Notion Reviews 

Absolute scumbags, don't give them your money!

I had a Plus Plan and shared two boards with my husband who has a free plan. Without any notice, Notion added my husband as a member to my personal account and doubled the Plus Plan charge. Not only that they double-charged me for two people, but they also added an extra charge for the plan changes that they implemented themselves!!
I didn't have a clue about any of this until I saw my bank balance - they don't notify you of any extra charges or account changes.

I sent them an email and I could see they opened it straight away (I have an email tracker) but dragged their feet with a delayed response, hoping they could use the 3-day deadline excuse for not refunding me.

Luckily, my card company could see immediately they are scammers and (after I provided all the evidence) they refunded me straight away.

Companies like this need to burn in hell.

It's useful when it actually works, but half the time it's slow or down

SLOW SLOW and SLOWER... UNUSABLE
When Notion started it was great. But think they are victim of their own success... Notion has become unusable because it is so damn SLOW. Pages take ages to load and when you paste images for example... sometime it simply does't work or respond... So I asked to Notion AI "Why is Notion so slow" ... The AI didn't respond either...useless

It is really difficult to find great service these days, even more so in the software space. That is not the case with Notion. I really enjoy the software as a whole and my particular use case, but my recent experience with their customer service team was phenomenal!

Notion is a great piece of software. I use it everyday as a second brain. It keeps getting better with more features added every year.

I’m very disappointed with Notion’s refund policy. I accidentally added a member to my annual subscription and contacted support, but they refused a refund because I didn’t reach out within 3 days.

What’s frustrating is their policy allows 30 days to request refunds for annual subscriptions, yet this doesn’t apply to accidental member additions. This inconsistency is unfair, especially for an honest mistake. I find their approach rigid and lacking understanding toward users. Greater flexibility could have avoided this poor experience.

Additionally, they could have been more transparent at the time of renewal about the cost of using their AI features, which were free during the first year.

Due to these issues, I will not be renewing my subscription after my current annual period ends.

Warning! Exercise extreme caution before considering this service. Based on multiple user experiences, the company has demonstrated a concerning pattern of continuing to process unauthorized withdrawals from customer accounts even after explicit cancellation requests have been submitted. Adding to these serious concerns, their customer support system appears to be completely unresponsive, making it virtually impossible to resolve any issues or disputes that arise.

In a recent and particularly troubling incident, they processed an unauthorized withdrawal of $770 from my account without any prior notification or consent. Given these predatory practices and the complete lack of accountability, it is clear that this operation does not meet the basic standards of a legitimate business entity. Potential customers should be aware of these significant risks to protect their financial security.

I've been using a distance since 2021, refused for project management, building simple landing pages, project proposals, task management and even to build simple products to sell to clients

The workspace billing can be a bit confusing, but overall it's a pretty great software

DO NOT USE for any sensitive material! All of my data has been completely wiped. Hours upon hours of work all gone. Support could not care less either. While this app seems fun to use, do not store anything on there you are not okay with losing.

Site doesn't work most of the time. I'm using notion since 2020 I guess. Still can't make it my primary note taking app. Why? Cause there are millions of issues with the site.
Even now I've sat down for a deep productive work. So decided to plan my thesis work. And voila. Notion not working. / doesn't bring any component menu. Page option button not working. Cannot drag gallery items. Cannot drag table items. And the list continues.

This is it. I quit notion. Stupid app with no consistent interface.

I have been using Notion for a couple of years now. It has been a great experience. I have been using this tool for a variety of use cases. Which is usually not something you can do in most software tools. There is definitely a bit of a learning curve to fully utilize the potential of Notion, but if you put in the effort, you can use it to run your work and life.

I just received a change email address verification code from Notion. I've never heard of Notion, nor do I have an account with them. It's the weekend therefore I will have to wait to reach out to them. I even searched my email history and have zero emails from Notion apart from this one today December 21, 2024. This is scary troubling as either it's a phishing scam or someone is using my email address.

Notion seems like THE recommended tool by many of the productivity geeks nowadays. As a developer myself, seeing Notion get new and better features all the time as well as support for professional tools such as automations and database-like data managements is absolutely delightful.

I used it to track many aspects of my university journey as well as building a virtual library for my physical books and notes. I was constantly surprised that "omg.. it can also do this!"

This is my go-to tool for planning and organizing my agency. It’s incredibly versatile: I use it for project management, building client dashboards, CRM, finance, and more. The best part? You can do it all for free.

The only con is that the platform isn’t very intuitive. For example, when it comes to client dashboards, I often run into challenges helping clients understand how to use it effectively.

Digital planner. Great customisable features.

Because I was travelling and forgot to cancel my subscription, notion is keeping my

Of course, they will reply with some corporate cringe below here probably but one thing is certain. I asked them to unlock my spaces to AT LEAST get the data out and they don't want

Basically, they keep my business-critical content at ransom. Absolutely despicable. WIll move to another PM tool and never go back.

Using notion for organizing my life basically.

It used to be better and simpler but I guess the advantage is that its more robust now. Could be a perk for more pro users, im just a basic one. I do like that the interface still manages to be relatively clean and simple but still, sometimes I feel that Notion becomes overly complex in the amount of functionalities

I find Notion really useful for taking down notes, and creating useful databases. It also helps me to be organized as well - I use it to make lists of what I need to do.

Best of all, you can create as many pages as you need - for free, with all the features you need. I recommend this app to everyone, especially those who need to take notes or plan. It also has AI, which can be really useful too if you need it to help you while you use the app.