Customer service responded quickly to my questions. I wanted to swap the ball included in the set for a smaller one, and this was easily arranged. The package arrived in Finland quickly. After receivi... See more
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Delivery was very fast. Shipped from Denmark to Sweden. Although one item was missing, but after informing by email they were quick to respond and ship out the missing item the same day. Overall great... See more
Absolute BS company. Be aware when you order from them, and especially if you need to return something. I got my shoe order (around 120€) but had to return them as they were little too small for... See more
Company replied
We bought a mobile basketball set to replace the old one we had. The user/assembly manual that came with it was very generic and did not show which screws are to be used where and we were on our own t... See more
Company details
Written by the company
Velkommen til Nordic Basketball på Trustpilot. Vi før opmærksom på at vi desværre ikke har mulighed for at invitere alle kunder til at lave en anmeldelse, da Trustpilot tager en høj betaling for invitationer. Det gør derfor at anmeldelserne ikke viser det fulde billede af vores generelle gode service. I stedet henviser vi til at se vores egne indsamlede anmedelser, både af vores mange kunders generelle oplevelse, men også af produkterne de køber. Her får ALLE vores kunder en invitation til at give os en anmeldelse. https://nordicbasketball.dk/anmeldelser
Contact info
Glasmagervej 13, 4684, Holmegaard, Denmark
- 30499929
- info@nordicbasketball.com
- nordicbasketball.com
4.1
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
great service
3 May 2022
Good quality a lot of different…
Good quality a lot of different basketballs to choose from.
12 April 2022
God pris på en basketball og hurtig…
God pris på en basketball og hurtig levering med PostNord til en Nærboks.
17 March 2022
Unprompted review
Reply from Nordic Basketball
Hej Carsten, mange tak for deling af din oplevelse med os :)
Dejligt at høre, at alt gik som det skulle, og at prisen var tilfredstillende!
God dag!
Mvh Casper
Pleasure to shop
It was really good service and communication with Casper.
I am very satisfied and I can of course
recommend Nordicbasketball to everyone
13 March 2022
Unprompted review
Super service
4 February 2022
Purchade of basketball
Due to Holiday NordicBasketball is giving 10% discount in the Holiday period, when using a special code during ordering. However, this code was only informed me, after I had paid. I asked for 10% discount in the chat function, However so far without response
6 June 2021
Unprompted review
Reply from Nordic Basketball
Hej Finn, vi gør tydeligt opmærksom på denne rabatkode, både i toppen af hjemmesiden, og så i toppen på kassesiden inden betaling. Så hvordan du har misset den er mig en gåde. Den besked du har set efter betaling, er præcis den samme som der stod på kassesiden.
Og som du nævner, holder vi pt ferie. Så jeg beklager meget vi ikke kunne besvare din chatbesked så hurtigt som normalt sådan en søndag aften kl 21.
Anyways, så har jeg naturligvis tilføjet de 10% på din ordre.
Mvh Casper
Best service I ever had
Best service I ever had, ordered a jersey on monday, it was at my doorstep by tuesday afternoon. 100% would recommend.
4 June 2021
Super delivery
11 February 2021
Fast delivery
1 December 2020
Super fast and good service!
9 July 2020
Unprompted review
Super god service!
13 May 2020
Unprompted review
Hurtig ekspedition og levering
2 April 2020
Unprompted review
Happy Boys ;-)
15 March 2020
Unprompted review
Reply from Nordic Basketball
Ja vi var desværre løbet tør for boldpumpe-nålene som passer til den pumpe du bestilte :(
Det skal dog lige nævnes at vi naturligvis ikke har taget penge for den manglende vare ;)
Mvh Casper
bedeste service
24 December 2019
Unprompted review
Reply from Nordic Basketball
Tak Uthen!
Jeg er glad for jeg kunne hjælpe dig i chatten, så du fik det rigtige :)
Mvh Casper
The major shoe brands are not offered
Update: Am changing my rating after the response which makes sense!
The major shoe brands are not offered! It's all Chinese brands!!
Delivery etc was perfect!
9 December 2019
Unprompted review
Reply from Nordic Basketball
Hi
Im sorry for these 3 stars, cause we are working big time to get more big shoebrands in. Like Nike, adidas and Under Armour, but this i very hard. We cannot juat call them and say we want to buy some shoes, they all have some big procedures you have to go through first, and then they decide if you can get they brands.
Hopefully we can offer these soon!
And just so you know, all shoes, also Nike, Adidas and so on is produced in asia :) so there is no difference here.
Li-Ning is a huge brand in asia and also in Europe especially in badminton, so we belive this could be the next big thing in basketball.
The recen why we have choosed Li-Ning is that our target people is young players which change their shoes pretty much every year. So this is is very costful to buy new shoes. Li-Ning is around 25% cheaper than the big brands.
Im glad to here that the delivery went fast. But again im sad about these 3 stars, because this should be about our service and delivery, and not what products we have.
Im wishing youba good day, and hoping youll be glad for you Li-Ning shoes :)
Best regards,
Casper Pedersen, owner
Fast delivery
Nothing to complain about. Got my order after two working days.
2 September 2019
Unprompted review
fast deliver, satisfied with the product
2 September 2019
Unprompted review
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