NotaryPublic24 Reviews 

348
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its speed, efficiency, and ease of use, often highlighting quick turnarounds for document notarization and apostille services. Many people appreciate the fast response times to communications and the helpful, professional demeanor of the staff, who are readily available to assist with inquiries and guide them through the process. However, some customers noted concerns about pricing transparency, feeling charges were higher or details hidden, and that the service sometimes didn't meet expectations, like receiving an unusable digital document or an unexpected apostille type. A few also reported difficulties reaching phone support or delays in responses.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising its speed, efficiency, and... See more

Response time

People report positive experiences with response times, with many reviewers highlighting the quick and prompt... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, kindness, and helpfulness... See more

Customer service

Consumers find customer service to be positive, with many reviewers appreciating the outstanding support,... See more

Price

Reviewers mention ambiguous feedback about price, with many finding the service to be well-priced,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Really great service from NotaryPublic24. The whole process was easy, efficient and much cheaper than having to search for and visit a firm to do as they cover all notarizstion services cheaper and q... See more

Rated 5 out of 5 stars

I needed to notary and apostille of a document for a form within a week. They were very helpful in walking me through the process (e.g. payment for more than one signature). When the document came bac... See more

Rated 5 out of 5 stars

I needed to get my UK Passport Notarised and this company provided a first class service. Easy to apply online and swift advice received. Google meet with solicitor swiftly arranged and passport duly... See more

Rated 5 out of 5 stars

I was facing a critical deadline to assist my nephew back in the states, while working in London. I had visited a notary in London but the offices were closed and I wasn't sure what to do next. I foun... See more


Company details

  1. Legal Services

Written by the company

NotaryPublic24 is a digital notarization and apostille platform built around a clear principle: remote document authentication can be as rigorous and defensible as a traditional in-person appointment, when the infrastructure behind it does its job properly. We carry that infrastructure so qualified notaries can focus on their professional duties, and customers can get their documents handled without the friction of office visits, government paperwork, or guesswork about international acceptance. Over 40,000 customers globally trust NotaryPublic24 with documents that matter. From personal certificates (birth, marriage, ACRO police, DBS, decree absolute) to educational records, corporate powers of attorney, articles of association, and commercial agreements, we manage the full process from notarization to international delivery. Our services include: Online notarization by an appointed UK Notary Public, fully remote. Identity verification, the meeting with your notary, and document return all happen through a secure online flow. Delivered digitally the next day, or by tracked post in 2-3 working days. FCDO Paper Apostille certification for documents going abroad. All government fees, notarization where needed, and tracked international post are included in one transparent price. Typical turnaround: 2-3 weeks. FCDO e-Apostille for eligible digital documents, delivered as a secure PDF within 2-3 working days. Specialist partnership services for international law firms, with dedicated workflows for clients who need their documents notarized, apostilled, and delivered abroad. Every order is secured by online identity verification with a biometric and ID check. Documents are encrypted in transit, and originals are tracked and insured throughout postal handling. Our money-back guarantee covers any failure on our end, and real support is available online whenever you need help. NotaryPublic24 cares about your documents and works hard to get it right the first time.

Our promises to you

Written by the company

Notarized and Apostilled, fast
Online notarization delivered the next day. FCDO e-Apostille in 2-3 working days. Paper Apostille in 2-3 weeks. Every order managed end to end, so you never have to chase a notary or the FCDO yourself.

Money-back guarantee

Refunded if we fall short

NotaryPublic24 backs every order with a money-back guarantee. If anything on our end goes wrong, whether that's a mistake by your appointed Notary Public or an issue with how your order was handled, your service fee is refunded in full. Real support is always available online to help put things right.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

348 reviews

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4.4

All reviews

(348)

148 reviews in the last 12 months

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Rated 5 out of 5 stars

Under a tight deadline NotaryPublic 24…

Under a tight deadline NotaryPublic 24 DELIVERS! I had several translations and apostilles I needed with a fast turnaround.

The service representatives were always available to respond to my questions and route my requests immediately.

The service representatives were respectful, professional and kind. It is rare now to find such excellent support. KUDOS!

30 December 2025
Unprompted review
Rated 5 out of 5 stars

From Skepticism to Excellence in less than 24 hours

I had an unexpected requirement to send two Documents to the USA from the UK at short notice a week before Christmas. Both Documents had to be separately Notarised and each accompanied with an Apostille. To find a Solicitor who could organise the latter at all, let alone in a period of less than several weeks, became a wearisome task.

It was then that some idle Googling revealed the services of Notarypublic24. An advert showing happy smiling Legal Teams standing by to complete any legal Certification tasks that you required within 24 hours seemed too.good to be true ....
But I decided to give it a go - and was pleasantly surprised how smoothly it went. Questions were answered promptly by WhatsApp (a sensible means of Comms from anywhere in the world - free and easy to attach any documents prior to their official procedure too).

The process itself was good value , personal certification pretty straightforward using mobile phone camera & passport ID - and all Documents returned by email Notarised and Apostilled within 12 hours . There is a facility to have the presigned Docs - after video Certification - returned in the post/courier if that's needed. What a timesaver without hours of physically booking appointments days/weeks ahead and travelling to attend them .

Two minor notes of caution - check with the eventual recipient that they will accept digitally Certificated documents and that the document Certification process could be done by a Solicitor / Notary not necessarily based in your own country. Notarypublic24 Solicitors/Notaries could be based anywhere in the EU or UK - mine was in Sweden for example for my UK / USA Documents . IF an own country Notary is required this can be done but will take up to 7 days to arrange.

Anyway job done, everyone happy and in less than 24 hours . Excellent and thanks Notarypublic24.

19 December 2025
Unprompted review
Rated 5 out of 5 stars

I needed to notary and apostille of a…

I needed to notary and apostille of a document for a form within a week. They were very helpful in walking me through the process (e.g. payment for more than one signature). When the document came back needing a minor update of a date, they didn't charge me a new order and quickly notarized and apostillized the new docuument. They were very quick in responses to each communication.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

My experience with notarypublic24 was…amazing - professional and kind!

My experience with notarypublic24 was amazing! The best service I have ever received from an online company. The service itself was ordered and delivered quickly and as requested for a reasonable price. The website was fairly straightforward and easy to follow and order services. But what made the amazing fantastic difference were the people behind the service. Juan was the best professional online I have ever encountered. He answered my questions quickly, kindly and very clearly. He was the ultimate professional and was able to explain to me how to complete the process as my situation was a tad complicated. Over a period of 2-3 days Juan was an angel providing useful practical suggestions. In between, Karl was also a great help and provided the survey tool which was all greatly appreciated. I will recommend this service to anyone who needs notary and apostilles etc. And I will certainly use this service again the next time I need this done.

5 December 2025
Unprompted review
Rated 5 out of 5 stars

First Class Notary Service

I needed to get my UK Passport Notarised and this company provided a first class service. Easy to apply online and swift advice received. Google meet with solicitor swiftly arranged and passport duly verified. Email copy sent immediately and courier hard copy sent to me in Spain. 100% recommended!

1 December 2025
Unprompted review
Rated 1 out of 5 stars

False Advertising

I paid £55 for documents only to get a digital pdf that I could not use. Then the company tried to get me to pay an additional £60 to get the document for use. Not as advertised - you do not get the original document directly, and will have to pay extra to get the documents.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

Amazing services.Highly recommended

I had been a bit unsure about overseas notarization and apostille services until I saw an advertisement explaining that documents notarized and apostilled abroad are accepted in countries that are members of the Apostille Convention. I checked and found that my country is one of them. After searching for reviews online, I discovered that NotaryPublic24 provides excellent service. I decided to try them, and their service truly goes beyond expectations.
Their process is fantastic—everything is straightforward, hassle-free, and the communication is clear and effective. They are very accommodating, respond to all your questions, and resolve any issues right away. If I could give many more stars, I definitely would. Amazing service and very professional people—always ready to help and very approachable especillaly to Karl and Yolanda..they are amazing.. thanks for all your help. ❤❤❤

23 November 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy with the service

I am very happy with the service. I had some issues on my part but Melissa sorted it out and made the whole process so easy for me. I would highly recommend this service. It was really quick and efficient

26 November 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I got in touch with the team after i made a mistake with my details after purchasing a notarization. I got a reply the same day. I got my document the next day.
Highly recommend. Will be using them again in the future.

20 November 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT CUSTOMER SERVICE

I cannot recommend this online service enough. In a crowded market they stood out with excellent customer service. At each step of notarisation and then also requiring an Apostille service they helped with all requirements and advice , super engaged , very prompt attention and turnaround and fairly priced. Special mention to Karl who smoothed all requirements and transactions as specific needs changed. Excellent service - you will not be disappointed.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Missing paragraph in notarised/apostilled original

After 2 weeks of messages, probably around 30, the final document arrived with the last paragraph missing making it useless.
I asked for a replacement complete document or a refund, within minutes a refund was issued without any attempt to make good the document.
The result is that my ill wife will now have to travel to Spain, alone, leaving our 4 dogs overnight, one of them has just had surgery and should be supervised 24/7.
What a shockingly bad company, I would avoid them and get a company that is reliable!

19 November 2025
Unprompted review

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