As a coffee nob i am as picky as Austrailian cocaine addict. So i am thrilled to say how exquiste Nofes roasters wholebeans are. Not too floral as that is over powering. Strong enough and tasty enough... See more
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We love Notes coffee, we have tried other coffees, but always come back to Notes. The tase is far superior to any other coffee we have tasted. What makes Notes even better is that they are backed by... See more
Love the signature espresso. Can’t recommend enough. Works well as pre ground espresso in a basic DeLonghi espresso machine. Delivery is prompt and packaging great. I have found some of the sp... See more
Utterly useless. sent 2 emails 2 weeks ago with a few questions about subscriptions and got no reply. Tried to then reach out on Instagram and STILL no reply. I mean it seems like they don't want... See more
Company replied
Company details
- #63 of 65 best companies in Coffee Roasters
- #42 of 45 best companies in Coffee shop
- #50 of 54 best companies in Coffee store
- #49 of 52 best companies in Coffee wholesaler
Written by the company
We have been sourcing, roasting and serving single origin speciality coffee since 2010. Building close ties with sustainable farmers, securing exceptional coffees year after year and small-batch roasting, allow the unique terroir and delicate flavours of origin to shine. Our beans are then lovingly roasted in East London, brewed by our talented baristas and finish their journey with you.
Contact info
London, United Kingdom
- hello@notescoffee.shop
- notescoffee.shop
3.9
Great
237 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very fast delivery.
Very fast delivery from England to Scotland. Ordered on Thursday 10/11/2022, arrived, Friday 11/11/2022.
11 November 2022
Delicious. Delivery. Decomposing.
Coffee is delicious.
I love that Blackwall Estate comes in fully recyclable and compostable packaging.
Recently tried the Monte Cristo which is equally as delicious but would love to now see this is compostable packaging too.
We are part of the subscription service and love the frequency of it. The only minor niggle is that delivery has been no quicker than five days from “ordering.” In a modern era that’s an indulgence niggle not a decisive one. However with these two slight changes, this coffee and service, would be near on perfect :)
5 November 2022
Fantastic range of coffee
Fantastic range of coffee, I enjoy trying different strengths and flavours. Notes never disappoints.
27 October 2022
Fast delivery
Fast delivery, I ordered Ethiopia coffee beans, fir me it was over roasted for this type of coffee. I may order other origin of coffee to explore.
6 September 2022
Reply from Notes Coffee Roasters
Hi Ion! Thank you so much for leaving us a review. We're so glad you enjoyed our coffee, we hope you enjoy our other origins more!
Reply from Notes Coffee Roasters
Hi Gary, thank you for your review. It means a lot that you enjoy our coffee enough to leave us one. Cheers!
Reply from Notes Coffee Roasters
Thank you for leaving us a review Bruce. We're very glad to hear you're enjoying our coffee!
The closest you can get to artisan…
The closest you can get to artisan coffee experience from a Nespresso machine.
Perfectly balanced, not a hint of bitterness.
10 July 2022
Reply from Notes Coffee Roasters
What a lovely review. We're thrilled you think so highly of our home compostable coffee pods Scott. Thank you for taking the time!
Reply from Notes Coffee Roasters
Thank you for taking the time to leave us a review Ruth.
Quick and delicious
30 June 2022
Reply from Notes Coffee Roasters
Thank you for taking the time to leave us a review Carmen!
Reply from Notes Coffee Roasters
Yes we do! And we're really glad you think so too! Thank you for taking the time and leaving us a review Dv.
Really good coffee and service
Really good coffee and service. I particularly like the Blackwall Estate Espresso
22 June 2022
Reply from Notes Coffee Roasters
Thank you for your review David. We appreciate you taking the time.
My Absolute Favourite
I enjoy it every time! Can definitely say that’s my favourite coffee. ❤️
20 June 2022
Reply from Notes Coffee Roasters
Amazing! Thank you for taking the time to review us Alina!
Always really helpful
Always really helpful, quick responses and the coffee is always good too.
17 June 2022
Reply from Notes Coffee Roasters
We're chuffed to get such a lovely review from you Chris. Thank you for taking the time!
Shocking service from staff at King's…
Shocking service from staff at King's Cross branch today. Rude and unhelpful ( apart from 1 member of staff) Yes it was at the end of the day but we didn't know what time it closed. We were just friends meeting for a catch up and having a chat. We were rudely turfed out. Will not recommend or return to this place.
12 June 2022
Unprompted review
Reply from Notes Coffee Roasters
Hello Jean. Firstly we're very sorry to hear you've had such a terrible experience at one of our stores. While this profile is solely for our webshop, please email us at hello@notescoffee.com so that we can put you in touch with the right people and make this right for you. Thank you and apologies again.
Reply from Notes Coffee Roasters
Awesome to hear Francis. Thank you for leaving us review!
Great service as ever
Great service as ever - next day delivery of some of the highest quality beans available.
7 May 2022
Reply from Notes Coffee Roasters
Yay! Thanks Andrew! Really appreciate you taking the time to review us!
No War: superb coffee and an excellent way to support this cause.
The Ethiopian natural beans, renamed “No War” in aid of Ukraine, is a superb coffee and an excellent, innovative way to help this cause. Huge thanks, Notes. This was my first order from you, but it certainly won’t be my last!
19 April 2022
Reply from Notes Coffee Roasters
Hi JCL, thank you for leaving us such a lovely review! We're so pleased you enjoyed our coffee and donated to our fundraiser. We were able to raise just over £1500 to go to Disasters Emergency Committee! 🇺🇦
Great coffee great service.
16 April 2022
Reply from Notes Coffee Roasters
Thank you so much for leaving us a review Ilketra! We really appreciate you taking the time. 🥰
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