Always excellent customer service - the girls are very kind and knowledgeable on the phone, and care with packaging. The products are fab too, as is the pricing! Knocked a star off because of posta... See more
Company replied
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Small group with a very knowledgeable, patient, skilled and professional teacher, she was absolutely lovely, of which she made it so enjoyable. It was very intense, alot to learn but KB was very... See more
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I personally believe the staff on the phones are very polite and helpful. Website is great and when paying it's no problem although twice when I have tried using Klarna through the website it's glitc... See more
Company replied
The online classes were easy to navigate and week structured so I felt I learnt a lot whilst being interactive. The products are excellent and the discount/ offers in kits with training are a great va... See more
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Company details
Written by the company
Nouveau Beauty is THE house of professional beauty. Exclusively for beauty professionals and beauty students, from the creators of HD Brows, Nouveau Lashes and K.B Pro.
Contact info
United Kingdom
- 01977 655090
- info@nouveaubeauty.com
- nouveaubeauty.com
4.1
Great
243 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent staff always friendly and…
Excellent staff always friendly and helpful. I placed my order with Lee who is always welcoming. Fast delivery
22 April 2025
Reply from Nouveau Beauty
Thank you so much for the wonderful review! We're thrilled to hear that you had a great experience with our team, especially with Lee – we'll be sure to pass along your kind words. It's always our goal to provide friendly service and fast delivery, so we're glad we hit the mark.
Thanks
Team Nouveau Beauty
Sent email over 1 week ago no response.
22 April 2025
Reply from Nouveau Beauty
Thank you for reaching out and bringing this to our attention. We’ve thoroughly checked our inboxes and unfortunately have not been able to locate your email. We’re really sorry for any inconvenience this has caused.
Could you please resend your message to info@nouveaubeauty.com? We’ll make sure it’s reviewed and responded to as a priority.
Thank you for your patience, and we look forward to resolving this for you.
Thanks
Team Nouveau Beauty
Reply from Nouveau Beauty
Thank you so much for your kind words, Anna!
We’re really glad to hear you’re happy with the products and our service. Your support means a lot to us.
Team Nouveau Beauty
Been purchasing products through Pure…
Been purchasing products through Pure Nails for a few years & have also recently done a course at their training academy.
I'm going back again tomorrow as I enjoyed the products so much!
15 April 2025
Reply from Nouveau Beauty
Thank you so much for your kind 5-star review! We're thrilled to hear you've enjoyed your experience, however, it seems like you may have mistaken us for another company. We just wanted to clarify this, and we would be more than happy to assist you with any products or services in the future if you're interested available at Nouveau Beauty!
Thanks
Team Nouveau Beauty
The instructor was very knowledgeable…
The instructor was very knowledgeable and knew everything that she needed to tell us the practical was very helpful and she showed her a lot of her personal tips that she uses on clients absolutely of course
26 March 2025
Reply from Nouveau Beauty
Thank you so much for your wonderful 5-star review! We're delighted to hear that you found the course valuable and that the instructor's knowledge and personal tips made a real difference to your learning experience.
It’s great to know that the practical aspect was helpful for you — we always aim to provide hands-on, insightful training that gives our students real confidence moving forward.
We truly appreciate your feedback and hope to welcome you back again in the future!
Thanks
Team Nouveau Beauty
Reply from Nouveau Beauty
Thank you for the fantastic 5-star review! We’re so glad to hear that you're happy with the colour pigment and our prompt service.
Thanks
Team Nouveau Beauty
Always a pleasure doing business with…
Always a pleasure doing business with this company. Fast and good quality.
20 March 2025
Reply from Nouveau Beauty
Thank you so much for your kind words! We're thrilled to hear that you always have a positive experience with us.
Thanks
Team Nouveau Beauty
Quality products
Quality products, helpful customer service, regular updates and great deals for professionals therapist's
4 April 2025
Reply from Nouveau Beauty
Thank you so much for your wonderful feedback. We're thrilled to hear you’re happy with the quality of our products and found our customer service helpful. It's great to know our updates and professional deals are making a difference for therapists like you!
Thanks
Team Nouveau Beauty
Reply from Nouveau Beauty
Thank you so much for your great review! We're so glad to hear you enjoyed the course. We appreciate your feedback and look forward to having you join us again in the future!
Thanks
Team Nouveau Beauty
I appreciate Katy’s help xxx
17 March 2025
Reply from Nouveau Beauty
Thank you for your kind words! We're so glad Katy was able to assist you and that you had a positive experience. We’ll be sure to pass along your appreciation to her!
Thanks
Team Nouveau Beauty
Reply from Nouveau Beauty
Thank you so much for your great review! We’re thrilled to hear you had a positive experience with our fast delivery and excellent service.
Thanks
Team Nouveau Beauty
LVL training
Had a great training experience with Debbie in Canary Wharf. The staff on the phone were always very helpful too. Look forward to performing Lvl’s
11 March 2025
Reply from Nouveau Beauty
Thank you so much for your 5-star review! We're thrilled to hear you had a great training experience with Debbie at Canary Wharf. It's also wonderful to know our staff provided excellent support. We look forward to hearing about your success with LVL’s and are excited to see you continue your journey!
Thanks
Team Nouveau Beauty
My favourite company ❤️❤️
11 March 2025
Reply from Nouveau Beauty
Thank you for your support, Felicity! We're so happy to be your favourite and truly appreciate your feedback.
Team Nouveau Beauty
Hybrid brow course
When inquiring, staff were very helpful. Products arrived quickly. Online course was of high quality and explained in full. Would highly recommend
11 March 2025
Reply from Nouveau Beauty
Thank you for your fantastic review, Rebecca! We're so pleased to hear you had a great experience with our team, products, and online course. We appreciate your recommendation and look forward to hearing from you again soon.
Team Nouveau Beauty
Disappointing Customer Service
Online order went through twice (at exactly the same time), and I emailed/phoned immediately but not very helpful and they couldn't cancel order, so had to post back at my own cost to get a refund.
24 March 2025
Reply from Nouveau Beauty
Thank you for sharing your feedback, Jackie. We're sorry to hear about the inconvenience you experienced. As per our company protocols, we are unable to cancel orders once they’ve been processed, but we understand this may have caused frustration. If you need assistance with the return process or have any further questions, please feel free to contact our customer service team, and we’d be happy to help.
Team Nouveau Beauty
Team
Amazing products!
21 March 2025
Reply from Nouveau Beauty
Thank you for your kind words!
Thanks
Team Nouveau Beauty
Reply from Nouveau Beauty
Thank you for your kind feedback! We're pleased to hear that you find our company respectful. We really appreciate your support!
Thanks
Team Nouveau Beauty
Very good customer service ❤️
11 March 2025
Reply from Nouveau Beauty
Thank you so much for the 5-star review! We're thrilled to hear you had a great experience. Your feedback is truly appreciated!
Thanks
Team Nouveau Beauty
Easy to use website and very quick…
Easy to use website and very quick delivery as always.
12 March 2025
Reply from Nouveau Beauty
Thank you for your kind review! We're so glad to hear you found our website easy to use and experienced quick delivery. We always strive to provide the best service, and it's great to know we’re meeting your expectations!
Thanks
Team Nouveau Beauty
For me is no question from where I buy…
For me is no question from where I buy eyebrow pigments ever!!! The staff is one of the most helpfull and problem solver ever I seen! Thank you KB-Pro staff!
Attila from Hungary
11 March 2025
Reply from Nouveau Beauty
Thank you so much for your kind words, Attila! We’re thrilled to hear that our team could provide such helpful service. It’s wonderful to know that you trust us with your eyebrow pigment needs. We truly appreciate your support all the way from Hungary! If you ever need anything else, don’t hesitate to reach out.
Thanks
Team Nouveau Beauty
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