own experiences in over 20 years of travelling throughout these fascinating countries. We are ATOL registered for your financial protection.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

49 reviews

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Rated 5 out of 5 stars

Wonderful Tour Operator

From the planning of our trip to the holiday itself and the communication along the way - No News No Shoes has been excellent. Their hotel and itinerary recommendations for our Sri Lanka tour turned out to be absolutely spot on for what we were after. The quality of the hotels, the wonderful guide/driver we had in Sri Lanka and the pace of our tour were all perfect. We arrived just after the cyclone had hit which did have some impact on our itinerary, but any changes were really clearly communicated and we were happy with the alternatives.
The Maldives part of our holiday was equally excellent. The resort they recommended was exactly what we were after - small, quiet, beautiful, fabulous service, and with all the facilities we were after.
In summary NNNS skill at listening to our brief and marrying that with their knowledge of the destinations meant we had one of the best holidays of our lives.

30 November 2025
Unprompted review
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Reply from No News No Shoes

Thank you so much for this lovely feedback. It makes all the difference receiving assurance that we are delivering on our ethos of listening to customer requirements and matching with appropriate itineraries. We are so pleased that your holiday was such a success, despite the minor challenges in Sri Lanka. I have shared your feedback with all the team and we look forward to working with you again in the future. Thanks again!

Rated 5 out of 5 stars

Excellent customer service, we highly recommend!

Excellent customer service from Chris at No News No Shoes. Chris could not do enough to ensure that our holiday touring Rajasthan and visiting Agra and Delhi was outstanding! Chris ensured that all transfers were seamless and that we had a wide range of experiences. Everything went without a hitch and highlights were the Taj Mahal (of course), Ramathra Fort, Churu, Deo Garh (where we saw wild leopards), Khimsar dunes and Old Delhi.

10 March 2025
Unprompted review
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Reply from No News No Shoes

Many thanks for your review Jan - we are so pleased that you enjoyed your tour of India and really appreciate your feedback.

Rated 1 out of 5 stars

NEVER USE THIS COMPANY- THIEVES

I urge everyone to do themselves a favour and never book through this company. I encountered so many problems through this company and when I did complain they brushed me aside.

I was meant to have a holiday of a lifetime in Sri lanka, but it turned out to be a holiday from hell.

I urge everyone to please do themselves a favour and never ever use this company unless you want to be missold a holiday and receive a below par service.

NEVER BOOK

18 April 2025
Unprompted review
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Reply from No News No Shoes

Dear Mohammed,

We're sorry you feel your experience in Sri Lanka was unsatisfactory. We have discussed this with you, carried out an investigation, and exchanged emails where we gave a detailed response to the issues you have raised. You replied by calling me pathetic, running a shambolic company and now you are accusing us of being thieves. You have also threatened to rubbish us over all social media and stated that you are on a mission to ensure nobody books with us again.

I take great exception to your accusations and defamatory remarks. They are completely unfounded and unsubstantiated. This is totally unacceptable.

So here are the facts:

o You have accused us of miss selling your holiday, although no specific details have been provided. You booked your holiday through a travel agent, so we had no contact with you at all during the sales process. It is therefore inappropriate to accuse us of miss selling.

o You were unhappy with one of your hotels where you were staying for two nights. There was a mark on one of your towels and there was a dead fly on the table in the restaurant. You claim the hotel refused to change the towel. We dispute this claim. We use this hotel regularly, as do our local partners, and have never received any negative feedback. It is also rated as 5 star on Tripadvisor. You had visited another hotel in the area for afternoon tea and clearly decided you wanted to change to this hotel which you demanded us to arrange at no cost to you, despite it being significantly more expensive. We arranged this for you as a goodwill gesture. This was the only complaint we were made aware of during your trip and we acted swiftly, providing your requested change at no additional cost to you. So to say we brushed you aside when you complained is simply untrue.

o Since returning home, you have informed us that you had food poisoning from another hotel and broke a tooth whilst eating at another place you stayed. We have investigated this and the hotel have no record of you raising an issue with the food and there weren’t any complaints from other guests. Our chauffeur guide offered to help with medical assistance, but you refused. You completed all the planned sightseeing during this period. You told us that you broke a tooth whilst eating. It is unreasonable to expect us to take responsibility for this. Again, our chauffeur guide offered to help obtain pain relief medication, but you declined.

o We were contacted about this trip at very short notice, less than two weeks prior to departure which was during peak Easter travel period. We based our itinerary on a quote you had been given by another company. We worked hard to provide you with an acceptable proposal, despite availability challenges and you reducing the budget at the last minute. We also reduced our normal commission rates to meet your revised lower budget. We actually provided you with four itinerary options. To call us thieves is a serious accusation which is totally unjustified.

We have investigated your claims thoroughly and responded to you in a professional manner. Your accusations and personal attacks are totally unreasonable.

Kind regards,
Christine, No News No Shoes

Rated 5 out of 5 stars

India Trip

Called up to get a quote for a holiday and spoke to Nathan who was extremely helpful, said he would put together a package for us which he did very quicky, well laid out itinerary with a good price and happy to go ahead with it.

3 March 2025
Rated 5 out of 5 stars

NNNS arranged a superb holiday for us…

NNNS arranged a superb holiday for us in Sri Lanka. We went back to the company after they organised a tour of Southern India which we really enjoyed. They are very customer focused, friendly and experienced. On top of that they are great people to do work with. Very flexible and great listeners.

3 February 2025
Unprompted review
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Reply from No News No Shoes

Hi David, thank you for your lovely review, we are so glad you and Naomi enjoyed your trip to Sri Lanka, it was a pleasure putting it together for you. Best wishes, Nathan + all at No News No Shoes

Rated 5 out of 5 stars

Looking forward to another great holiday

We have arranged three previous holidays with you and have every confidence that we will have a great trip. We offered ideas that you shaped for us. The process was a dialogue. We were not just presented with prepared units we had to accept. We were able to construct a holiday which was what we wanted, meeting our needs and desires.

6 February 2025
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Reply from No News No Shoes

Hi Gerry. Thank you for taking the time to give us this great feedback. I'm glad that we have created an exciting trip plan for you that you are happy with and can't wait to hear all about it.

Rated 5 out of 5 stars

was a pleasure dealing with an experienced travel company

Having travelled with you before, we wanted to visit other parts of India and after a few e-mails back and forth have ended up with a package that ticks all our boxes. The service was very good and with the various detailed itineraries we were able to run through each day and make whatever changes we wanted to, eg not having two days of leisure. This helped the process enormously

27 January 2025
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Reply from No News No Shoes

Hi Lynn,
Thanks for your feedback, its been great helping you plan your trip. I think you have an incredible trip planned and look forward to hearing all about it. Hope you have an amazing time!

Rated 5 out of 5 stars

What a simply brilliant tour operator

What a simply brilliant tour operator! They offer tailor made holidays individually suited to you. We have now used them over 10 times and each time have found absolutely brilliant. We first met them at the Travel Show in London when we considering a trip to India. In the end we opted for Sri Lanka and from the word go Chris and her team understood our requirements from small boutique hotels/guest houses to excursions which no one else could offer. Quite simply they listen to you and don't try and shoehorn you into a standard package but spend time in understanding you and then tailoring your holiday personally to you.

19 December 2024
Unprompted review
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Reply from No News No Shoes

Hi Nick, thank you so much for the lovely review. We really do enjoy putting all the adventures together for you and Sue, it's great to have you amongst our regular customers. Looking forward to the next one :) All the best, Nathan + all at NNNS

Rated 5 out of 5 stars

Simply best of the best for travel services

I have used NNNS since after 2020 they provide an excellent service, nothing is ever any trouble and queries are dealt with quickly and efficiently. So highly recommended.We have recently had Doug and Nathan as advisers who are both extremely knowledgeable and professional. I have recommended to friends who I know have also been happy with their services.
Thank you all at team No News No Shoes. Will be booking with you again soon

4 September 2024
Unprompted review
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Reply from No News No Shoes

Thank you so much for this lovely review Kathy! It is always a pleasure working with you and we really appreciate you recommending us to others. We are excited to organise your next Maldives trip - where to I wonder?...

Rated 5 out of 5 stars

Good suggestions

Good suggestions from Gary based on personal experience. Quickly picked up on the type of holiday we wanted and was very helpful with a couple of changes. Thoroughly recommend.

2 October 2024
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Reply from No News No Shoes

Thank you Karin for your kind words and it was a pleasure arranging your holiday.

Rated 5 out of 5 stars

Very accommodating and patient with all…

Very accommodating and patient with all the changes we wanted to make.

16 August 2024
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Reply from No News No Shoes

Thank you for your review and kind words. It has been a pleasure working with you and the group. Best wishes Gary.

Rated 5 out of 5 stars

Great personal service providing us…

Great personal service providing us with an excellent itinerary and selection of places to stay. Highly recommend

11 September 2024
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Reply from No News No Shoes

Hi Steve & Wendy,

Many thanks for your kind review. It’s great to have you traveling with us again and we hope you have a fabulous trip to Sri Lanka.

Best wishes,

No News No Shoes team.

Rated 5 out of 5 stars

We were recommended No News No Shoes…great service throughout

We were recommended No News No Shoes and we wouldn’t hesitate in recommending them ourselves. Nathan organised our 2025 trip to India perfectly, listening to all our requirements and helped out all the way.Organising our own trip was a bit daunting but having NNNS working with us took the stress out of it , great service, thank you.

19 August 2024
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Reply from No News No Shoes

Hi Gerard & Carol,

Thank you very much for the positive review. I’m glad we could take the stress out of the planning, and we look forward to hearing about your trip on your return.

Best wishes,

No News No Shoes team.

Rated 5 out of 5 stars

Very positive experience

We have booked several holidays with No News No Shoes and it is always a positive experience. Communication is excellent and the latest technology is used in presenting information about resorts, flights etc. Prices are always competitive. Totally recommend

14 April 2024
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Reply from No News No Shoes

Thank you so much for the positive feedback Diane. Good to know that we are delivering a good standard of service and that you appreciate the technology we have introduced. We hope to organise many more wonderful holidays for you in the future :)

Rated 5 out of 5 stars

Gary is fantastic!

Gary is fantastic! His vast knowledge of Kerala made planning our trip easy and fun. His attention to detail, pleasant efficiency and help when small changes in the itinerary were needed, was outstanding. When I was looking for ideas on our leisure days, and my guidebook was not helpful, Gary suggested several choices that were spot on. We are very excited about our upcoming trip to Kerala in the new year, thanks to all of Gary's hard work, advice and personal experience with Kerala Connections.

1 December 2023
Rated 5 out of 5 stars

Honeymoon in India

We booked our honeymoon to India with No News No Shoes. Everything was organised to ensure the whole trip was completely stress free. It was amazing down to every last detail. What we wanted was fully listened to but then with great advice to make sure we got the most out of our trip. All hotels were incredible and brilliant transport while travelling around. We learnt so much from all the local guides in each area. NNNS made our honeymoon extra special we would definitely recommend to book through. Thank you so much to Nathan and the team.

21 September 2023
Unprompted review
Rated 5 out of 5 stars

The Personal Touch

A really lovely team, they get to know you and to understand your likes and dislikes. We have gone back a second time to book another very individualised holiday to India with them. Highly recommended.

26 October 2023
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Reply from No News No Shoes

Hi Steve & Rachel – thank you for the lovely review! I’m sure your next trip to Karnataka & Goa will be fabulous and we look forward to hearing all about it when you’re back 😊

Rated 5 out of 5 stars

Fabulous family Maldives holiday

We have just returned from a fabulous family holiday in the Maldives. Chris took the time to understand what was important to us and pick out from the many Maldivian islands the ones that would best meet our requirements, as well as find a competitive price. We were impressed beforehand with the knowledge and advice and NNNS' efficiency with pre-travel documentation -and then so pleased that the island we picked was all we hoped for. This is the first time we have used NNNS but I very much doubt it will be the last and I would highly recommend them

20 August 2023
Unprompted review
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Reply from No News No Shoes

Thank you for the review and for appreciating our services! I am so pleased that everything worked out well for your family holiday in the Maldives. Looking forward to working with you again for your next trip :)

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