Customer service responded quickly to my questions. I wanted to swap the ball included in the set for a smaller one, and this was easily arranged. The package arrived in Finland quickly. After receivi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Delivery was very fast. Shipped from Denmark to Sweden. Although one item was missing, but after informing by email they were quick to respond and ship out the missing item the same day. Overall great... See more
Absolute BS company. Be aware when you order from them, and especially if you need to return something. I got my shoe order (around 120€) but had to return them as they were little too small for... See more
Company replied
We bought a mobile basketball set to replace the old one we had. The user/assembly manual that came with it was very generic and did not show which screws are to be used where and we were on our own t... See more
Company details
Written by the company
Velkommen til Nordic Basketball på Trustpilot. Vi før opmærksom på at vi desværre ikke har mulighed for at invitere alle kunder til at lave en anmeldelse, da Trustpilot tager en høj betaling for invitationer. Det gør derfor at anmeldelserne ikke viser det fulde billede af vores generelle gode service. I stedet henviser vi til at se vores egne indsamlede anmedelser, både af vores mange kunders generelle oplevelse, men også af produkterne de køber. Her får ALLE vores kunder en invitation til at give os en anmeldelse. https://nordicbasketball.dk/anmeldelser
Contact info
Glasmagervej 13, 4684, Holmegaard, Denmark
- 30499929
- info@nordicbasketball.com
- nordicbasketball.com
4.1
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Online shopping
I ordered shoes online and everything was easy. Shoes came few days later in perfect condition
24 January 2024
Unprompted review
Great selection of products at fair prices!
Great selection of products, fair prices, ships fast, arrived in one day.
100% recommended.
6 December 2023
Unprompted review
Megt god bold
12 September 2023
The quality is really poor
The quality is really poor. The net is falling apart, it started to rust already and screws are falling out.
It’s less than a week since I bought it and my kids has played on it max 5 times.
27 July 2023
Unprompted review
God service of hurtig levering
10 July 2023
Super god service
28 June 2023
The basketball i received deflated a…
The basketball i received deflated a few days after buying with a standard ball pump.
Edit: they sent a new one straight after. No problem. Very nice service.
15 May 2023
Unprompted review
Reply from Nordic Basketball
Hej Oskar
Kan se vi er i kontakt på mail til dig. Og får naturligvis ombyttet den defekte bold :)
Mvh Casper
Longtime streetballer: These are great
I've been a streetballer for over 40 years and I have played with literally thousands of different balls. The outdoor balls these guys make are some of the best I've touched at any price, much less as inexpensive as these are in the European market. If you are in the market for a ball, I give them my highest recommendation. You will NOT be disappointed.
6 May 2023
Unprompted review
Top shop, awesome shoes!!!
Top shop, with great products at. Really hard to find shoes (Li-ning), excellent customer service and support. Highly recommended to anyone who loves basketball. Shipping to Portugal was a week, and at a great price. Will definitely buy from Nordic soon👍
8 March 2023
filter need to be fixed
all good experience of shopping, the only thing I feel annoying is filter doesn't work when I want to look at size 7 only. this.doesnt work on both cell phone nor laptop
13 February 2023
Unprompted review
Reply from Nordic Basketball
Thankyou very much for your feedback.
Just saw that there was some problem with the filtering on ball sizes, this is now fixed :)
Have a great day!
Casper
I recomanded this site
I recomanded this site. Is very serious, and very trustful. Super super!
12 December 2022
Nem kommunikation og god service
10 October 2022
Took nearly 2 months for delivery with…
Took nearly 2 months for delivery with only proactive updates coming from my side!
21 September 2022
Reply from Nordic Basketball
Hi Stephen
We are sorry about that. Many problems with our supplier of clothing is the reason.
We couldtn get so much info from them either, so its been a tough time to get any info forward to you and other customers.
Now we have found a new supplier who can deliver much faster.
We also put some little extra in your package, to say we are sorry about the long delivery.
Det var hurting.
20 October 2022
Generic manual
We bought a mobile basketball set to replace the old one we had. The user/assembly manual that came with it was very generic and did not show which screws are to be used where and we were on our own to figure it out, as with anything else made in China.
31 July 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.