I discovered this app about 3 years ago and my experience has been a top one. Since then, I’ve made several orders Parfums like 1 Million and Invictus from Paco Rabanni, SI Passione from Gorgio Armani... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
It is always faster than expected. The product is well packed. The website works wonderfully well! Even if they don’t have an item available, you can click to be informed when it is, which takes a... See more
Notino offers competitive market prices; I usually find the products I use often at cheapest price. They have a wide range of products from European to Korean to US and UK products which is an edge co... See more
I am a long time notino customer ,and this time I got a damaged package on the arrival day, the notino gift wrapping was damaged also,and one of the probes was empty (sauvage elixir probe),i am a bit... See more
Company details
Information provided by various external sources
Parfüms günstig Originalware - bis zu 50% sparen! In der Online-Parfümerie Notino.de kaufen Sie Parfüm billiger. Shop Notino.de.
Contact info
United States
- 089 121405749
- info@notino.de
- notino.de
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Horrible service and broken products
Horrible service and delivery. The package I received arrived in a very bad condition. The products inside were worse. The packaging was injured on all of the products, and one of the products had a hole in it where liquid was dripping out. The return and refunding was a long process with alot of problems, before i finally managed to get the money back. I will never ever buy anything again from Notino, horrible experience.
I've ordered many packages from notino
I've ordered many packages from notino, and I've never encountered a problem!
Damaged order - no refund!
I have placed an order and have received 2 damaged items. I have reached out to customer support and over 2 weeks they didn’t refund me. It’s a scam! They keep texting nonsense in order not to pay back. Avoid at all costs people. Zarina Kenesbayeva (order #1524202950)
I found everything I needed and the…
I found everything I needed and the discount code worked perfectly. The only issue I had was with the last step of the payment, where I had to verify my card with a code sent to my phone. I couldn't see the field to enter the SMS code, as there was a white square blocking it. In the end, I found out I had to scroll to view it.
Great service /Fast shipping
I recently ordered from Notino and I must say I was very satisfied with everything , things were very safely packed , and it did not take a long time for the stuff to get to me ,
I will be buying from them now regularly, i have made another order today !
I am extremely pleased with the…
I am extremely pleased with the products on your site. thanks
cheap fakes/no answer from customer service
I bought few perfumes (order for around £150), excellent contact until I opened first perfume (Lancome Tresor la nuit), completely different fragrance, smells like cheap perfume. I contacted immediately with customer service - no answer. Meanwhile I started to use another perfume (Paco Rabanne - Lady Million), fragrance stays for around an hour and that's it. I sent another mail trying to find some solution for my problems but no answer for any mail (I'm sending them every day since last week). Looks like I'm unlucky and got cheap fakes. I would not recommend.
Nice and positive
The previous purchase was delivered very quickly. The goods were well packaged. Everything was at a high level. Thank you!
Good shop for cosmetics
Good shop for cosmetics. I’ve ordered 2 times already a few creams, hair dye, toothpaste and some other things. all was fine.
My Perfume Shop
I bought about 22 fragrance bottles from here, which indicates great offer, variety and service
I was unsure whether to trust this…
I was unsure whether to trust this website because of the mixed reviews, but I needed specific products and have had worse experiences with other beauty websites.
I was really happy with Notino! Package came quickly and products were in perfect condition. Can’t complain
My order never arrived due to unknown…
My order never arrived due to unknown reasons (a shame because my daughter had no Christmas present). It got sent back, and I didn't get my money back automatically. After I called they sent me the money back immediately though. My email was also answered.
never delivered
I have purchased olaples products as a New Year gift however they were never delivered. On the currier site the explanation is as follows the recipient is not found. My address is correct so I am just guessing that notino did not write my address info correctly. So I ended without a gift for my New year's eve.
Very disappointed.
Delivery was fast…
Delivery was fast in 2 days i got my package,everything was packed good and perfume was all in plastic wrap.
First time ordering.
Everytime fast delivery
Everytime fast delivery, everything without any problem.
if there is less than one start I would…
if there is less than one start I would give it to them. It is a horrible experience as I neither received a confirmation per Email nor tracking details. It was a birthday present that has never come and it was a Prada parfum that was not cheap. This retailer is horrible and never ever again!! not to be recommended. Stay away from it
Env frienldly gift packaging - waiste of money
I just bought a few item as a present for my father and choose the env friendly packaging of a present-- Huge mistake.. it is total garbage.. I could have spend my 1 euro on toilet paper and get a better looking gift than what they sent. Never again. You get a piece of paper full of hols. No wonder they have no picture on the site showing exactly what they mean by that.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








