NOTINO DE Reviews 

16,410
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I discovered this app about 3 years ago and my experience has been a top one. Since then, I’ve made several orders Parfums like 1 Million and Invictus from Paco Rabanni, SI Passione from Gorgio Armani... See more

Rated 5 out of 5 stars

It is always faster than expected. The product is well packed. The website works wonderfully well! Even if they don’t have an item available, you can click to be informed when it is, which takes a... See more

Rated 5 out of 5 stars

Notino offers competitive market prices; I usually find the products I use often at cheapest price. They have a wide range of products from European to Korean to US and UK products which is an edge co... See more

Rated 1 out of 5 stars

I am a long time notino customer ,and this time I got a damaged package on the arrival day, the notino gift wrapping was damaged also,and one of the probes was empty (sauvage elixir probe),i am a bit... See more

Company details

  1. Health & Medical

Information provided by various external sources

Parfüms günstig Originalware - bis zu 50% sparen! In der Online-Parfümerie Notino.de kaufen Sie Parfüm billiger. Shop Notino.de.


Contact info

4.1

Great

TrustScore 4 out of 5

16k reviews

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No recent history of asking for reviews

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4.1

All reviews

(16,410)

1,955 reviews in the last 12 months

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Rated 1 out of 5 stars

Horrible service and broken products

Horrible service and delivery. The package I received arrived in a very bad condition. The products inside were worse. The packaging was injured on all of the products, and one of the products had a hole in it where liquid was dripping out. The return and refunding was a long process with alot of problems, before i finally managed to get the money back. I will never ever buy anything again from Notino, horrible experience.

8 August 2022
Unprompted review
Rated 1 out of 5 stars

Damaged order - no refund!

I have placed an order and have received 2 damaged items. I have reached out to customer support and over 2 weeks they didn’t refund me. It’s a scam! They keep texting nonsense in order not to pay back. Avoid at all costs people. Zarina Kenesbayeva (order #1524202950)

31 July 2022
Unprompted review
Rated 4 out of 5 stars

I found everything I needed and the…

I found everything I needed and the discount code worked perfectly. The only issue I had was with the last step of the payment, where I had to verify my card with a code sent to my phone. I couldn't see the field to enter the SMS code, as there was a white square blocking it. In the end, I found out I had to scroll to view it.

19 July 2022
Unprompted review
Rated 5 out of 5 stars

Great service /Fast shipping

I recently ordered from Notino and I must say I was very satisfied with everything , things were very safely packed , and it did not take a long time for the stuff to get to me ,
I will be buying from them now regularly, i have made another order today !

27 June 2022
Unprompted review
Rated 1 out of 5 stars

cheap fakes/no answer from customer service

I bought few perfumes (order for around £150), excellent contact until I opened first perfume (Lancome Tresor la nuit), completely different fragrance, smells like cheap perfume. I contacted immediately with customer service - no answer. Meanwhile I started to use another perfume (Paco Rabanne - Lady Million), fragrance stays for around an hour and that's it. I sent another mail trying to find some solution for my problems but no answer for any mail (I'm sending them every day since last week). Looks like I'm unlucky and got cheap fakes. I would not recommend.

14 June 2022
Unprompted review
Rated 5 out of 5 stars

Nice and positive

The previous purchase was delivered very quickly. The goods were well packaged. Everything was at a high level. Thank you!

13 May 2022
Unprompted review
Rated 5 out of 5 stars

I was unsure whether to trust this…

I was unsure whether to trust this website because of the mixed reviews, but I needed specific products and have had worse experiences with other beauty websites.

I was really happy with Notino! Package came quickly and products were in perfect condition. Can’t complain

9 February 2022
Unprompted review
Rated 3 out of 5 stars

My order never arrived due to unknown…

My order never arrived due to unknown reasons (a shame because my daughter had no Christmas present). It got sent back, and I didn't get my money back automatically. After I called they sent me the money back immediately though. My email was also answered.

18 January 2022
Unprompted review
Rated 1 out of 5 stars

never delivered

I have purchased olaples products as a New Year gift however they were never delivered. On the currier site the explanation is as follows the recipient is not found. My address is correct so I am just guessing that notino did not write my address info correctly. So I ended without a gift for my New year's eve.
Very disappointed.

31 December 2021
Unprompted review
Rated 5 out of 5 stars

Delivery was fast…

Delivery was fast in 2 days i got my package,everything was packed good and perfume was all in plastic wrap.
First time ordering.

15 December 2021
Unprompted review
Rated 1 out of 5 stars

if there is less than one start I would…

if there is less than one start I would give it to them. It is a horrible experience as I neither received a confirmation per Email nor tracking details. It was a birthday present that has never come and it was a Prada parfum that was not cheap. This retailer is horrible and never ever again!! not to be recommended. Stay away from it

12 December 2021
Unprompted review
Rated 1 out of 5 stars

Env frienldly gift packaging - waiste of money

I just bought a few item as a present for my father and choose the env friendly packaging of a present-- Huge mistake.. it is total garbage.. I could have spend my 1 euro on toilet paper and get a better looking gift than what they sent. Never again. You get a piece of paper full of hols. No wonder they have no picture on the site showing exactly what they mean by that.

7 December 2021
Unprompted review

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