North Property Group Reviews 

I’ve been putting off writing this review, but I am one of the many people who lost a lot of money on the Phoenix development in Leeds.

If this post stops even one person from losing their life savings, then it’s worth it.

In October 2020, North Property Group sold me an apartment in the Phoenix development as an “exclusive early bird discount” for £194,950.

After years of delays, the development was finally “ready” in 2024.

But when the mortgage valuation came back, the property was valued at just £140,000 - a staggering £54,950 less than what I paid.

This was during a time when property prices had soared due to COVID. And yet, despite that, the value still came in dramatically lower.

North Property Group, with their experience in this market, would have known the flats were likely to be downvalued based on comparable local sales.

They also would have known that many buyers would struggle to get mortgages due to the use of “modern methods of construction” — something most lenders won’t touch.

Here’s my advice, learned the hard way:

1 - Don’t trust the sales pitch. Do your own research. Get independent legal and financial advice.

2 - Get a valuation done BEFORE paying a reservation fee or exchanging contracts. Surveyors can value a property off-plan using location and drawings.

3 - If you’re considering exchanging on an off-plan deal, insist on a mortgage and valuation clause in the contract - allowing you to walk away if financing falls through or the valuation is lower than the sale price. If they refuse, walk away.

Beware of urgency and scarcity tactics. They make these flats sound exclusive, but the reality is the majority are low-quality, mass-market units.

Even now - five years later - they’re still struggling to sell units in the Phoenix development.

As Warren Buffet said:

“When a person with money meets a person with experience, the one with experience ends up with the money - and the one with money leaves with experience.”

I left with experience. I hope you don’t have to.

Very fast service and kind staff. Made the process really smooth for me although I was in a complicated position.

Has been a really quick and stress free process! Isla was really helpful throughout my viewing day too.

Great experience

My first time making an investment purchase so understandably I was nervous and had lots of questions. Rebecca and Adam made the whole process so easy for me, would definitely recommend this company.

I spoke to Becka Colley about an apartment for my daughter who is job hunting in London. Becka was so easy and pleasant to talk to and very professional and knowledgeable. Although we are not quite ready to reserve I will definitely be going back to ask Becka’s advice. I highly recommend speaking to her for advice if you’re looking to invest in property in London.

We were having trouble receiving our deposit back however after speaking with Sera and Eve they managed to get the deposit returned quickly and efficiently. I thank them for their prompt response and help.

The worst company ive ever had to deal eith

The experience even from the very beginning was worse and disgusting with huge lack of compassion and understanding. Everyone that works in the Manchester branch make sure that you go through hell. They don’t give a single damn about your comfort, safety, needs or understanding. They just want money. I don’t see any single good review about them if there are then they have faked them.

Renting through North Property Group has been a great experience so far. The property management team is always responsive and professional, making everything smooth and hassle-free. Brice has been very great to me. Any issues are dealt with promptly, and communication is always clear. I would definitely recommend them to anyone looking for a reliable property management company!

Brice is always extremely helpful with our properties.

Becka & Hollie have been awesome to work with.

It’s difficult to add more superlatives describing the tremendous work done by the team at NPG. The testimonials speak for themselves.

Helpful, always with good humour, great communication, and a process made to look effortless.

I had not intended to purchase a property as quickly as I did; so to find myself exchanging with zero stress and pain is a testament to the wonderful professionalism of the team at NPG. My thanks to Hollie for her help with contracts and liaising with the solicitors, Ollie for his advice and steer - and a special thank you to Becka for all her attention from day one, in helping me to find the right property.

I look forward to further smooth sailing and the transition from sales completion.

A pleasure to work with and highly recommended.

Thanks
Daood

Excellent customer care Team, Rebecca.
She communicated with the seller , even my solicitor through legal process and resolved impasses.

I have been dealing with Isla with various maintenance and organisational issues.

She is always very helpful and does it with a smile on her face. Never too much trouble to help and goes out of her way to get issues dealt with promplty

Thank you

Had many interactions with Isla at North Property and always had fantastic service. Very efficient, professional and personable.

Marianne and Isla have been fantastic throughout the entire process of working with NPG. They're both extremely helpful and have great communication! The process has been seamless and they have been very responsive in dealing with any issues effectively. Thank you!

Never had any issues or concerns with the agency. Brice has been especially helpful, always on time, understanding and making all necessary arrangements.

Have been working with Eve for the past few years, great to work with, very professional and a credit to North Property!

Transparent, effective and strong communication skills - help me, as a remote landlord, to have the peace of mind that my property is in good hands with Eve and the team!

Its a pleasure working with North Property Group!
Eve, Marianne, Sophie & Brice are always so helpful and really responsive with any queries. We would really recommend NPG.

From all the team at Fogerty Group!

Always had good experience with north property
Until I started dealing with Eve jones she lifts the experience to another level she’s very charismatic always helpful and is keen to get the job done
She’s a great asset