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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the high quality of the products, particularly highlighting the responsiveness of the sticks and the overall craftsmanship. Many people appreciate the quick response times and the efficient upgrade process, noting that their items often feel brand new and perform flawlessly after modifications. However, some customers also mentioned occasional issues with the physical appearance of their custom controllers, such as dents or gashes on accent rings and shells that make sounds when pressure is applied, suggesting a lack of care during reassembly. A few other people also felt that while the upgraded sticks were responsive, they didn't achieve the "zero deviation" they had hoped for.

What people talk about most

Service

Customers had positive experiences with service. Reviewers consistently praise the great communication, fast... See more

Product

Reviewers mention positive feedback about the product. Many customers are very pleased with their custom... See more

Quality

Reviewers highlight positive aspects of quality. Customers are very pleased with the quality of custom... See more

Response time

Clients share positive opinions on response time. Many reviewers praise the quick and responsive... See more

Upgrade

People report positive experiences with upgrades, highlighting the efficiency and quality of the service.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Reached out to SkinPixel for a severe stick drift on my PS5 controller. Was given a good breakdown of a repair or an upgrade on the sensors. Decided on the sensors and night and day EA FC plays so... See more

Rated 5 out of 5 stars

Huge shoutout to Skin Pixel for the incredible job they did on my PS5 controllers! I couldn’t be happier with the results. The quality of work is outstanding- everything looks and feels brand... See more

Rated 5 out of 5 stars

So to start with all in all I’d say it was a pleasant experience and pretty straight forward ordering the parts however not sure how happy I am with the finished product. These sticks aren’t meant t... See more

Company replied

Rated 5 out of 5 stars

I sent my DualSense Edge sticks off for the TMR Hall Effect upgrade, and the whole process was smooth from start to finish. The communication throughout was excellent, and I always knew what stag... See more


Company details

  1. #22 of 42 best companies in Computer Accessories Shop

Written by the company

Skin Pixel Custom Controllers customise and modify gaming controllers for PlayStation, Xbox, and Nintendo. They’ll have a range of designs available, including their popular classic edition DualSense series that brings the retro PSX & PS2 colourways to the PS5 controller, as well as various hero and villain inspired controllers for PlayStation and Xbox, Custom Poke-Ball themed Joy-Con Controllers and Joy-Con DIY kits, Pokémon Character themed Switch controllers, gaming accessories and more! Check out their website and Instagram for more information.


Contact info

4.8

Excellent

TrustScore 5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great Advice means I have a controller that is Night & Day better!

Reached out to SkinPixel for a severe stick drift on my PS5 controller. Was given a good breakdown of a repair or an upgrade on the sensors. Decided on the sensors and night and day EA FC plays so much better. Sticks are responsive. No longer fighting my controller to keep my player where I am.

Also note warranty is good, and the owner is a knowledgeable chap. I cannot recommend enough.

Some of the customer controller skins look sick as well!

29 April 2026
Unprompted review
Rated 5 out of 5 stars

Initial impression screwed by own mistakes

So to start with all in all I’d say it was a pleasant experience and pretty straight forward ordering the parts however not sure how happy I am with the finished product. These sticks aren’t meant to have stick drift but…. They do…. Don’t get me wrong, they are responsive but I was hoping for zero deviation but that’s not what I’ve received. Maybe I just got unlucky but that’s been my experience

Edit: having been kindly reached out to by Carl at skin pixel he managed to clear up some mistakes I had made and have since much improved my experience with the sticks

18 March 2026
Skin Pixel logo

Reply from Skin Pixel

Thank you so much for taking the time to update your review — it really means a lot!

I’m glad to hear the ordering process was smooth and that we were able to help improve your experience with the sticks. It’s completely understandable to expect near-perfect performance, and I appreciate you giving us the chance to step in and clear things up.

If you ever have any questions or need support in the future, don’t hesitate to reach out — always happy to help.

Thanks again for choosing Skin Pixel!

Rated 5 out of 5 stars

Outstanding

I needed some PS Portal buttons customising, I found Skin Pixel did them, I’m glad I did. Communication was great, the work was carried out quickly and they did exactly what I asked for, an outstanding job!!

27 March 2026
Unprompted review
Skin Pixel logo

Reply from Skin Pixel

Thank you so much for the amazing review!

I’m really glad you’re happy with your custom PS Portal buttons — it was a pleasure working on them for you. Great communication always makes the process smoother, so I appreciate that as well.

Thanks again for choosing Skin Pixel, and I hope to work with you again in the future!

Rated 5 out of 5 stars

Great Service

Decided to upgrade to TMR sticks after having drift on the dualsense edge controller. The site showed every step of the delivery and I'm very happy with the controller, it also came much faster than expected.

I would definitely recommend this service and will be using it again in the future.

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy!

I ordered a custom controller for my brother and am so happy with the results. Skinpixel were very communicative and answered any questions I had, I also really enjoy their order page that lets you know what stage the order is at. The turnaround I felt was very reasonable considering I ordered in a busy period around Christmas. Would 100% recommend and will be ordering again!

22 February 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant communication

Absolutely brilliant communication, catered to my exact specifications and also before purchase produced why the finalised product will look like! Will use them again!

9 February 2026
Rated 5 out of 5 stars

Carl was top notch

Carl was top notch - helped me with everything. Great service would highly recommend.

15 January 2026
Skin Pixel logo

Reply from Skin Pixel

Thank you so much for the kind words! I really appreciate you taking the time to leave a review and for the recommendation. I’m glad I could help and that you were happy with the service.

Thanks again for choosing Skin Pixel — it genuinely means a lot!

Rated 5 out of 5 stars

Great company and experience...

Great company and experience.... highly recommended

20 January 2026
Skin Pixel logo

Reply from Skin Pixel

Thanks so much for the great review! ⭐️
We really appreciate the recommendation and your support — it means a lot to us. Thanks again for choosing Skin Pixel!

Rated 5 out of 5 stars

The custom PS5 covers were done exactly…

The custom PS5 covers were done exactly as I asked for, the quality of the work is excellent comparable to an OEM product.

The send in service was actually much quicker than estimated (about 2 weeks) so overall I’m really glad I decided to get the covers customised by Skin Pixel as I don’t not want to have to use 3rd party covers to get the 30th anniversary look.

20 January 2026
Skin Pixel logo

Reply from Skin Pixel

Thank you so much for the 5-star review and for choosing Skin Pixel.

I’m really pleased to hear the custom PS5 covers turned out exactly as you’d hoped and that the finish feels comparable to an OEM product — that’s always the goal with this kind of work. It’s also great to know the turnaround time came in quicker than expected and that the end result gave you the anniversary look you were after without needing third-party covers.

Thanks again for trusting Skin Pixel with your console, it’s genuinely appreciated.

Rated 1 out of 5 stars

I ordered the black Joy-Con 2

I ordered the black Joy-Con 2. The first thing that I immediately noticed is that the right accent ring had several dents and gashes on it from the paint while the left one was clean and didn't have any defects. "Meticulously hand-painted", that's for sure. The second thing is that whoever put the controller back together wasn't careful at all as the back of shell makes a sound whenever you put enough pressure. It turns out that this happens if the clip on the back shell is broken when trying to put the shell back into place. I'm guessing this is one of the "slight variations" that's supposed to make it feel unique? Also, I don't see the reason why you'd put the black Joy-con straps if you're not even going to bother painting them black to match the controller. All in all, I'm never going to order from here ever again. I learned my lesson.

30 December 2025
Skin Pixel logo

Reply from Skin Pixel

Hi there,

Thank you for taking the time to leave a detailed review and for ordering from Skin Pixel — I’m genuinely sorry to hear about your experience.

I completely understand your frustration. What you’ve described regarding the accent ring damage and the back shell clip issue is not the standard I aim for, and I’ll hold my hands up here: if a controller has left my workshop in that condition, then that’s on me. My work is hand-painted, but that should never mean dents, gashes, or assembly faults — those aren’t “variations,” they’re problems that should have been caught before dispatch.

The issue you mentioned with the back shell noise may indeed sound like a damaged clip, and that’s something I would absolutely want the chance to inspect and resolve.

The Joy-Con straps point is also fair — consistency matters, and I appreciate you calling that out.

I know you’ve said you won’t be ordering again, but I’d still really like the opportunity to make this right for you. If you’re willing, please reach out to me directly via email or the website so we can discuss a repair, replacement, or another suitable resolution. Even when feedback is hard to hear, it’s important, and it helps me improve.

Thank you again for giving Skin Pixel a try, and I’m genuinely sorry that this one missed the mark.

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