NOTINO DE Reviews 

16,410
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I discovered this app about 3 years ago and my experience has been a top one. Since then, I’ve made several orders Parfums like 1 Million and Invictus from Paco Rabanni, SI Passione from Gorgio Armani... See more

Rated 5 out of 5 stars

It is always faster than expected. The product is well packed. The website works wonderfully well! Even if they don’t have an item available, you can click to be informed when it is, which takes a... See more

Rated 5 out of 5 stars

Notino offers competitive market prices; I usually find the products I use often at cheapest price. They have a wide range of products from European to Korean to US and UK products which is an edge co... See more

Rated 1 out of 5 stars

I am a long time notino customer ,and this time I got a damaged package on the arrival day, the notino gift wrapping was damaged also,and one of the probes was empty (sauvage elixir probe),i am a bit... See more

Company details

  1. Health & Medical

Information provided by various external sources

Parfüms günstig Originalware - bis zu 50% sparen! In der Online-Parfümerie Notino.de kaufen Sie Parfüm billiger. Shop Notino.de.


Contact info

4.1

Great

TrustScore 4 out of 5

16k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(16,410)

1,955 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I always purchase my perfume from…

I always purchase my perfume from Notino. It is one of the only places where I find my particular favorites at discounted or special offer prices. The perfume are originals and I have recommend the site to all of my friends and family too.

14 November 2021
Unprompted review
Rated 1 out of 5 stars

Bad customer care; transaction problems

Customer care often hardly understandable.
Not getting responses to emails or strongly delayed.
Payment problems - still waiting to get back my money after having been transferred though the order had been canceled.
Bad experience, unfortunately.

14 October 2021
Unprompted review
Rated 1 out of 5 stars

Order not delivered.

Order not delivered.
I lost money on placing an order which was not delivered. Customer service is fully ignoring my emails and complaints sent via Notino website. There is no response, no solution provided, nothing, a full ignorance.

4 October 2021
Unprompted review
Rated 1 out of 5 stars

Broken perfume and no response

I order a perfume and it was delivered broken.
I promptly mailed the mail id given on the website stating the same.
But I did not receive any reply.
To date, I have written several emails but none have been responded back.

So I would request all please do not order from NOTINO ever.
Take my word, they are very unprofessional.
Please do not order.

19 September 2021
Unprompted review
Rated 1 out of 5 stars

They sell fake products!!

They sell fake products!!! I have ordered Olaplex products many times from authorized resellers, and the packaging looks different. The text and the quality of the paper is different. I wish I checked before opening the bottles... I’m never ordering from these scammers ever again and I’m telling everyone about them, please stay away! 😡

29 April 2021
Unprompted review
Rated 5 out of 5 stars

I bought 2 perfumes while I was on…

I bought 2 perfumes while I was on holiday in Germany, delivery took a bit longer than what they said, but everything was good.
I don’t understand why people say they sell fake perfumes. Mine were original. Second time I buy from them.

22 February 2021
Unprompted review
Rated 1 out of 5 stars

Fake parfume

I have ordered a parfume - Giorgio Armani, Because it’s you. Unfortunately what I received from Notino is definitely not that parfume, packaging is the same but smells completely different and doesn’t last at all! Very disappointing from Notino to send fakes. Customer service does not respond. Will never buy from them again.

4 February 2021
Unprompted review
Rated 5 out of 5 stars

One of the best beauty online-shop for…

One of the best beauty online-shop for me. Always fast delivery, top quality products,packaging, customer service and very useful newsletter because offers nice promotions, very often.
Excellent price range for expensive products (need just to wait smtmes for promo)

6 January 2021
Unprompted review

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