NOTINO DE Reviews 

16,410
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I discovered this app about 3 years ago and my experience has been a top one. Since then, I’ve made several orders Parfums like 1 Million and Invictus from Paco Rabanni, SI Passione from Gorgio Armani... See more

Rated 5 out of 5 stars

It is always faster than expected. The product is well packed. The website works wonderfully well! Even if they don’t have an item available, you can click to be informed when it is, which takes a... See more

Rated 5 out of 5 stars

Notino offers competitive market prices; I usually find the products I use often at cheapest price. They have a wide range of products from European to Korean to US and UK products which is an edge co... See more

Rated 1 out of 5 stars

I am a long time notino customer ,and this time I got a damaged package on the arrival day, the notino gift wrapping was damaged also,and one of the probes was empty (sauvage elixir probe),i am a bit... See more

Company details

  1. Health & Medical

Information provided by various external sources

Parfüms günstig Originalware - bis zu 50% sparen! In der Online-Parfümerie Notino.de kaufen Sie Parfüm billiger. Shop Notino.de.


Contact info

4.1

Great

TrustScore 4 out of 5

16k reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.1

All reviews

(16,410)

1,955 reviews in the last 12 months

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Rated 1 out of 5 stars

If I could give it a zero star i would…

If I could give it a zero star i would absolutely do!

My real experience two days ago. I got a package from notino through DPD. I Ordered a perfume(Amouage Interlude woman 100ml). The package had almost no weight on my hand like just an empty box! I was careful, and took my phone out and tried to film it. (Because days ago i received another DHL empty package! It was supposed to be a perfume trade deal with 3 fragrances in but inside was nothing). I was filming DPD deliver opening the package and he also opened the perfume box. It has no perfume inside the box! The box looks new with cellophane! But nothing is inside!!! I tried to call Notino many times to ask for my refund but they refused, they wrote me email saying refund is not possible but they can send me a Coupon, the funny part is the coupon value is even less than what I paid for that empty perfume!!! Now I am trying to talk to my lawyer and make things right! I'll never trust Notino and I absolutely don't recommend it to anyone! If you dont believe this experience, please contact me for the real video. Thanks!

21 December 2022
Unprompted review
Rated 1 out of 5 stars

I struggled to login

I struggled to login, nothing worked.
They said wrong pass / email, and whet trying to recover the password, they say the email does not exists.
Of course I tried to create a new account using same email and again of course they said the email is already registered.

21 November 2022
Unprompted review
Rated 1 out of 5 stars

Very poor ecommerce experience.

1. Product listing showed "free shipping" badge but product did not have free shipping.

2. Ordered product on Sunday - checked on Monday and order is cancelled. No email, no explanation and no refund.

Based on previews reviews I assume I will have to contact by bank for a refund.

24 October 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! Competitive prices, quick delivery, easy uncomplicated process. Recommended

18 October 2022
Unprompted review
Rated 1 out of 5 stars

You pay transport if they do mistakes.

I ordered something for 40 euros to get free transport. They canceled one of my products, as it was out of stock and they asked me for 5 euro transportation. I don’t understand why I have to pay for them not updating their page. I am just sorry I wasted my time.

31 August 2022
Unprompted review

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