Novakid Türkiye Reviews 1,573

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Hello Dear Novakid Team, The system is very successful and whenever I need help, you provide immediate support. We love our teacher KAILA very much because all we need for the young age group is a... See more

Rated 3 out of 5 stars

I like the attiude of Teacher..She is warm welcoming to the kids.. Sometimes better to explain the questions with different ways have better results..like using simple words..and using more simple e... See more

Company replied

Rated 4 out of 5 stars

Teacher Chris communicates at a level that children can understand. He follows the student and tries to teach him by trying different ways if he does not understand. My son started lessons on April... See more

Rated 5 out of 5 stars

We read mostly from our teacher. Thanks to his loving teacher, his son attends the lessons with interest and is never bored. If he does the necessary homework, he will deepen his foreign language skil... See more

Company details

  1. English language school
  2. English Language Instructor
  3. Language course provider
  4. Language school

About Novakid Türkiye

Written by the company

Novakid: Çocuklar için Online İngilizce Okulu

👩‍🏫 Deneyimli Uluslararası Öğretmenler
⏰ 25 Dakikalık 1'e 1 Dersler
📚 Kapsamlı Ödevler
💻 Etkileşimli Platform
🎮 Oyunlaştırılmış Egzersizler

The Right Place to Start! 🚀

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My experience with Novakid Turkey was…


My experience with Novakid Turkey was truly excellent. From the very beginning, their professionalism and student-centered approach exceeded my expectations. Communication was quick and effective; whenever I had a question, the team responded promptly with a solution-oriented attitude. The instructors were patient, knowledgeable, and had excellent communication skills with the students. My child started enjoying the lessons and it was incredibly satisfying to witness their progress.

The platform is very user-friendly, which is another significant advantage. Scheduling classes is easy, and I can effortlessly choose teachers. The gamification methods and entertaining content used to increase my child’s motivation make the learning process much more enjoyable. Additionally, the detailed evaluations provided after each lesson allow me to clearly track my child’s development.

Novakid’s honest, helpful, and solution-oriented approach is truly commendable. Both the teachers and the support team were always attentive and friendly. Having such a dedicated team supporting children’s language learning journey is a great relief for parents. Overall, my experience was beyond my expectations, and I highly recommend it. If you’re looking for a high-quality, fun, and effective online education platform for your child, Novakid is the right choice!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Dear Parents,

Dear Parents,

I would like to share my great experience with Novakid and highly recommend it to anyone looking for a high-quality online English education for their children. The lessons are engaging, the teachers are professional and friendly, and the interactive teaching methods make learning fun and effective.

I have been truly impressed with the progress and confidence gained through Novakid’s well-structured program. If you are looking for a reliable and enjoyable way for your child to learn English, Novakid is definitely the right choice!

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Happy lessons

My sister is taking lessons from Novakid and she’s very happy. We have lessons three times a week. Sometimes we can’t find lessons in one hour if we are free to get lesson. And my daughters English is getting improved very fast

26 February 2025
Unprompted review
Rated 5 out of 5 stars

We love novakid

We love our teacher Raqueli very much, he is a very patient and knowledgeable teacher. Thanks to Novakid, my child loves English very much and is moving fast.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Lessons with teacher Talie is amazing 🫠…

Lessons with teacher Talie is amazing 🫠
My little girl learns without getting bored. Normally, when she has difficulty, her attention is distracted, but here our teacher and teaching materials keep her attention vigorous.

25 February 2025
Unprompted review
Rated 2 out of 5 stars

In the last session

In the last session, the live lesson was so noisy and the subjects in the lesson was very easy and boring. I and my daughter was sorry with the last experience (lesson).

13 February 2025
Novakid Türkiye logo

Reply from Novakid Türkiye

Hello Doğan!
We’re really sorry that this lesson didn’t meet your expectations 😔

We always strive to make lessons engaging and comfortable, so it’s disappointing to hear that this wasn’t the case. This is quite rare for us, as we hold our lessons to high standards, but we’ve looked into the situation with your teacher and taken steps to prevent it from happening again.

We have already returned this lesson to your balance as we want your child to enjoy every lesson!

If you ever have any preferences about lesson topics or difficulty, just let us know - we’re happy to help 🚀

Best regards,
Novakid Turkey Director,
Erhan O

Rated 5 out of 5 stars

We are extremely happy with novakid

We are extremely happy with novakid! My 10-year-old daughter took both one-on-one lessons and group conversation classes, and we were highly impressed with both. The teachers are very attentive, the lessons are engaging and fun, and at the same time, the program is academically strong. We have seen great progress in her confidence and language skills. Because of our excellent experience, we decided to renew our membership. Thank you for providing such a high-quality learning environment!

2 February 2025
Rated 3 out of 5 stars

We are new members of novakid

We are new members of novakid. In 1 week, 2 of our lessons were cancelled by the teacher. This is a very sad situation. We chose the times when the teacher was available for 8 lessons. The lessons were still cancelled. Will this situation continue like this?

17 January 2025
Unprompted review
Novakid Türkiye logo

Reply from Novakid Türkiye

Hello İbrahim Gören!
Thank you for sharing your feedback with us, and we’re truly sorry for the inconvenience you experienced.

We completely understand how frustrating cancelled lessons can be, especially when you’ve carefully planned your schedule.

We’ve looked into the situation and can confirm that the cancellations were made by the teachers for valid personal reasons: sometimes unforeseen circumstances arise. However, we have clear rules in place regarding lesson cancellations, and we actively monitor teacher discipline to ensure such instances are minimized. It is never in our interest for your purchased lessons to be cancelled.

We’re glad to see that our manager was able to assist you in rescheduling your lessons, and we’ll continue to do our best to make your experience with Novakid smooth and enjoyable.

If you have any further concerns or questions, please don’t hesitate to reach out to us – we’re always here to help 😊

Best regards,
Novakid Turkey Director,
Erhan O.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look