Northern Trade Windows Reviews 

166
TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

Very Poor Company! Following 3 visits to the house from a salesman and a surveyor and me taking time out from work each time, I was eventually told once an install date was agreed that they couldn't a... See more

Rated 5 out of 5 stars

Northern Trade Windows recently installed 4 windows and a door/frame for me. They were professional, whilst friendly, from initial contact throughout the whole process. The product quality is great an... See more

Rated 5 out of 5 stars

Northern trade windows came to measure my bifold door and 3 external doors. And 5 windows. Very professional came measured. Then sent me quote. Then came back remeasured. Explained our bifold needed 6... See more

Rated 5 out of 5 stars

We had a new conservatory supplied and installed by Northern Trade Windows, and the whole team was knowledgable and helpful. The installers -Daryl and Dale, I think were their names - were first class... See more

Company details

  1. Window installation service

Information provided by various external sources

Northern Trade Windows has been manufacturing and installing windows, doors and home improvements since 1994. We're a name you can trust.


Contact info

3.9

Great

TrustScore 4 out of 5

166 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 10% of negative reviews

Typically replies within 24 hours

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3.9

All reviews

(166)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Very reasonable price for all 6 windows and 2 doors. Guys were efficient and courteous and tidied up after themselves, just got on with the job. Really happy with the workmanship and product, would recommend.

21 January 2022
Unprompted review
Rated 4 out of 5 stars

We paid over £2k for some French Doors…

We paid over £2k for some French Doors last year. When decorating earlier this year we noticed we could see daylight in the closure gaps. They phoned today as a follow up to try sell me something else. I told them I wasn’t very happy with the doors they’d fitted and before I could even explain why he’d hung up. Rude.
I initially left a more scathing review, which at least generated a follow up enquiry from them, which to be fair they have now been and made some adjustments to the fitting under warranty and they are now much better. In honesty I could have phoned them to do this at any point and their own (ie not sub contractor that fitted them for us) engineer was very good, explained what settlement had occurred in the hinges and how he was going to remediate. Service itself therefore is good, product works much better now properly adjusted, but that doesn’t stop the salesman being rude!

2 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service from Sales to Installation

We are absolutely delighted with the service provided by NTW. From Sales through to Installation the service was excellent. The windows were installed over 2 days with minimum disruption and there was very little to do once the installers had left. We would highly
recommend NTW.

29 October 2021
Unprompted review
Rated 5 out of 5 stars

Very happy customer

This is the second time I have used Norther Trade Windows, both times I have found them very helpful and easy to deal with. Most recently they did a full installation of both windows and doors, for a very reasonable price. Despite there being a few small issues immediately after install they we very quick to return and rectify them. I was especially happy with how they dealt with me over the phone. I would recommend them to anyone.

29 October 2021
Unprompted review
Rated 5 out of 5 stars

3 excellent jobs done.

We have had 3 separate jobs done by ntw. The quality, service, instillation and price always excellent The installers cleaned everything before leaving. The last 2 jobs were Covid 19 time. But every care was taken.

13 May 2021
Unprompted review
Rated 5 out of 5 stars

Very good job always on time and…

Very good job always on time and professional work cleaned up after themselves as they went from room to room and travelled from Leeds to Manchester
Have no complaints at all would recommend this company.

10 May 2021
Unprompted review
Rated 5 out of 5 stars

Replacement double glazing to whole house

From initial contact, through estimating, planning and installation, the whole process has been excellent.

We had one very minor niggle with one of the glass panels which was swapped out without any hassle whatsoever.

Would highly recommend.

16 April 2021
Unprompted review
Rated 5 out of 5 stars

Northern trade have lived up to their…

Northern trade have lived up to their reputation providing quality windows but also efficient on time friendly window installors that gave great advice to avoid any damage. I had all windows replaced plus conservatory and a new door at great cost aswell even though some think they are expensive i dont think that at all. We are seeing benefits of new windows already with heat not escaping as much. Aftercare was great surveryor camr back to check satisfaction.

8 April 2021
Unprompted review
Rated 5 out of 5 stars

Had new roof put on my porch and and…

Had new roof put on my porch and and new guttering and farcia boards had a bit of trouble with guttering north west trading sorted it out in a breath nice and friendly staff and always willing to help to get the job done keep up the good work

26 March 2021
Unprompted review
Rated 5 out of 5 stars

New windows and door to an old cottage

I recently had the door and windows to my cottage recently replaced by Northern Trade Windows. They did an amazing job and were very polite, efficient, reliable as well as being clean, tidy workers. The finished result is outstanding. I can't believe the transformation. The quality and workmanship is superb and difference internally and externally is superb. No more draughts plus a door that fits correctly and tightly as well as being very secure. Can't recommend NTW enough. Thank you!

24 March 2021
Unprompted review
Rated 5 out of 5 stars

We Wish to thank the NTW team for the…

We Wish to thank the NTW team for the excellent work
in completing our new conservatory tiled roof.
The team of Ricky and Mark worked so hard,
and did a top class professional job, at excellent
value. We would gladly recommend this company
to anyone wanting a really top quality product
and service
Gordon & Denise Crigglestone

9 March 2021
Unprompted review
Rated 5 out of 5 stars

I used Northern Trade Windows recently…

I used Northern Trade Windows recently and all I can say is they were superb. Everything they did from start to finish for my property was effortless and seamless.....
staff polite and on time daily....tidy and efficient.
Elliot, his office staff and the fitting team listened to my brief & my property looks superb now.
They have truly delivered.
I can truly recommend Northern Trade Windows a fab 5*Company

9 March 2021
Unprompted review
Rated 5 out of 5 stars

Used the company before for a kitchen…

Used the company before for a kitchen in my old house and was happy then. But I can't stress enough how happy I am with my conservatory and doors from this company. Right from the first visit from Elliot who listened to what I wanted, which was no frills replacement conny (old one was 30 yrs + leaking from every angle) it wasnt a job I wanted to do but had no choice, he didnt try to over sell or put pressure on for extras. The conservatory is fabulous, absolutely so much more than what I expected, I love it and its no longer going to be used as dumping ground as its too good for that! John and Ben who completed the conservatory, you couldnt meet two nicer men who really went above and beyond. Recommended to family and i'm sure they will be just as happy. Need new windows next and wouldnt dream of going anywhere else. Well done NTW for a great service.

22 February 2021
Unprompted review
Rated 5 out of 5 stars

Yet again NTW have come up trumps with…

Yet again NTW have come up trumps with the installation of my replacement conservatory roof. This is the second time I have used Northern Trade Windows and would certainly recommend them. From the initial on site quote (from Chris) to the hard working installers John and Ben, nothing was to much trouble and everything progressed like clockwork as promised. The building work was first class and we are more than pleased with the finished result.
So very pleased with this company and I will be using them again in the future. If you want a quality job, done on time and as promised then this is the company you should use.

13 January 2021
Unprompted review
Northern Trade Windows logo

Reply from Northern Trade Windows

Hi David,

Thank you for taking the time to leave such a wonderful review, we are very pleased that you love your new solid tiled roof! It is great to see returning customers being extremely pleased with our services and products, we hope you have many years of enjoyment.

Kind regards,
Northern Trade

Rated 5 out of 5 stars

Fabulous

What service. From the sales rep - the surveyed Ian - finally the two fitters - Ricky and Mark. So happy with you all - Quality. Efficient. Professional.
Thank you all so much xxx

26 November 2020
Unprompted review
Northern Trade Windows logo

Reply from Northern Trade Windows

Hi Sarah,

Thank you for such a great 5 star review, we will be sure to pass your comments on to Ian, Mark & Ricky and the team!

Kind regards,
Northern Trade

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