Had a really positive experience with Damien from Novated Lease Australia. What stood out most was how quick and responsive he was throughout the whole process. Questions were answered promptly, actio... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
As this was my first time entering into a Novated lease, I really had no idea what was expected or how it worked. I was dealing with Jana Mason, and she absolutely streamlined the entire process. Very... See more
Company replied
Thankyou Damien for the smooth process. I didn't have to stress or worry too much as I felt comfortable that Damien had everything under control. I'm really happy that everything was completed in such... See more
Company replied
First time doing a novated lease and I genuinely had no idea what I was getting into — Jana made the whole process easy. She answered every question I had (there were plenty) without making me feel l... See more
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Company details
About Novated Lease Australia
Written by the company
Novated Lease Australia is a provider of expert novated lease packaging solutions for employees. We help you realise the significant tax savings and fleet-buying car discounts that novated leasing offers.
We appreciate novated leasing can seem complicated. But not when you’re advised by the right people. It’s why we’ve built a team of highly experienced, expert consultants who help you understand how a novated lease will work best for your situation.
We make the process of setting up a novated lease simple, accessible and transparent, with excellent customer service at every step.
Get started on your leasing journey:Get a quote
Contact info
3/201 Miller Street, 2060, North Sydney, Australia
- 1300 664 332
- hello@nla.com.au
- novatedleaseaustralia.com.au
Novated Lease Calculator
5.0
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
First time leaser
Having no experience dealing with a lease company prior, my interactions with NLA & Elias have been easy, quick & my car was ready within the timeframe provided.
I would’ve changed my mind on things a dozen times yet no email was left unanswered.
Thanks Elias!
13 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Dhenai,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Elle made the process super easy and…
Elle made the process super easy and was very understanding of my situation with maternity leave and reduced income etc. Just made the whole process a breeze.
6 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Harlow,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Awesome customer support from Daniel
Daniel was fantastic and communicated all the way through the process. We had a couple of issues with getting information from the car dealer and made some adjustments to the original quote along the way. Daniel’s responses were prompt and his guidance throughout made the process so much easier. Sincere thanks to Daniel.
27 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Andrew,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Elias was fantastic and provided…
Elias was fantastic and provided multiple quotes as requested. Would definitely recommend NLA if you're looking to lease a vehicle.
5 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi David,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Excellent experience
Excellent experience, Elias was brilliant and was after sales service was next level.
Explained everything clearly, walked through it all, talked budgets and whats standard but what we should be aware of.
Rates were best in market.
We will definiately use them in our business moving forward.
25 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Paul,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Biagio was great
Biagio was great, patient and knew the in and outs with my interest at top.
1 March 2026
Unprompted review
Reply from Novated Lease Australia
Good Day,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Highly recommended
Clint was extremely professional, flexible and patient throughout and went the extra mile to help during an extremely busy time in our lives!
4 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Aidan,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Couldn’t be better.
I was referred by a friend and spoke with Biagio from NLA and he was great. Super friendly, patient and helpful. The weekly cost as well I believe is the most or one of the most affordable when comparing so the great service was a welcome cherry on top.
3 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Steven,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Elle… Outstanding service
Elle went over & above to help with my Novated lease. Outstanding service, prompt replies, easy access & never a problem too hard to solve. Easily one of the best consultants I’ve ever dealt with
2 March 2026
Unprompted review
Reply from Novated Lease Australia
Hi Matt,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Amazing experience with Novated Lease
Amazing experience with Novated Lease Australia—Jana was professional, responsive, and made the whole process smooth and stress-free.
24 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Dhruv,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Great work Elias and team NLA
Elias was very very helpful and patient throughout the whole process. There was a bit of a holdup from my employer but we got it through mainly thanks to Elias who was always keeping the pulse one the case. The whole process from finding what works for me to the delivery of the vehicle was very smooth as Elias didn’t mind all the questions I had. I something was unclear to me I could easily ask from Elias and he always happily explained to me which made me feel very looked after. If you considering to lease your vehicle I strongly recommend Novated Lease Australia.
31 January 2026
Unprompted review
Reply from Novated Lease Australia
Hi Maert,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Car Buyers Agents
Amazing experience dealing with Novated Lease Australia. Their specialists not just work to help you to setup your lease, but also as true consultants supporting you making a decision on what could be the best car for you and your family - as car buyer agents. They have experience in the car industry which is a great plus! Special thanks to Andrew for holding our hands on each step of the way.
26 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Alisson,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Reply from Novated Lease Australia
Thank you Koula! Glad to be of assistance.
Novated Lease Australia has been great…
Novated Lease Australia has been great to deal with especially Elias. Who has helped me walk through the whole process as this was my first time to the leasing world as I usually purchase my motor vehicle outright. This way I got to get the car I really wanted. Thank you, I couldn’t recommend them highly enough.
24 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Taylor,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Absolutely awesome experience
Absolutely awesome experience with Novated Leasing Australia, especially working with Jemmasen Marcel. Jemmasen was professional, responsive, and made the entire process simple and stress-free. Clear communication, great advice, and everything delivered exactly as promised. Highly recommend!
26 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Kevin,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Great team and support.
Even with a large miscommunication issue around the contract, the team was polite, helpful and flexible during the entire process. Definitely recommend!
26 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Michael,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Highly recommend
Highly recommend! I’ve been dealing with Ali from NLA and from the get go he has been nothing short of amazing. Extremely prompt in getting back to me, answering all of my questions and getting my lease sorted in such a short amount of time.
Thanks again!
Excited to pick up my new car now!
26 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Stacy,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Easy from start to finish
Elias helped me sort out my novated lease and made it all very easy. The whole process felt really simple and stress-free with him. Definitely recommend Novated Lease Australia — ask for Elias
13 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Choi,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
I cannot recommend Aaron highly enough
I cannot recommend Aaron highly enough. From start to finish, his service was absolutely outstanding. He was friendly, incredibly prompt, and consistently kept me updated throughout the entire process. He proactively followed up with the dealer, chased information without me having to ask, and made what I expected to be a stressful experience feel seamless and easy.
I was initially reluctant to lease a vehicle after hearing about significant delays from friends who had gone through the process elsewhere. My experience with Aaron was the complete opposite. Everything was handled efficiently, professionally, and with genuine care.
The entire experience exceeded my expectations, and I wouldn’t hesitate to go through Aaron again in the future.
25 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Tegan,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
Elle from Novated Lease Australia has…
Elle from Novated Lease Australia has been wonderful to deal with. Cannot recommend her services highly enough. She made the process extremely simple and was very patient with all of my questions.
10 February 2026
Unprompted review
Reply from Novated Lease Australia
Hi Cam,
Thank you so much for the fantastic five-star review! We're absolutely thrilled to hear you had such a great experience and we sincerely appreciate you taking the time to share your feedback.
Knowing our efforts have made a positive impact for you truly means a lot to our entire team. We're committed to providing the best possible service, and your kind words are a wonderful validation of our hard work.
Kind regards,
Kristy Lake
Chief Operating Officer
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