North Fashion Store Reviews 

1,227
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Evaluating 756 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the website easy to navigate and the ordering process straightforward and user-friendly. Several people were pleased with the garments they received, often praising the style, quality, and fit of the products. However, some customers also noted significant issues, particularly with the return policy, citing prohibitive shipping costs to Italy and a lack of a proper return system. Many reviewers expressed dissatisfaction with product quality, describing fabrics as poor, thin, or not matching descriptions, and frequently mentioned inaccurate sizing. Additionally, some people experienced delayed orders and felt the website was unclear regarding the company's actual origin and shipping times.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing, with many praising the lovely quality, fit,... See more

Order

Users describe ambiguous interactions with order, with many reviewers finding the ordering process seamless,... See more

Quality

Customers consistently note ambiguous experiences with quality, with some praising the lovely quality, good... See more

Return policy

Customers had negative experiences with the return policy, describing it as hopeless, complicated, and... See more

Website

Reviewers mention ambiguous feedback about the website, with many customers finding it easy to use, order... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered on the 24th July but it has not been delivered yet. I have had no further communication about time of delivery even though I sent an email asking for when I would receive my order. I cannot... See more

Rated 4 out of 5 stars

I was very impressed by the responses I received from Olivia your representative She was very helpful and responded very quickly to my queries. Also I am pleased with the garments I ordered and y... See more

Rated 4 out of 5 stars

The clothes are very attractive on the website. Sizing a bit confusing - am still not sure if I ordered correctly and a bit concerned about the return procedure after reading other comments. The cloth... See more

Rated 4 out of 5 stars

I’ve seen these outfits before online and thought they looked very cool and smart but still casual. I saw the blue outfit on a passing lady recently and it confirmed I had to had one myself. I’ve orde... See more


Company details

  1. Ladies' clothes shop

Written by the company

NORTH offers unique pieces for the aspirational and revolutionary set.


Contact info

3.4

Average

TrustScore 3.5 out of 5

1k reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 13% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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3.4

All reviews

(1,227)

723 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BUYERS BEWARE

Received my first order without any issues. The fabric and quality were good. However, the second order - shorts and top outfit - proved problematic from the start. The order was delayed a lot. Finally, when I received it, I was shocked. The fabric was so thin, it looked like rags. I then found out, to my dismay, about their return policy. It would cost more to return the item to Italy, than what I paid for it. I declined the return! I will give the item to charity, as I would be too embarrassed to wear it.
WARNING:
Buyers please be beware of this company. They hook you in with the first order, then give you poor quality and disappointment thereafter.

7 July 2026
Unprompted review
Rated 4 out of 5 stars

A great selection

A great selection, spoilt for choice. I am a size 8, so hopefully the XS and S I’ve selected will be perfect. However, I’m wondering why my parcel has not been posted as yet. Thank you

4 July 2026
Unprompted review
Rated 4 out of 5 stars

I loved the range

I loved the range, and designs. They looked fresh and new ( not a rehash of the past years fashions)
Looking forward to catalogues of new seasons clothes, and looking forward to my order.
Many thanks,

Colleen Mc Grath

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Very, very bad return policy!

If you might need to return a North Fashion item, DO NOT order from them. I ordered two 2-piece sets and they didn't fit. The address I was given to return them was in Puglia, Italy, and my UPS guy quoted me $350 to send them! I should have paid better attention to the reviews. Please don't make the same mistake!

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Horrible quality of fabric

Horrible quality of fabric, labels say linen, butvis not even good cotton.
Size medium is more like xs, style different as well. Tunic top nearly touch waist. Color is also wrong, coral red is more like pink. Worst is return policy. This garbage came from China, so good luck with return.
Return cost exceeds value of product. Stay away!!!!! From this company.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful Clothing

I was so happy that I somehow stumbled across your web page I wanted so many items purched one outfit 2 days ago and had to go back and ordered another so excited that I actually am so looking foreward to more shopping & I must say the Reviews Means Everthing Honest Feedback Helps to see Pictures in real time & as I will do the same thankyou for a Fashion for Even For My Age that is Important . Thank You .

3 July 2026
Unprompted review

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