Nova Controllers Mods & Repairs Reviews 213

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, especially the TMR sticks, for their quality and performance, noting they eliminate stick drift and improve gaming. Many highlight the excellent service, communication, and quick turnaround times for repairs and modifications. People are also very satisfied with the craftsmanship and the overall user experience, finding the custom controllers and upgrades to be top-notch and unique. However, some customers also noted that they initially found it took a bit of time to get used to the new modifications, such as the clicker bumpers and triggers.

What people talk about most

Product

Clients share positive opinions on product, particularly praising the quality and performance of modified... See more

Service

Consumers consistently express high satisfaction with the service provided. Many reviewers highlight the... See more

Quality

People report positive experiences with quality, consistently praising the craftsmanship and effectiveness of... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's excellent... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got my custom pad built with TMR sticks, clicky triggers/bumpers/dpad. Well worth the wait times. Was kept informed of build start, test start and shipping timelines. Encountered a minor niggle wi... See more

Rated 5 out of 5 stars

Had TMR sticks installed on my XBox Elite 2 controller and they haven't disappointed. They're top quality and brilliant to use - especially if you're into FPS games. I've found them a whole lot better... See more

Rated 5 out of 5 stars

Bought the nova flex pro and after a month of using it I can say it is the best competitive controller on the market.First the tmr sticks will never get drift and their response time is amazing. The s... See more

Rated 5 out of 5 stars

I've tried every big named "premium" controller out there and I've NEVER received a controller that has this much soul before! This controller clearly had time and love put into it with it's super sle... See more


Company details

  1. Gaming services
  2. Electronics repair shop

Written by the company

Nova Controllers has grown into a leading name in the industry. Based in Liverpool, UK, our company has spent almost 3 years perfecting the craft of creating custom pro controllers, repairing and modifying controllers. Our commitment to innovation, quality, and exceptional design has made us the go-to brand for gamers who demand the best. From our early beginnings to now, our journey has been marked by relentless dedication to providing gamers with controllers that enhance their play and define their gaming experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

213 reviews

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Replied to 100% of negative reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

super great customer service really…

super great customer service really quick repair had alot of stickdrift bought the hall effect sensors asked to check up on my back buttons cause sometimes they stopped working shipping was really fast

18 July 2024
Rated 5 out of 5 stars

Amazing service

Amazing service!
Friendly and very quick turn around. Showed me pictures of it completed before sending it back to ensure I was happy with it. My son is made up with it! Would definitely recommend. Thanks x

17 July 2024
Unprompted review
Rated 5 out of 5 stars

Fixed 2 PlayStation 5 controllers

Fixed 2 PlayStation 5 controllers, one had really bad stick drift and the other some of the buttons wasn’t working. Kept me up to date on progress, Fast service and controllers have come back working good as new again! Thanks so much highly recommend 👍🏼

9 May 2024
Unprompted review
Rated 5 out of 5 stars

Incredible Controllers

Incredible Controllers - so responsive and the hall effect analog sticks make it so satisfying to use.

The overall weight of the controller is also slightly lighter

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Repaired my Battle Beaver

These guys repaired my battle beaver controller which suffered from stick drift after 3 months of use!

Nova installed brand new sticks (Hall effect) and now it’s brilliant, set all my deadzones in-game to very low and there’s no stick drift whatsoever.

They also installed PS5 thumbsticks and they feel very nice, less slippery compared to standard PS4 thumbsticks (personal opinion) and just better grip.

They messaged me once the controller was done to show the progress they’ve made and it’s great, the following day they posted the controller and received it the next day. Great service. 10/10, already recommended Nova to some of my friends.

22 April 2024
Unprompted review
Rated 5 out of 5 stars

Get your controllers repaired!

I managed to get two PS5 controllers repaired for less than the price a brand new one!
I'm so glad I managed to come across Nova Gaming Controllers tbh...

I was sitting on two PS5 controllers that was suffering from stick drift for a while and I figured I need to get them repaired because I can't keep spending a ridiculous amount of money on new ones. They managed to repair my controllers in less than a week! I sent them in on a Friday and had them fixed and sent back to me on Tuesday. Lee was in constant communication with me via emails too so I was reassured throughout. I cannot recommend them highly enough. I will definitely be coming back if it happens again that's for sure. :)

Any pointers? Just make sure that you send your controllers in decent enough packaging so that they can send them back in it.

19 March 2024
Unprompted review
Rated 5 out of 5 stars

5* Amazing! Very happy

Absolutely brilliant! Communication was perfect & couldn’t fault anything. Controller is looking very good & all works as described. Would recommend to anyone.

23 February 2024
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