Had a really positive experience with Damien from Novated Lease Australia. What stood out most was how quick and responsive he was throughout the whole process. Questions were answered promptly, actio... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As this was my first time entering into a Novated lease, I really had no idea what was expected or how it worked. I was dealing with Jana Mason, and she absolutely streamlined the entire process. Very... See more
Company replied
Thankyou Damien for the smooth process. I didn't have to stress or worry too much as I felt comfortable that Damien had everything under control. I'm really happy that everything was completed in such... See more
Company replied
First time doing a novated lease and I genuinely had no idea what I was getting into — Jana made the whole process easy. She answered every question I had (there were plenty) without making me feel l... See more
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Company details
About Novated Lease Australia
Written by the company
Novated Lease Australia is a provider of expert novated lease packaging solutions for employees. We help you realise the significant tax savings and fleet-buying car discounts that novated leasing offers.
We appreciate novated leasing can seem complicated. But not when you’re advised by the right people. It’s why we’ve built a team of highly experienced, expert consultants who help you understand how a novated lease will work best for your situation.
We make the process of setting up a novated lease simple, accessible and transparent, with excellent customer service at every step.
Get started on your leasing journey:Get a quote
Contact info
3/201 Miller Street, 2060, North Sydney, Australia
- 1300 664 332
- hello@nla.com.au
- novatedleaseaustralia.com.au
Novated Lease Calculator
5.0
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Seamless
Easy process, communication was fantastic with Daniel every step of the way. Instructions were easy to follow. Seamless!
30 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Svetlana,
We are absolutely delighted to see your five-star review! Thank you for the kind words and for trusting Novated Lease Australia. It was a pleasure to assist you and we are so glad you had a positive experience.
Kind regards,
Kristy Lake
Chief Operating Officer
Awesome
I wasn’t sure which company to go for, but after 5 minutes on the phone with Mary she made the choice really easy!
She made everything so simple and couldn’t have been more helpful. Thoroughly recommend!
12 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Matthew,
We are absolutely delighted to see your five-star review! Thank you for the kind words and for trusting Novated Lease Australia. It was a pleasure to assist you and we are so glad you had a positive experience.
Kind regards,
Kristy Lake
Chief Operating Officer
Andrew at NLA did everything possible…
Andrew at NLA did everything possible to secure the car I wanted and made the process as simple as possble.
26 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Richard,
Thank you so much for the great five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Kind regards,
Kristy Lake
Chief Operating Officer
Very easy to deal with giving the right…
Very easy to deal with giving the right information for an easy transaction.
13 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Evan,
Thank you so much for the great five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Kind regards,
Kristy Lake
Chief Operating Officer
Exceptional Fast Service
Mitch was fantastic and the whole process was extremely fast. He really knew his stuff, was very personable and responsive, kept me informed every step of the way. I had originally contacted my workplaces other leasing company that I had leased with for 7 years to terminate existing lease and quote for a new lease....was told on two separate occasions that I'd get a call back in 15 mins..that was 3 days ago and still no call and no quote.....Their loss, I terminated my lease and took up a new one with Novated Lease Australia. I'm so happy I went with Novated Lease Australia! Highly recommend. Service was exceptional.
26 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Tennielle,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Very quick response and helpful
Very quick response and helpful. Guided me through out the process. Thanks 😊
9 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Dibya,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Kind regards,
Kristy Lake
Chief Operating Officer
Jed Hachem - highly reliable
Jed Hachem was very helpful and we found him to be very reliable. He always answered all the questions we had and can't recommend him highly enough
25 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Colette,
Thank you so much for the great five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Kind regards,
Kristy Lake
Chief Operating Officer
Elle Corasco has been amazing to deal…
Elle Corasco has been amazing to deal with, so very kind and thoughtful and goes above and beyond to help.
I'm happy I had Elle in my corner throughout this experience.
19 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Kiysa,
Thank you so much for the great five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Kind regards,
Kristy Lake
Chief Operating Officer
The customer service was amazing and…
The customer service was amazing and very quick with their responses and they gave a quots in no time.
25 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Soha,
Thank you so much for the great five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Kind regards,
Kristy Lake
Chief Operating Officer
Amazing experience.
My experience was made incredible by Elle C who assisted me every step of the way through this process whilst I was travelling abroad. She made the entire journey seamless and was so helpful and knowledgeable. I cannot thank Elle enough for all of her assistance, her quick correspondence and troubleshooting items I encountered due to being overseas. You are amazing Elle and I look forward to connecting with you again in future.
23 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Emma,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Daniel at NLA has been excellent to…
Daniel at NLA has been excellent to deal with.
The whole process has been a breeze.
Would definitely recommend them.
17 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Garth,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
I spoke to a mohammad from novated…
I spoke to a mohammad from novated lease, and he spoke to me and helped me better understand how it works and what to do to have a foot in the door, his explanation, his customer service and his patience with my questions was fantastic and to having no knowledge about how it all works to fully understanding now thanks to him.
19 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Simone,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Outstanding Service From Start To Finish
I recently had the pleasure of working with Jana at Novated Lease Australia to set up my car lease, and I couldn’t be more impressed with the experience.
She took the time to understand my needs, explained everything clearly, and guided me through each step with genuine care and professionalism. Nothing ever felt rushed or confusing—her attention to detail and willingness to help really stood out.
I highly recommend Novated Lease Australia to anyone looking to set up a car lease. Outstanding service from start to finish.
20 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Mark,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Professional, Responsive, and Reliable
From my initial enquiry through to settlement, Matt was fantastic to deal with. He was consistently responsive, addressing any questions or concerns promptly and professionally. The entire process was smooth and stress‑free, and I couldn’t be happier with the service provided. I would highly recommend Matt to anyone.
18 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Tamara,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Jana did a fantastic job looking after…
Jana did a fantastic job looking after me and all my questions! Made the process easy for me too. Will definitely be recommending any friends/family I have to work with her :)
17 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Jazton,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
We had a great experience with Aaron as…
We had a great experience with Aaron as our novated lease specialist. He made the whole process simple to understand, was always responsive, and genuinely focused on finding the best option for us.
His honesty and professionalism made everything smooth and stress-free. We’d happily recommend him to anyone considering a novated lease.
17 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Jayde,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Smooth and seamless process
Mary made the process so smooth and seamless. All I can say is Thank you for all your help and advice.
17 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Stephen,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Elle was fantastic
Elle was fantastic, she was so helpful throughout the process - I cannot praise her highly enough. Very happy!
27 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Phoebe,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Novated Lease with ease
I communicated my requirements and were offered a number of options. In the end I settled on refinancing an existing loan into a novated lease. Daniel Curtis was excellent, with great communication easing any tension I had as he guided me through the process from start to end.
Thank you
17 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Dennis,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Excellent support throughout the entire…
Excellent support throughout the entire process from my leasing consultant and the entire NLA team. Made the entire process easy and also found the car we wanted locally and for a much better price than we could individually bargain. Well done NLA.
13 March 2026
Unprompted review
Reply from Novated Lease Australia
Good day!
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
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