Brooke in the Oshawa Centre location was an absolute dream! Friendly, helpful, she offer perfect solutions to make the plus size dress a perfect fit. Fantastic to have a store that carries plus size... See more
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Norma Reed has been specializing in dresses since 1971. We pride ourselves on being able to provide the perfect dress for any occasion, whether it be a prom dress, bridesmaid dress, wedding gown, graduation dress or quinceanera gown. With our online store based in Los Angeles and Toronto and physical locations in two of the largest malls in Toronto and Oshawa, Fairview Mall and Oshawa Centre Mall, we are committed to providing an excellent customer experience. New soon-to-be locations coming to the United States soon!
Contact info
Fairview Mall: 1800 Sheppard Avenue East, M2J 5A7, Toronto, Canada
- 905-240-5796
- customerservice@normareed.ca
- normareed.ca
Hasn’t replied to negative reviews
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Diana was very helpful when we came…
Diana was very helpful when we came back the second day. Everyone was very friendly and helpful.
Alyssa at the Oshawa center was very…
Alyssa at the Oshawa center was very helpful. Lots of selection and great prices
Alyssa was a great help today.
Diana at the Oshawa location was…
Diana at the Oshawa location was patient, friendly and so helpful! My new dress is beautiful!!
Oshawa Centre
At the Oshawa Centre, had lovely help from Diana with picking out a dress to add to my slowly growing collection. Customer service and variety were both awesome, had another great Yes to the Dress moment!!
The staff at the Oshawa Centre was so…
The staff at the Oshawa Centre was so lovely and helpful with getting me fitted. Had a great time and would recommend!!
Found our prom dress right away!
Diana was helpful as my daughter was shopping for her prom dress. Thanks!
Alyssa gave great service
Alyssa gave great service, checking in on us and asking if we need another size of a different dress, but nonetheless she made the experience great!
Christina helped me pick out the most…
Christina helped me pick out the most GORGEOUS dress, it wasn’t even on the floor but she was so quick to grab it from the back and help me try it on, such a kind girl thank you so much!!!
I had a really good experience here
I had a really good experience here. Kristina was very helpful and made it easy to find a dress that actually fit me well. She showed me a few options, gave honest advice, and didn't make me feel rushed at all. I left with a dress I genuinely love. Great place for special occasions shopping.
They helped me so much
Oh my, they helped so much with my dress in just few minutes! They are very fast and very accommodating! They'll know what to do by just looking at you and your dress.
I am renewing my vows on my 25 wedding…
I am renewing my vows on my 25 wedding anniversary, just three weeks away and was in a panic. I found my ideal dress at Norma Reid and it is outstanding. The staff was patient and knowledgeable. Great positive experience. Norma Reid is now my go to store for special occasions dresses.
UK website experience
I ordered from the UK online store, and I was worried since there was little information I could find about the website, so I didn't know whether it was legit or not. However, I loved the dress and couldn't find any other dresses I liked, so I bought it. The tracking number wasn't working for a while, so naturally I panicked and emailed. The very reassuring representative got back to me so quickly and put me at ease. Sure enough, the tracking number started working around 14 days after I placed my order. The dress showed up well-packaged, and looked even better than in the picture. I cannot thank you enough, Norma Reed; you've made a girl very happy for her prom ;)
Kristina was so helpful & sweet
Kristina was so helpful & sweet. She helped giving suggestions for sizing & making our final decision. It was hard to choose, so many beautiful dresses!!
Service was excellent
Service was excellent. My picky daughter found exactly what she wanted for gradation.
Kristina was very helpful with sizing…
Kristina was very helpful with sizing and giving suggestions
Cannot say enough good things about our…
Cannot say enough good things about our experience at Norma Reed.
Brooke was super helpful!
Excellent service
Excellent service. The staff (Christina in particular) were great at finding the perfect style and colour for my daughter’s prom dress.
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