Normandy Insurance Reviews 

465
•
TrustScore 4.5 out of 5

4.7

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Rated 4 out of 5 stars

The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to U... See more

Rated 5 out of 5 stars

Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you wan... See more

Rated 5 out of 5 stars

I have never had such great response from underwriters in all my 14 years as an agent. They are easy to contact and knowledgeable, will answer any and all questions quickly. The billing dept is also... See more

Rated 5 out of 5 stars

Normandy is a great place to write business. Their underwriting team is quick, efficient, and lets you know right off the bat if they can assist in quoting or not. This is great as an agent because... See more

Company details

  1. Insurance company

Written by the company

Normandy Insurance is a commercial carrier & brokerage that provides‍ instant quotes, expert underwriting, and hands-on agent support. Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.


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4.7

Excellent

TrustScore 4.5 out of 5

465 reviews

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4.7

All reviews

(465)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Fast Quotes & Best Rates

We're been working with Normandy for some years now, and only have good things to say about them! Exceptional service, everyone is very professional and at the same time such nice warm people to talk to. Very helpful with any situation we get from our clients, Normandy Ins. is ready to help.

Quick turn around quotes, very good rates, and now I'm loving the General Liability quotes we've been getting too. All in one place, fast and easy.

Thanks for all that you do to helps us brokers!

3 March 2022
Rated 5 out of 5 stars

Normandy is a great place to write…

Normandy is a great place to write business. Their underwriting team is quick, efficient, and lets you know right off the bat if they can assist in quoting or not. This is great as an agent because a lot of the time we need to place business quickly, and don't have the luxury of wasting time. Normandy is expanding their appetite as they see success, and that's helped us as well. I love the employees that I interact with, and they definitely make it easy to want to work with them.

28 December 2021
Rated 1 out of 5 stars

This is the worst insurance company

This is the worst insurance company. They don't notify you of money is owing even when you have a standing order with them. You just get a surprise call from debt collector's even after being a customer with them for about 7 years. Customer service is the absolute worst! Do not recommend!

9 December 2021
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Reply from Normandy Insurance

We're sorry you had a bad experience with the collection agency that called you. We have left messages for you to try and get more information on the call you had to get a better understanding about what happened. We appreciate having you as a client since 2019, and are willing to continue working with you on your audit concerns. Please reach out to 954-251-0571 so we can get things moving in a positive direction.

Rated 5 out of 5 stars

Frank Primato

Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you want an employee that actually cares about his job. A++

12 November 2021
Rated 5 out of 5 stars

Excellent service and always helpful

Excellent service and always helpful. Quick responses to any questions or service related items. The underwriters ask questions that help you write business on submissions. They definitely are not cookie cutting on underwriting. They will help write business if it makes sense.

23 October 2021
Rated 4 out of 5 stars

Normandy has great support staff for…

Normandy has great support staff for their clients. Our agent is the top of the class. The only issue's I have are that they do not have rated paper yet and their foot print is limited. I am sure they will eventually solve both of those issues. I would recommend checking with them the next time you are in the market for coverage.

18 October 2021

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