NOTINO DE Reviews 

16,410
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I discovered this app about 3 years ago and my experience has been a top one. Since then, I’ve made several orders Parfums like 1 Million and Invictus from Paco Rabanni, SI Passione from Gorgio Armani... See more

Rated 5 out of 5 stars

It is always faster than expected. The product is well packed. The website works wonderfully well! Even if they don’t have an item available, you can click to be informed when it is, which takes a... See more

Rated 5 out of 5 stars

Notino offers competitive market prices; I usually find the products I use often at cheapest price. They have a wide range of products from European to Korean to US and UK products which is an edge co... See more

Rated 1 out of 5 stars

I am a long time notino customer ,and this time I got a damaged package on the arrival day, the notino gift wrapping was damaged also,and one of the probes was empty (sauvage elixir probe),i am a bit... See more

Company details

  1. Health & Medical

Information provided by various external sources

Parfüms günstig Originalware - bis zu 50% sparen! In der Online-Parfümerie Notino.de kaufen Sie Parfüm billiger. Shop Notino.de.


Contact info

4.1

Great

TrustScore 4 out of 5

16k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(16,410)

1,955 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great prices, excellent customer service

Ordered a Burberry London Him and Her 100ml. each. The London for Men bottle arrived broken and we could smell it. The delivery agent advised us to return both and took the bottles back. I informed Notino. Within 4 working days the new shipment arrived well packed and safe.
Rarely I see prices below Amazon prices. I got a great deal for two expensive bottles and I am happy.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Terrible support

Terrible support, they sent me the wrong product in the order, I had to pay to send back, super rude on the contact, saying that they sent the right products when I provided photos and all the information.
I will never buy with them again.
I order color 9/60, they sent me color 9/, which is a completely different color. If they have people without knowledge on the support, then support is even worse.

2 August 2023
Unprompted review
Rated 5 out of 5 stars

i am foreigner.

i am foreigner.. even for me, the interface of this online shop is very clear to read and choose products and buy it =)

1 June 2023
Unprompted review
Rated 5 out of 5 stars

Great First Experience!

I was a bit hesitant to order from them because I had never heard of Notino before. I discovered them via idealo. The price was good so I decided to place an order, here are my pros/cons:

Pros:
- Great, sustainable packaging
- Quick delivery
- Great price

Cons:
- After placing the order, I would have expected slightly better correspondance

22 May 2023
Unprompted review
Rated 1 out of 5 stars

never again

I have been waiting for my goods for weeks. Until today no answer to my mails. Very bad service and I say never again.

29 March 2023
Unprompted review
Rated 1 out of 5 stars

Never received my order, no money back!!!

I placed and payed for the order and never received it. Contacted the service center many times via email and phone, sent them the payment receipt from the bank about the completed transfer, but they never tried to help. Horrible customer support and finance management. I’m surprised to see such a high overall mark for the store here as I personally have lost my money with them - payed and received nothing.

20 March 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look