Northwesttradecentre Haslingden Reviews 

65
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Adnan Ali Fantastic service , always keeping us informed on updates of car , wheels sorted , reg sorted And always has a smile Would defo buy a car of him again Nice one xx My daughter wi... See more

Rated 5 out of 5 stars

Great staff, took care of me well fixing any issues on my new car before delivering it to me! Soman worked with me and he was amazing and helpful.

Rated 5 out of 5 stars

Absolutely amazing customer service from Adnan. Very friendly, answered all our questions and was very accommodating. Walked away with a lovely Hyundia Tuscon! They had tonnes of cars on the l... See more

Rated 5 out of 5 stars

Adnan was very helpful all throughout the whole process from start to finish. He also kept us updated on the whole steps. He had a very good customer service interaction.


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4.7

Excellent

TrustScore 4.5 out of 5

65 reviews

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4.7

All reviews

(65)

66 reviews in the last 12 months

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Rated 5 out of 5 stars

Khubaib is a superstar!!!

Khubaib was an absolute pleasure to talk to and discussed through my options. Made process really easy and quick 🙂 Ended up buying a ford fiesta. Would totally recommend!!

26 July 2026
Unprompted review
Rated 1 out of 5 stars

Adnan great, everything else, awful

Initial sales contact with Adnan was second to none. However, the next day the management of the sale was taken over by Jack/Has/Paul. Substandard service at best. I’d taken the car to be looked at in my local garage after hearing an alarming knocking noise. At this diagnostic appointment (after having the car for only 6 days), several repairs one of which was an illegal tyre, and the others brake discs and pads and a possible shock absorber issue, were identified. How can a car be fit to sell in that condition? Anyway, when presented with this information and after I quoted the Consumer Rights Act, Paul the manager so I’m told, tried to fob me off, make out like I was neurotic or something. Because I was insistent he eventually agreed to refund me for the car only if I would drive it back. Knowing that the tyre was dangerous. I wanted out of this shit show so badly I just agreed. Drove the car back Friday, waiting on the refund to come through. No apology no offer to compensate for travel (from Liverpool) or inconvenience. Avoid, especially if you’re not local. The prices seem low, probably a reason. Paul Bersz is just horrible. I’ll up date if and when I receive the money back in my account.

24 July 2026
Unprompted review
Rated 1 out of 5 stars

I purchased a BMW X1

I purchased a BMW X1; the oil was so low that the dashboard warning came on, and I had to top the oil up on the way home.
The tyre pressure system light came on on the way home
All the tyres were the wrong pressure.
There was a black screw on the floor, driver's side and the air con does not work properly.
The locking wheel nut is missing; I even asked if it was in the car when I picked it up.
I was told the vehicle was being serviced. !!!
I brought this up with my salesman, Tom, and I have had no resolution.
I had told the people I am disabled, and my wife is disabled, and we live 4.5 hours away in Scotland. I gave them extra time to make sure the car was right
I did not rush them or even try to barter the price; I just asked for the car to be 100%
Not impressed at all

13 July 2026
Unprompted review
Rated 5 out of 5 stars

Khubaib was so lovely & guided me…

Khubaib was so lovely & guided me through the buying process perfectly - making sure I was happy with my purchase at every step (suppose I should mention Paul helped a little too 😜).
Overall, fantastic company to deal with!

21 July 2026
Unprompted review
Rated 5 out of 5 stars

Amazing experience due to Soman

I had an amazing experience and it was all down to one person - Soman. He was very helpful and an excellent salesman answering any questions I had before I made a final decision. I would happily do business again

18 June 2026
Unprompted review
Rated 5 out of 5 stars

High quality customer service

Came in and spoke to Soman. Excellent knowledge of cars and answered all my questions in a confident and reassuring manner. Very impressed with the service. Will definitely come back again.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

The custom tee service here was… outstanding

The custom tee service here was absolutely brilliant when i have an enquiry about a car. The young lad on the phone Khubaib was very helpful on the phone and explained everything that i needed to know very well and he was very well mannered too. 5 star service.

29 June 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

5 stars

Best service I’ve received going into a car dealership.

Adnan himself deserves a reward. He is attentive, kind and just an honest guy.

He will source the best car for you with the amazing stock they have.

Seen him for a car I’m interested and couldn’t be happier. 10/10 service from the kid!

26 June 2026
Unprompted review

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