Nordic Knots Reviews 

Beautiful, very well designed and constructed rug. Speedy service as well.

My order said would ship on Oct 21st. No shipment, have been charged.
Have contacted customer service and received a vague response and then once I asked anything further they stopped responding.
I’ve never had an issue when receiving the samples we purchased, but the rug selected said available now.
Just don’t communicate an incorrect timeline and then not provide any satisfactory updates.

Updated my experience, as Sandra was very communicative and helpful and got in touch with the right teams within the shipping department to rectify the delays.

Great International (European) shipping. I liked the way my rug and curtains were picked. Also, the shipment was quite fast.
Customer service was also helpful: I received an answer to my question quite fast and they even checked in after I didn't respond to a message.
Quality of the wool curtains is great. They are extremely soft and look great. Advice was to add 2cm to the length, I only added 1 because I prefer the curtains to lightly touch the floor. Only downside is that the company cannot do width alterations. Would be nice if they offered that. They do offer selling the fabric, so maybe that's an option for some people.
My wool rug sheds a lot but from what I understood that's normal for the first 6 weeks.
I would recommend Nordic Knots!

Incredible quality, perfect custom length, completely elevates my room.

Whomever the woman was who helped me laston the phone was great! She got me the rug I wanted instead of the 1st one I requested.
For the 1st one I requested I based my color choice on the colors I saw online. The picture showed a beautiful warm tone of green. What I received was a lime colored rug was hard to even look at. Your company graciously allowed me to make a change in my choice of carpet color. The colors you show online can be dramatically different from what one receives when ordered. Anyway, your staff was VERY helpful in allowing the change.
And I love the carpet I now have.

Courteous service over the telephone. Fast delivery, excellent product.

Great quality of carpet and fast delivery

I have 4 rugs from Nordic Knots and love them all. Great quality

I was well taken care of - communication prompt and helpful. Absolutely love my rugs!

Beautiful rug
Sumptuous texture
Transformed our room
Delivered to our cottage in remote Wales quickly and with total efficiency.
Wonderful!

I really like the rug, high quality un fast delivery to Riga!

Product and delivery was excellent

Beyond the amazing product, the customer service is superb. The virtual consultations are so helpful and when an issue came up with my order, I spoke with the most helpful and kind person who worked everything out.

Beautiful rug
What more to say

I’ve bought so many things from here and butter beware on their curtains.

I’ve followed the instructions on how to take care of them and took them to the best dry cleaner in NYC, and guess what, they SHRUNK.

They haven’t responded my email at all, and doubt they will based on my past interactions with this brand.

Beautifully elegant carpet which receives compliments from all who see. The brilliant colors perfectly accent the room and the baby grand. I am so happy with my Nordic Knots area carpet

Perfect rug and experience. Love this company and everything they do

Good quality wool rug

Good price

Great customer service support

From the first contact Nordic knots have been professional… their website is great and I love the scenes they show…, and the Designers, who are young and talented. My carpet is beautifully made…. And everyday I walk in to my room I just love it! Bold and exciting!