The process with Normandy has become a lot better since they launched the Online quote and bind option. The part that is still lagging is that you can't actually bind, you have to send everything to U... See more
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See what reviewers are saying
I have never had such great response from underwriters in all my 14 years as an agent. They are easy to contact and knowledgeable, will answer any and all questions quickly. The billing dept is also... See more
Frank Primato, the marketing rep/underwriter is world class. Very few company reps seem to want to do their jobs anymore, and Frank is very attentive and always responds. Highly recommend if you wan... See more
Normandy is a great indy agent partner; have been since the days of only WC; now they are offering other lines of commercial insurance. The personal service we get is prompt, professional and friendly... See more
Company details
Written by the company
Normandy Insurance is a commercial carrier & brokerage that provides instant quotes, expert underwriting, and hands-on agent support. Since 2008, we’ve been helping agents across the country grow their book of business—without the hassle.
Contact info
4800 N Federal Hwy, Ste 302A, 33431, Boca Raton, United States
- 866-688-6442
- info@normandyins.com
- normandyins.com
4.5
Excellent
453 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a great turn around on the quote…
It was a great turn around on the quote and policy issuance.
25 June 2025
Our relationship with Normandy Harbor…
Our relationship with Normandy Harbor has been nothing but phenomenal for us. Our partnership has been working together for the past 10 years. We are a Professional Employer Organization and have always carried a second carrier for "just in case.". Fortunately for us that "instance" has never occurred and although our second carrier has changed numerous times, Normandy is the rock that makes up the cornerstone of our foundation. They have performed far beyond that of the others in absolutely every single aspect. Highly, HIGHLY recommend Normandy Harbor for any insurance need they can fulfill for you
24 June 2025
You guys can start using docu-sign to…
You guys can start using docu-sign to help the process go smoother. Also complete your forms that you send for customer to sign but want me to fill out when I don't know what some of the empty columns isn't information that I would even know what to put there. Example, the Loss Run form was sent to me completely blank not even partially filled out. Make it where customer can get a link to put in payment information instead of waiting on the mail or have to print it just to fill out information and send a voided check. Need to allow credit/debit card payment options and not just checking/savings account.
24 June 2025
Your team
Your team, and Vito in particular is a joy to work with. thank you for being a valued partner.
28 May 2025
great price
24 February 2025
Excellent service
28 April 2025
You guys are like a fine dining…
You guys are like a fine dining experience a person would frequent weekly.
Familiar, great and professional.
Starting with Shanelle (who is tops) and to ALL Underwriters. I have yet to run into any trouble - and I'm pretty demanding...
24 April 2025
Working with Normandy Workers' Comp has…
Working with Normandy Workers' Comp has been a truly positive experience. Greta, in particular, has been incredibly helpful every step of the way. She is responsive, knowledgeable, and always goes above and beyond to assist with any questions or concerns. It’s clear that she genuinely cares about providing excellent service. I appreciate the professionalism and support from the entire team at Normandy, but Greta truly stands out. Highly recommend!
24 April 2025
Ease of online management
29 January 2025
They have always given me a courtese…
They have always given me a courtese call if I had
forgotten to pay the monthly billing.
27 January 2025
Easy and inexpensive
26 December 2024
Great service
25 November 2024
Turn around time for quote was…
Turn around time for quote was exceptional!!!
Thank you Kristina!
26 November 2024
Great Service
25 November 2024
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