Normal A/S Reviews 13,748

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Immersive shopiing experiance. There is always a reason to come back for more. App keeps it exciting too. Also online offers such as Flotteposen are genious. The only bad thing is that you need to pay... See more

Company replied

Rated 5 out of 5 stars

Altid hyggeligt med konkurrencer og hygge i normal app.. Derfor har vi tit weekend gåture til Normal i Ringsted, så farmand her kan få monster, og drengene kan få is

Company replied

Rated 5 out of 5 stars

I like that, there is a very large selection of cosmetics here. And if you need to buy something economical, you can definitely find it here. There are often promotions, so the price is even more attr... See more

Company replied

Rated 5 out of 5 stars

Normal is place where one can find best beauty, skin care, snacks and many more products for very reasonable prices. They have a great collection of local and international brands. My go to place for... See more

Company details

  1. Beauty supply store
  2. Sweet shop
  3. Cosmetics shop
  4. Health and beauty shop
  5. Perfume store

Written by the company

Hos NORMAL sælger vi helt normale varer til unormale priser. Sortimentet omfatter kendte mærkevarer inden for fx hudpleje, hårpleje, tandpleje, shampoo, makeup og rengøring. Kort sagt: Alle de ting som du ikke kan undvære i din hverdag, og som helst ikke må mangle på hylderne derhjemme. Alle varer sælges til faste, lave priser, og det betyder, at du ikke kan finde slagtilbud og prisbaskere hos os. Til gengæld kan vi love dig, at der er masser af nye og spændende varer på hylderne. NORMAL er nemlig meget mere end faste, lave priser på kendte mærkevarer. Vores mål er, at det altid skal være en ny og unik oplevelse at besøge en af vores butikker. Også selvom det kun er en uge siden, du sidst var forbi butikken. Derfor er der i NORMAL - ud over det faste sortiment af kendte mærkevarer - hele tiden løbende udskiftning på hylder og podier, så der altid er nye varer at opdage. Vores butikslabyrint inviterer til at gå på skattejagt blandt de mange spændende varer fra kendte og ukendte brands, og det er nemt at fylde indkøbsnettet - uden at tømme bankkontoen. NORMAL er en danskejet detailkæde. Vi åbnede dørene til den første butik i Silkeborg i april 2013.


Contact info

4.8

Excellent

TrustScore 5 out of 5

14k reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Elsker normal

Jeg elsker at handle i normal

8 April 2022
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Karina,
Tak for din anmeldelse 😃 Vi glæder os til at se dig igen 👏🏻
Mvh. NORMAL

Rated 1 out of 5 stars

Appalling service..Normal Vejle

This week I have received a very appalling service in Normal Vejle Torvegade from this girl so called ''Jessica'' (the name written on the receipt) who came very bored to scan my items and didnt even say ''Hej'' like a normal customer service person. I said fair enough maybe she is tired and forgot. But then she throws one of my items on the floor (cant say for sure if it was intentional or not), which I had to pick up and she didnt even apologize. When she was done she didnt say a word to me, not a '' Har godt dag'' nothing and this whole time her face was like stone. Not even a single smile. I dont know if this disgraceful behavior is down to her incompetence/ignorance in dealing with customers, or it is down to xenophobia/racism since I dont look danish. Whatever it is, I hope Normal realizes what they're risking shoving these snotty uneducated sour at the till, since these people represent the company's image. I hope they'll do something about it, either to educate their staff or hire more customer friendly minded people. Listen, if you dont like dealing with people, theres no need for people like you at the cashier. Do everyone a favour who dont want to see your sour bored face and go clean toilets or the streets, theres plenty of other jobs you can choose, where you dont have to deal with people.

21 March 2022
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hi Lara

Thanks for your inquiry. We are really sorry to hear about this unfortunate incident in our store in Vejle.

We would like to pursue the matter further, and you are most welcome to contact us at kundeservice@normal.dk so we can continue our dialogue there.

Best regards,
NORMAL

Rated 5 out of 5 stars

Lovely service

Lovely service! Love this shop!

14 January 2022
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hi Layale

Thanks for your review 😊

Best regards
NORMAL

Rated 5 out of 5 stars

Man kan købe at til husbehov og til en…

Man kan købe at til husbehov og til en billig pris 🇩🇰🇩🇰

1 November 2021
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Pia,

Tak for din anmeldelse 😃 Dejligt at vi kan hjælpe dig med at finde varer til dit husbehov til en fornuftig pris. 🤗

Mvh. NORMAL

Rated 5 out of 5 stars

Normal

Godt at handle der . Personalet er søde

30 October 2021
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Line,

Tak for din anmeldelse 😃 Dejligt at du kan lide at handle i vores NORMAL butikker, og at du synes vores personale er søde og hjælpsomme. 😀

Mvh. NORMAL

Rated 5 out of 5 stars

Awesome 💎

Nice shop with all sorts of things. Cheap and useful. Interesting promotions and competitions.

30 October 2021
Unprompted review
Rated 5 out of 5 stars

Normam

Normal er en super fed butik med alle mulige ting

15 October 2021
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Coolaid,

Tak for din anmeldelse 😃 Vi er glade for at du kan lide vores butik 😁

Mvh. NORMAL

Rated 1 out of 5 stars

What a 3rd class staff they have I went…

What a 3rd class staff they have I went working street and I asked to come inside 7:26pm they refuse to come inside and said we are closed ‘ I just wanna buy one drink it’s takes only 1min so much egoist. What stupid staff and stupid company

1 August 2021
Unprompted review
Rated 4 out of 5 stars

Lovely store

Lovely store! I really enjoy shopping there and they have a great selection of Cadbury chocolate

17 March 2021
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hi Oonagh

Thank you so much for your nice review😊

We are really happy that you like our stores and our product range.

We hope that you have a great day🌞

Best Regards NORMAL

Rated 5 out of 5 stars

Det et rart at handle i normal i…

Det et rart at handle i normal i Ballerup. Der er altid pænt rent

12 March 2021
Unprompted review
Normal A/S logo

Reply from Normal A/S

Hej Susanne

Mange tak for din anmeldelse😊

Vi er så glade for, at du kan lide at handle i vores butikker. Vi giver din ros videre til vores dygtige kolleger i Ballerup.

Du må have en dejlig dag🌞

Mvh. NORMAL

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