Easy to find products, and had the exactly one thing I needed without paying same price for a bad product that takes months to recieve. All in all very positive. An update on difference between expres... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Easy to find products, and had the exactly one thing I needed without paying same price for a bad product that takes months to recieve. All in all very positive. An update on difference between expres... See more
Company replied
They were late with sending the product to my address and they did not follow up timely with some status updates either. It was very difficult to learn what was happening to my order and then it sudde... See more
Company replied
I ordered for first time and the order got through easily without difficults. I got order confirmation and I am waiting for the material to come. I read that they have good quality material and lookin... See more
Company replied
Norvo proved to be a serious company in the way you took care of my order. I was not happy with the telescope i bought, because of exaggerated marketing. You gave me the chance to order something els... See more
Company replied
Replied to 90% of negative reviews
Typically replies within 1 week
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Wide range of quality products. Very secure and prominent payment systems. Highly recommended 👍

Reply from Norvo
The purchasing process is very straightforward and easy to navigate. There are several payment options available, including Klarna, which I particularly appreciate. I will provide feedback on the product once I have received it and had the chance to use it.

Reply from Norvo
You should avoid such sellers, I received the shipment after 20 days...

Reply from Norvo
Emailed 3 times offering a 50% refund on my order if I review them on trust pilot. I thought this was a red flag so I checked their page and I can see that they are a scam company and I should have checked before ordering! They offer customers a huge refund in order to get reviews before products arrive, which tells me I am either getting scammed or if the products do arrive they will be of very poor quality. Steer clear!

Reply from Norvo
I am satisfied with the quality of the communication

Reply from Norvo
They were late with sending the product to my address and they did not follow up timely with some status updates either. It was very difficult to learn what was happening to my order and then it suddenly arrived 1 month later.

Reply from Norvo
Ordering was fast and simple, excellent range of goods at really good prices.

Reply from Norvo

Reply from Norvo
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