As a coffee nob i am as picky as Austrailian cocaine addict. So i am thrilled to say how exquiste Nofes roasters wholebeans are. Not too floral as that is over powering. Strong enough and tasty enough... See more
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We love Notes coffee, we have tried other coffees, but always come back to Notes. The tase is far superior to any other coffee we have tasted. What makes Notes even better is that they are backed by... See more
Love the signature espresso. Can’t recommend enough. Works well as pre ground espresso in a basic DeLonghi espresso machine. Delivery is prompt and packaging great. I have found some of the sp... See more
Utterly useless. sent 2 emails 2 weeks ago with a few questions about subscriptions and got no reply. Tried to then reach out on Instagram and STILL no reply. I mean it seems like they don't want... See more
Company replied
Company details
- #63 of 65 best companies in Coffee Roasters
- #42 of 45 best companies in Coffee shop
- #50 of 54 best companies in Coffee store
- #49 of 52 best companies in Coffee wholesaler
Written by the company
We have been sourcing, roasting and serving single origin speciality coffee since 2010. Building close ties with sustainable farmers, securing exceptional coffees year after year and small-batch roasting, allow the unique terroir and delicate flavours of origin to shine. Our beans are then lovingly roasted in East London, brewed by our talented baristas and finish their journey with you.
Contact info
London, United Kingdom
- hello@notescoffee.shop
- notescoffee.shop
3.9
Great
237 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
good quality
good quality with nice packing.
I would definitely come back and try other coffee beans next time.
1 August 2025
Love the signature espresso
Love the signature espresso. Can’t recommend enough. Works well as pre ground espresso in a basic DeLonghi espresso machine.
Delivery is prompt and packaging great.
I have found some of the special editions pre-ground espresso don’t work well in my machine (slightly too much moisture/oils in the bean I suspect). Probably would only get these as whole bean.
5 June 2025
No order confirmation
No order confirmation - seems to be a theme.
Then when the coffee rocks up it's roasted a month ago which given then price of the coffee is not acceptable especially at this price.
25 April 2025
Unprompted review
Reply from Notes Coffee Roasters
Hi Mike, thank you for taking the time to get in touch with us. We're terribly sorry for such a negative experience. We can see that you have reached out to us directly. Please rest assured that one of our team will be in touch with you shortly so that we can rectify this for you.
Once again we apologise for the inconvenience caused. Allow us to make this right for you. Thank you.
Kilo of Colombian
I ordered a kilo of Colombian decaf. Very happy with the coffee, packaging and delivery. And the nice introductory discount too! Hope Notes comes to Ealing.
18 March 2025
Setting the Standard for Espresso
Great tasting espresso either in store or when bought online. Perfect grind every time for my E61 machine. Notes is the standard to which I measure all other espresso brands.
3 March 2025
Great coffee always on time
27 January 2025
Rubbish ,overpriced tiny portions
Rubbish ,overpriced tiny portions , mushrooms dried up
Don’t waste your money
20 January 2025
Unprompted review
Gift card …
Bought a gift card for 10 coffees which was delivered to me . Fast delivery . Good packaging . Good value for money
7 January 2025
Ordered 2 x 1 kg bags but only received…
Ordered 2 x 1 kg bags but only received one of the two. Have notified Notes who claim to have re-despatched but it has been two weeks and still not received!
29 November 2024
Reply from Notes Coffee Roasters
Hi C, thank you for reaching out to us on here. What you've experienced is not satisfactory at all. Please accept our apologies and bear with me while I look through your correspondence with our team.
Lovely coffee, consistent flavour and quality
Lovely coffee, consistent flavour and quality. Slight delay in delivery, but it is Christmas, so forgiven. Very pleased that it was half price in Black Friday deal, so had to order 2 bags, then got free delivery, very satisfied returning customer.
27 November 2024
Your coffee is so delicious
Your coffee is so delicious! And the subscription service is good value.
12 August 2024
Great Coffee - terrible customer service
The coffee is delicious, but the customer service is terrible. Four 1kg bags were ordered, of which two arrived burst. I asked for them to be replaced, but I only received one. I had to ask again for the second replacement. There was no communication at all. I am still waiting for the second replacement.
25 July 2024
Reply from Notes Coffee Roasters
Good afternoon Patrick. Thank you for your review. We're very sorry to hear about this experience. We have been experiencing some technical difficulties with our emails. One of our team has been in touch with you to help resolve this issue. We are very sorry for your experience and we hope to rectify this to your satisfaction.
Great quality coffee and a broad…
Great quality coffee and a broad variety, always delivered on time. The link to individual small producers is nice and something unique.
1 August 2024
Unprompted review
Nice coffee
Nice coffee, the first bag of beans tried with our new (first coffee m/c). Very quick delivery from ordering.
5 July 2024
Old coffee beans …
The reason why I gave this score was that it is supposed to be freshly ground coffee ! One pack off coffee beans was roasted on the 20-6-24 which makes it 3 weeks old when I received it. I have not used it yet but this is not a good start
9 July 2024
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