Not Socks Reviews 259

TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

I wanted to buy a niche DIY book nook and an oodie hooded blanket as gifts for my long-distance girlfriend's first visit to New Zealand. Both items were from US-based websites and came with high shipp... See more

Company replied

Rated 1 out of 5 stars

If I wanted a crappy knockoff, I'd have bought from wish. The picture looked great, was excited to receive. Very disappointed when what I got was a cheap shoddy knockoff of the product photographed.... See more

Rated 5 out of 5 stars

This place has never let me down. Great bargains and super speedy delivery!! I live in Auckland and because of lockdown and courier backlog I wasn't expecting my goods for about 10 days, especially... See more

Rated 5 out of 5 stars

I have bought several items at different times, and each purchase has been very simple and easy, and deliveries have always been very prompt! There are many products to choose from; fantastic for tha... See more

Company replied

Company details

  1. Gift shop
  2. Hobby shop

Information provided by various external sources

Not Socks is New Zealand's #1 ranked online gift store. We have hundreds of gifts ideas for any occasion and because they're all in-stock, they're dispatched from our warehouse within 24 hours. Take the stress out of gift buying with the very best gifts from NZ & around the world.


Contact info

3.6

Average

TrustScore 3.5 out of 5

259 reviews

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Rated 1 out of 5 stars

Used to be great

Used to be great, had quality products at great prices. Now they're selling TEMU products at higher than TEMU prices and using the same pictures from TEMU on the Not Socks website.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Great website for gifts

I’ve ordered heaps of stuff off not socks and I highly recommend them. I recently bought a makeup brush washer for my sisters birthday, it came in two days. Brilliant website full of useful gifts.

20 August 2024
Unprompted review
Rated 5 out of 5 stars

love the paint-by-numbers

I loved the paint-by-numbers. I also bought perfume bottles, and they work nicely! They're good for obscure things, and the paint-by-numbers are awesome!

1 July 2024
Unprompted review
Not Socks logo

Reply from Not Socks

Thank you for your lovely feedback – We are so pleased you are happy with everything. We’re a dedicated team, and what we do means a lot to us, so I will pass on your appreciation to the others.

Rated 1 out of 5 stars

Leaky insulated bottles

Have purcased a few things from this company before with no issues, however i purchased 2 x 1L insulated drink bottles as a christmas gift, among other things, paid $70 for the bottles.........only to find that the straw lids leak. Sent an email to the company about this and have heard nothing in return. Won't be wasting my money again!

27 December 2023
Unprompted review
Rated 1 out of 5 stars

We brought three crate full of crap and…

We brought three crate full of crap and that is exactly what we got ! Absolute unusable crap.
For what it cost I would never recommend this for anyone.
There was one usable thing in all three boxes the rest is off to the dump!
Complete rip off !!!!! You could at least put some nice stuff in there !!! 👿👿

4 January 2024
Unprompted review
Rated 5 out of 5 stars

my order was damaged

my order was damaged. one thing leaked and damaged my entire order. they refunded what was damaged and sent a replacement of the item that leaked and on an urgent courier service. amazing service

11 December 2023
Unprompted review
Rated 5 out of 5 stars

Not Socks To The Rescue

This is the first time I have used Not Socks because I don't live in NZ and needed to get a parcel to a special person asap. Communication was great, service was outstanding and I will definitely use them again. thank you

9 November 2023
Unprompted review
Not Socks logo

Reply from Not Socks

Thank you for your lovely feedback – I’m so pleased you are happy with everything.

We’re a dedicated team, and what we do means a lot to us, so I will pass on your appreciation to the others.

Rated 5 out of 5 stars

Love it

So warm and snuggling just love it glad i brought myself one thanks guys

11 July 2023
Unprompted review
Rated 5 out of 5 stars

World's niche in New Zealand

I wanted to buy a niche DIY book nook and an oodie hooded blanket as gifts for my long-distance girlfriend's first visit to New Zealand. Both items were from US-based websites and came with high shipping costs and long delivery times. However, I was surprised discovering that notsocks.co.nz had them available that too with lower prices and they arrived within just two days. It was an amazing shopping experience with notsocks.co.nz.

24 May 2023
Unprompted review
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Reply from Not Socks

Thank you for your lovely feedback - we are so pleased you have enjoyed your shopping experience.

Rated 5 out of 5 stars

Mother’s day delivery…

thank you for delivering my Mums present it was so beautifully wrapped and the hand written note was the perfect touch. My mum was so impressed with the wrapping and the quality of the material used to wrap the presents. she also loved the present. thank you. i look forward to finding another present from you for the next occasion i have in NZ.

15 May 2023
Unprompted review
Not Socks logo

Reply from Not Socks

Thank you for your lovely feedback, we’re a dedicated team, and what we do means a lot to us.

Rated 5 out of 5 stars

Awesome experience

Super fast delivery, great communication, and well-packaged items. Thank you :)

9 May 2023
Unprompted review
Not Socks logo

Reply from Not Socks

Thank you for your lovely feedback – we so pleased you are happy with order. Karyn - Not Socks

Rated 5 out of 5 stars

What a pleasure to buy from these…

What a pleasure to buy from these friendly and helpful people. My order arrived very quickly from South to North Island and it was just as described with careful packaging. The communication from this team was exceptional.
Will definitely buy from them again

1 February 2023
Unprompted review
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Reply from Not Socks

Thank you for you fantastic review, we really appreciate this!

Rated 4 out of 5 stars

Integrity 100%

Although the gift I ordered didn't arrive with all it's correct bits, Not Socks was quick to post the missing bit out. When it didn't arrive before the gift receiver returned to Australia, they refunded the cost of postage. Not ideal but handled very quickly and very well. Thank you for correcting this. I will definitely shop with you again :)

5 January 2023
Unprompted review
Not Socks logo

Reply from Not Socks

Hi Helena, thank you so much for this review. It's disappointing for us too when things like this happen, and we will always do what we can to resolve it for you. Thank you for your patience and understanding, and for taking the time to review us :)

Rated 5 out of 5 stars

From Browsing to Delivery “FANTASTIC”

Brilliant,fast easy purchase,
“Thank you”
Products exactly as described, so very happy with them and then great courier service making sure I got my parcels when Notsocks estimated being Christmas and living rural I was doubtful.
Merry Christmas looking forward to more quirky treasure in the new year.

20 December 2022
Unprompted review
Not Socks logo

Reply from Not Socks

Hi Wendy, thank you so much for this lovely feedback! We are so pleased your parcels arrived on time, and that you're happy with the whole process. we hope you have a lovely Christmas! :)

Rated 5 out of 5 stars

Not Socks, ROCKS!

Not socks have a wonderful, good quality and a big selection of products. They also have friendly and fast customer service. I highly recommend them! 🤪

19 December 2022
Unprompted review
Not Socks logo

Reply from Not Socks

Hi Alida, thank you so much for this awesome review - we are so glad you are happy with everything! :)

Rated 5 out of 5 stars

Beautifully gift wrapped Christmas presents

Fantastic service and easy to deal with, really helpful staff even at the busiest time of year! I ordered some Christmas presents on Friday, they arrived on Monday, beautifully wrapped complete with hand written cards, and ribbons!

11 December 2022
Unprompted review
Not Socks logo

Reply from Not Socks

Thank you so much for this lovely review, Cheryl! We are so pleased you were happy with everything :)

Rated 5 out of 5 stars

Honestly seriously fast efficient…

Honestly seriously fast efficient service
Probably the best I have ever dealt with
This place will be now my go to for gifts etc online
Communication 2nd to none
Forget the others
Thank you so much

11 December 2022
Unprompted review
Not Socks logo

Reply from Not Socks

Hi Michelle, thank you so much for this amazing review! We are so happy you've had such a great experience with us, and we look forward to helping you out with your future gifting! <3 The Not Socks Team.

Rated 5 out of 5 stars

Very well packed great gift wrapping…

Very well packed great gift wrapping and products are amazing this is a great place to get your gift ideas and a fast turn around within 2 day deliveries it’s amazing 🤩

Highly recommend

30 November 2022
Unprompted review
Not Socks logo

Reply from Not Socks

Hi Cam, thank you so much for this great review. I'll let our wrapping team know they did an awesome job :)

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