ordered on 19/05/2026 arrived before stated time of delivery date we were told to expect a a process time of 3 to 4 weeks on the website and email, as our gardens in a million pieces due to rep... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really happy with the table, the fact there is a centre spot for the parasol for all lengths is perfect. Our previous table only had this option in the fully extended position. The extensions are... See more
I spoke with a member of the team who was very helpful, he delt with my order straight away, it was dispatched when he said it would be, delivered on time , extremely well packaged, no damage to any i... See more
Furniture is exactly as described. I made the mistake of buying green cushions instead of grey. On arrival one green cushions was faulty but instead of replacing the one faulty cushion they sent a ful... See more
Company details
- #60 of 122 best companies in Garden Furniture Shop
Written by the company
Norfolk Designer Gardens Ltd are a proud family run business with high product quality and first class customer service at our core. The business has always had creating beautiful furniture at its heart. Whether it be outdoor or garden furniture we have something for every occasion both modern and more classical to suit every taste. We strive to deliver premium quality outdoor furniture perfect for any outdoor space to really bring your garden to life. No matter the size of your property we are confident we have the right products to rejuvenate your space and to create a garden you can be proud of. As a family-run company, we are committed to give a genuine and personal service. From the second you land on this website, all the way through to installation and beyond – if you have any questions please don't hesitate to get in touch!
Contact info
Sunnyside Farm, Golf Links Road, Morley St. Peter, NR18 9SU, Wymondham, United Kingdom
- 01953 660845
- info@ndgonline.co.uk
- norfolkdesignergardens.com
4.6
Excellent
561 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 64% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic product
Fantastic product
Great price and delighted with the quality of the table - looking forward to many years of barbecues ! Delivery really fast and efficient as well
8 February 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Really happy with our new furniture
Really happy with our new furniture, bonus that it was in the sale! Fantastic service and great friendly delivery.
11 February 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Excellent quality and very well priced
Excellent quality and very well priced. Lutyens bench, delivered by Darren and constructed on site. Would highly recommend. Very pleased with service all round and big thank you to Darren.
16 February 2026
Unprompted review
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Great product and delivered and put…
Great product and delivered and put together on time
5 February 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Product 9 Delivery 1
We bought a couple of teak chairs from our holiday let. The chairs are very good and the price was reasonable (winter sale)
Delivery was a bit of a nightmare. I don't think its necessarily the sales team but the choice of carrier.
The first chairs were dispatched but seemed to disappear. Two weeks later and a couple of phone calls a second pair were dispatched. Another week or so later we received a call from a delivery driver saying he would be delivering to day. Later called again saying he was at the wrong house. Hopped in to the car and met the driver to check it was our delivery, and it was. Checked the documentation and the dispatch note from Norfolk was correctly addressed. But the courier label on top of the note was the right postcode but a completely different house name??. Not the drivers fault, he was a big help sorting things out.
So in short, the product is good, we're happy with them. Order well ahead ours took a month to eventually arrive. And make sure you have a mobile number attached in case of problems.
15 January 2026
Reply from Norfolk Designer Gardens
Thank you for your detailed review, we really appreciate you taking the time to share your experience.
We’re really pleased to hear you’re happy with the chairs and that they met your expectations, especially securing them in the winter sale.
We’re very sorry for the issues you experienced with delivery, that certainly isn’t the level of service we aim to provide. From what you’ve described, it appears there was an error with the courier labelling, and we completely understand how frustrating that must have been. We’re glad to hear the driver was helpful in resolving things on the day.
Your feedback regarding delivery has been noted and will be passed on, as we’re always looking to improve the overall experience from order to arrival.
If there’s anything further we can assist with, please don’t hesitate to get in touch.
Thank you again for your support,
The Norfolk Designer Gardens Team
Great communication and excellent…
Great communication and excellent deliver service.
Great product as well.
4 February 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Quality bench
Quality bench , beautifully made in teak .
Delivered to the Highlands … it was free delivery , which was remarkable.
It came very well packed on a pallet .
Very pleased with the customer service and communication..
2 February 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Excellent
Very good service - delivered and installed our garden table and chairs promptly. We are delighted with it and thoroughly recommend this company
30 January 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
A really personal service and the teak…
A really personal service and the teak outdoor furniture is extremely good quality.
19 January 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Highly recommended…
Excellent service and brilliant communication all the way. Highly recommend this company they are reliable and their items are well priced.
30 January 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
great customer service from all…
great customer service from all involved - especially the delivery chap! Thankyou
30 January 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
We ordered a Lutyens bench and when it…
We ordered a Lutyens bench and when it was delivered the packaging was in a shambolic state and a slat on the seat was completely broken. This was because of heavy handling by the delivery company. I phoned Tory at Norfolk Designer Gardens and he not only arranged for a replacement bench to be delivered by the company’s personal delivery driver, Darren, but that Darren would check it on arrival and assemble it for us. They both went above and beyond to sort out the original problem and we were very pleased with the service and with our beautiful bench.
29 January 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Steamer Chairs
Ordered a couple of steamer loungers, came up on the web site as reduced so the experience started with the feeling of getting a bargain. Delivery was quick and overall quality of finish looks good. Cannot test product fully until the sun shines again but my expectation is that these will not disappoint.
27 January 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Fantastic experience with the team
Fantastic experience with the team. I placed the order for my bench on the phone. Unfortunately the bench wasn’t in stock, I was informed it could take 4-5 weeks before delivery. During that time I was updated by emails on the progress. I was informed of delivery date, the courier phoned me 2 hours before delivery informing me they were on route. Bench was delivered on time, top quality timber, easy to to build. I’m very, very happy and would definitely recommend using the company.
12 January 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
Great 4 chair set
There was a problem with the set being damaged at the couriers and they were fast to put it right and delivered the next set themselves.
14 January 2026
Reply from Norfolk Designer Gardens
Thank you so much for your kind words. We really appreciate you taking the time to leave a review.
It means a lot to us that you’re happy with both the product and the service. We always aim to provide high-quality furniture and a smooth, enjoyable experience from start to finish, so it’s great to hear that reflected in your feedback.
If you ever need anything in the future, please don’t hesitate to get in touch. We’d be more than happy to help.
Thanks again,
The Norfolk Designer Gardens Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.