NotaryPublic24 Reviews 

Mixed.

Pro
It did work. I got the notarized Power of Attorney to the country I wanted it in.

Cons
Lots of back and forth. They definitely don't have 24/7 customer service. You can't get a hold of them by phone basically ever. You just have to rely on email, which they seemed to respond to at random hours. THEY AREN'T UK based, which is what I'd presumed (and what I think they want you to presume). They are actually based out of Sweden, which apparently gives cheap notarization/apostiles. (The document was still valid).

They weren't particularly familiar with the guidelines for Turkish Power of Attorney. The first copy they sent got rejected, because apparently they have to put a photocopy of your passport on the back for it to be valid in Turkey. (It's not shocking to me that they don't know what every country in the world wants.) They re-did the document for free, but I did pay for a second round of quick shipping.

Also, I don't think their initial instructions were very clear for someone who had no experience with apostile. I thought they were going to have me sign the document in the video, (like signing in front of a live person) but was supposed to have signed it before sending it to them.

Ultimately we got there, but it wasn't a very clean process or very speedy if you don't have it exactly right the first time.

Excellent service! Had my document within 12 hours. Attention to detail, speedy delivery, answered my questions via email and WhatsApp. Recommend!

My first point of contact was with Juan, I reached out for help as i was confused which service and procedure I needed. He immediately helped clarify and replied with speed, precision and on a calming human level, which seems so rare these days. Later I needed to reach out again as I hadn’t seen the pending affidavit. Again I received an immediate response with help for my next steps. Followed by Karl who promptly issued the notarisation of my affadivit within a couple of hours. And with a polite courteous note. I cannot falter this service and will definitely use it again and recommend to others.

I asked for a refund immediately after placing the order because they asked me for my ID verification twice after It was already completed and I had a gut feeling something was wrong. And I was right, I have never received the refund that they said it was issued on the 22nd of January. I even asked for the proof of the refund issue and I have never received it.

Be very careful.
They are based in Sweden!!!
Everything is very straightforward, but it’s a big trap. You think you’re paying for a proper physical copy, when in reality they only send only a digital version!!!
After that, they try to charge almost double (89 euro!!!) if you actually want the paper format.

Please don’t fall into the same trap I did and waste your money. I strongly recommend using a different, more traditional service—or at least an online provider that is transparent and doesn’t hide important details.

I do NOT recommend this service.

It was very quick and straightforward. I made a mistake while uploading the correct document, re submitted and paid for service again but staff was very kind, understood the situation, immediately responded and refund the second order with correct document notarised. Very few organisations got this ability to recognise the issue and sort it out in away that is tailored to customer need that do not fit a classical established pathway. This what makes us different from robots. I am very thankful to the gentleman Karl for his cooperation and amazing work.

Everything is done with professionalism, irreproachable communication, the speed of reaction, to any request, is unsuspected, so professional are they.

Great communication throughout. Quick and efficient service.

Initially I had problems to complete the process but the access to advice and back-up was great, I completed the submission of documents and verification by mobile which was quite easy and after that the Notorised documents were returned very quickly allowing me to send them to the country where they were required. Overall, excellent, if a little expensive, but to achieve it over a weekend, it was worth it.

I needed a verified copy of my passport and decided to try Notarypublic24. I am super happy with the process, how easy it was and how fast you got a reply! I had to contact the support on WhatsApp as I had some questions and they were very helpful and I got swift replies! Would definitely use them again if I ever need a similar document! Recommend!

Very quick, professional service. When there was a problem, they corrected it promptly.

Excellent service and extremely helpful in connection with our NIE application.

Paid 300+ gbp for my documents. Asked for verification out of webcam. Shiny plastic documents in front of webcam have reflection from the screen so failed verification and asked for refund since no other method to verify is provided.

Surprisingly efficient and responsible - I had a thought that they are fraud as everything were done online. but they are actually very efficient, reliable and responsible. they refunded to me me quick for my wrong purchase of service, and handled my document notarisation very quick too

What an absolutely egregious customer
service experience! I forwarded a single document to be notarised on Thursday8th January and paid £20 extra for a priority service. No email or acknowledgment was received. I rang on the Friday (and miraculously somebody answered). i was asked for my Order No. but I said I did not get an email (I had checked both my Inbox and Junk folders). The assistant did find my order and said they send me a link so as to identify myself. Again nothing was received. I rang again but nobody answered and I got a message to “hold the call” and I would get a signal when the ‘phone was answered. Absolutely, a complete waste of time as I did not get the promised signal. Today, I rang again and waited over an hour for somebody to answer the ‘phone - so I gave up. These bastards have taken £84 of my money and provided zero service and are, seemingly, uncontactable. If I could give them zero stars I would. I my opinion, AVOID LIKE THE PLAGUE

Fast service, expensive but considering I received all documents within 1hr that's impressive. Friendly team online.

reliable service
great customer service
very simple process
fast

I was hesitant at first. After weeks of anxiety and almost completely losing hope, I truly felt this was my last resort.

I lost some personal items at AUH Airport, and processing a notarized Letter of Indemnity locally was not only very meticulous but also far more expensive than the value of the items I lost. I already had the letter prepared, it only needed notarization, but the cost alone made me consider giving up.

Just when I was about to lose hope, I came across NotaryPublic24 online.

The process was unbelievably easy. I chose the Express option, and despite the US–UAE time difference, I received my notarized letter with an official seal within just a couple of hours. I was honestly overwhelmed, in the best way possible. It completely blew my mind!

The Lost & Found Office confirmed that the letter was legitimate and sufficient. Although they initially requested the original printed copy, they eventually accepted it after I provided supporting documents.

I truly almost gave up, but NotaryPublic24 became an answered prayer. Thank you so much!

Be very very careful. They make it all sound easy but is a trap. You think you are paying for proper physical copy and all they send you is a digital version and then offer you to charge almost double to send you the paper format. Be very careful not to fall on the same trap I did and waste your money. I recommend you use a different more traditional service or at least an online supplier with clear communication that don’t hide details.
Also, if you ever need support you are doomed. I waited 1:05hrs on the phone and no one picked up, I actually have a screenshot of it. I DO NOT RECOMMEND

Great service
Fast
Efficient
Not super expensive
Just the way it should be