Nordicalab Reviews 145

TrustScore 1 out of 5

1.1

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Review summary

Created with AI, based on recent reviews

Evaluating 103 reviews, most reviewers were let down by their experience overall. Many customers reported being charged for subscriptions they did not authorize, often after an initial low-cost payment for a test or report. These unauthorized charges, typically around £39.95 or $39.95, appeared on their bank or PayPal accounts, leading many to believe they were victims of deceptive practices. Reviewers frequently mentioned that the subscription terms were not clearly disclosed during the initial purchase, if at all, making the subsequent charges a surprise. Customers also found it difficult to cancel these subscriptions or obtain refunds, with some noting that the company's website was inaccessible or provided no clear way to manage their accounts. However, some people mentioned that after contacting support or disputing charges through PayPal or their banks, they were able to receive refunds for the unauthorized payments.

What people talk about most

Payment

Clients share negative opinions on payment, primarily due to unauthorized recurring subscription charges... See more

Price

Customers consistently express dissatisfaction with pricing, often reporting an initial low fee for a test,... See more

Subscription

Reviewers mention negative feedback about subscription, with many reporting unauthorized charges for monthly... See more

Refund

People report significant dissatisfaction with the refund process, often discovering unexpected charges for... See more

Website

Reviewers highlight significant dissatisfaction with the website, frequently expressing concerns about hidden... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Advertised as a free online test, then requested £1.95 for the results. That I agreed to pay, what I most definitely DID NOT agree to pay was the £39.95 subscription charge which was taken from my... See more

Rated 1 out of 5 stars

STAY AWAY!!! Do not go near this company. We found that they were taking payments from my wife's Paypal account without our knowledge. We had not even heard of the company, let alone authorised any r... See more

Rated 1 out of 5 stars

This is a total scam. After answering 100 questions you are sent a generic, worthless report. You will then be charged £1.95 which you have not agreed to. A week or so later you will get a subscript... See more

Rated 1 out of 5 stars

COMPLETE SCAM!!! They got my attention with a 1.99 personality test. Hidden somewhere in the pages of small print was that I was agreeing to a monthly subscription fee for $34.99. I filed a PayPal... See more



Contact info

1.1

Bad

TrustScore 1 out of 5

145 reviews

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Rated 1 out of 5 stars

Complete con artists

Paid £1.95 for an ADHD test, now just had a message from PayPal saying I've authorised a £39.95 payment. Would give 0 stars if I could, and am now persuing a stoppage of payment, or I'll be disputing with PayPal immediately.

3 May 2026
Unprompted review
Rated 1 out of 5 stars

FRAUD

SCAM & FRAUD. They charging $39.95 via PayPal and I dont even know how they get my info when im not even know them. I unlink them from PayPal subscription immediately before process. Cancel right away. Do not link anything to your PayPal.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM!

SCAM!! Paid £1.95 for a test, nowhere did it visibly say that there was any subscription fee, this is utterley disgusting and shameful as a company. People are are struggling with money and times are particularly hard for people and these scammers are filling their boots by scamming people, had two lots of payments of £39.99 taken out now via pay pal. Go to your pay pal and cancel the payment.I will also be going to my bank to do a charge back. £80 in the space of two weeks they have taken. Diabolical. Honestly don't know how these kind of companies morally exist

8 May 2026
Unprompted review
Rated 1 out of 5 stars

One Big Scam - Beware.

I fell foul after seeing an advert yesterday on Instagram and just completing a questionnaire on Autism. Then after providing my email to see the result. They said I can view my results for £1.95, so I chose PayPal. Payment went through and I got another email saying the subscription has started a payment will be taken on 14th May for £39.95 billed every 4 weeks.
So after speaking with PayPal customer service, she kindly offered to cancel the subscription on my behalf. I then contacted the company by email and said I do not want a subscription, so please cancel it.
Their quick reply was simply a cancellation request that I had to agree to. But when I clicked the agreement button I was redirected to another totally different scenario.
So today I contacted Test Library and completed an online form requesting cancellation. A quick replay stated my account was already cancelled.
I then logged into PayPal and checked to see if my subscription was showing, but it was not.
This company is operating in a very underhanded manner and I am surprised that PayPal allowed them to open a merchant account with them. It does not say much for Instagram either.

7 May 2026
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. I paid $1.95 for a test. The following month they took $39.99 out of my PayPal account under the name of NordicaLab for "Test Library 7-day Trial V2", which is a supplement company. Something I never purchased. One month later the same thing happened. Apparently they had added a subscription to my PayPal. When I tried to get my money back from PayPal they declined. Fraudulent company.

11 April 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent scammers!

Absolutely avoid this fraudulent company at all costs. They ask for £1.95 for results and then proceed to try and take further payments of £39.95 within days. SCAMMERS!!!

24 April 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMERS

SCAMMERS
This company have taken £39. via PayPal ? no idea why? no email, no text, I paid £1.99 for some silly adhd test and now they are taking money.. not a clue what for.. if I had not checked my account I would not have known and they would have probably continued to take monies..

Ruthless, uncaring, greedy, people :(

6 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

This company charged me for a subscription I never agreed to. I have no account with them and there is no way to check to see if they made one, no password or login help. That alone is a huge red flag, what am I getting with this suposed subscription.
I sent a letter to them quoting Oregon laws on these things and I received an email back that said they would get back to me in 30 minutes. That was 2 days ago.
I contacted PayPal, and they closed the case, saying that I had authorized this. I am not sure how they know that because a simple online search would show PayPal that the charge is a scam. This company is in the BBB scam watch. PayPal is allowing them to continue committing fraud and backing them up.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Fraudulent company

Fraudulent company. I bought a medical alert bracelet from them when they were using another name (they use many) in February. I paid for it at the time but today they took £39.95 as a subscription charge I never agreed to. Both my bank and PayPal are saying I need to contact seller but, according to online reviews, very few get a refund from them.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM: auto-enrolled for a subscription

I purchased the results of a test for £1.95 and was automatically subscribed to a £39.95/month subscription via PayPal without my consent.

This company is a scam. Do not under any circumstances buy anything from this company.

The test results were vague and completely unpersonalised based on the test answers.

Avoid at all costs.

5 May 2026
Unprompted review
Rated 1 out of 5 stars

SCAM SCAM SCAM

SCAM SCAM SCAM - GOT $39.95 CHARGE OUT OF NOWHERE. NEVER ORDERED ANYTHING FROM THEM, NEVER RECIEVED ANYTHING FROM THEM. THEY SENT BS RESPONSES WHEN I EMAILED THEM. BEEN SUPER ANNOYING BUT FINALLY GOT A REFUND FROM PAYPAL. BEWARE.

6 April 2026
Unprompted review
Rated 1 out of 5 stars

scammers

scammers, After doing a test on testlibrary.com for 1,95 i was afterwards charged 39,95 for a subscription i never asked for.

Scammers company, with fake adres, fake contact information

4 May 2026
Unprompted review
Rated 1 out of 5 stars

Do not purchase is a scam

Do not purchase is a scam, once they charge you the “one time payment” of $1.95 they charge you$39.99 a week later and they refuse to issue refund as you “accepted terms” under the $1.95 purchase. They also use different name when charging you the second time.

1 May 2026
Unprompted review
Rated 1 out of 5 stars

Total scam avoid at all costs as cost…

Total scam avoid at all costs as cost is what you'll end up with and nothing in return. I've had to contact PayPal to warn them of this and stop any further payments from my account. Disgusting 🫣 behaviour from this company. I do not live in US and have no idea how they got my info and managed to fraudulently set up monthly payments to them
from my PayPal account. Just happened to check my account and noticed it. What on earth do you get for this. I'm disabled and blind in one eye and therefore don't use keyboard often so like to know how they got my info. Absolutely disgusting.

2 May 2026
Unprompted review

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