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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the professionalism and attentiveness of the staff. Many people felt well-cared for from start to finish, appreciating the smooth process, excellent results, and the overall positive user experience. The quality of the product and the care provided are frequently mentioned as exceeding expectations, with numerous individuals expressing increased confidence and satisfaction with their outcomes. However, some customers also noted a few issues. A small number of people were dissatisfied with the presence of a doctor during the procedure, mentioning that technicians performed the work. Some reviewers also experienced initial stress due to transportation arrangements and felt that the agreed-upon hairline for the implant was not fully honored. Additionally, a few individuals reported a heavy atmosphere and unprepared nurses during their procedure, with one even mentioning a staff member crying.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the professional and caring approach.... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the professionalism, kindness,... See more

Product

Customers consistently note positive experiences with the product. Many reviewers are delighted with their... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of services,... See more

User experience

Users describe positive interactions with user experience. Many customers report excellent and superb... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All 💯% top! From first being picked up at airport to hotell standard (not to forget the 10+ breakfast 😊) to medical team to the most important part: the result! Did a full 4000 graft transplant... See more

Rated 5 out of 5 stars

Went there December 2024, 20 years old with my hair receding since I was 17. The guys made me feel very comfortable and the care was 10/10 the entire experience (The driver even dropped over new ban... See more

Rated 5 out of 5 stars

I went to Istanbul for my hair transplant with Now Hair Time in march 2024. I remember I was so nervous not to know what to expect but as soon as I stepped into their clinic, my nervousness was all... See more

Rated 5 out of 5 stars

Not only did my hair transplant come out perfect but the experience took me completely off guard. When I first arrived I was treated like royalty, private taxi, 5 star hotel, amazing service and all m... See more


Company details

  1. Hair transplantation clinic

Written by the company

Now Hair Time is a hair transplant center that carries out hair, beard, mustache and eyebrow transplants with expert doctors and professional hair transplant specialists with years of experiences under the supervision of a doctor and in a hospital environment.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Samm

Couldn't be happier with my results, now hair time were unbelievable from minute I got the airport to the minute I left. I would 100% recommend it to anyone thinking of getting it done. Thank you

4 August 2023
Unprompted review
Rated 5 out of 5 stars

Professionalism at Its best

From the initial consultation to the final follow -up appointments, Now Hair Time exemplifies professionalism in every aspect. The staff members are knowledgeable, friendly, and genuinely care about their patients. My hair transplant procedure was seamless, and the results speak for themselves. I highly recommend Now Hair Time to anyone considering hair restoration!

12 April 2024
Rated 5 out of 5 stars

The Best Choice for Hair Transplant: Now Hair Time

Now Hair Time was the only address I would recommend to anyone looking to get a hair transplant. Their professional team and modern techniques impressed me greatly. My hairline looks natural and exactly the way I wanted it. Thank you Now Hair Time for restoring this confidence in me!

11 April 2024
Rated 5 out of 5 stars

10/10 Highly recommend

10/10 Highly recommend!
I came from the UK and couldn’t have asked for a better service. 1.5 years after my transplant it’s everything I’d hoped for.

Can’t praise the staff enough, very professional from first contact right through to the after care.

Thank you!!!

11 November 2023
Unprompted review
Rated 1 out of 5 stars

The staff were completely…

The staff were completely unprofessional, chatting and laughing in Turkish throughout the entire procedure. Their lack of regard for hygiene was alarming, as evidenced by their unfamiliarity with basic cleanliness standards. The equipment was antiquated, stained with blood, and in deplorable condition. I can only hope I haven't contracted any diseases as a result of the procedure. Contrary to their claims, there was no doctor present, and the so-called VIP transfer was just a regular car service. However, the hotel accommodations were satisfactory. Overall, I cannot recommend this establishment for a hair transplant. price 3x more than in other clinics and no DOCTOR. Disaster.

Their boss is rude with normal patients, with VIP patients the thing change because their are needed for advertisement - not a good place to go friends

21 March 2024
Unprompted review
Now Hair Time logo

Reply from Now Hair Time

Our patients satisfaction and safety are our top priorities. Our team members provide professional service during medical procedures. Our cleanliness standards are kept at a high level, and necessary precautions are taken to minimize any risk of infection. Our equipment is regularly inspected and maintained, and any deficiency in hygiene is not tolerated.

All of our hair transplant operations are carried out under the supervision of experienced doctors who are experts in their field. This standard is strictly maintained for the health and safety of our patients.

Our VIP transfer service is provided to ensure that our patients reach our clinic comfortably and conveniently.

We are committed to providing the best service to our patients at all times, and we continue to work towards this goal.

Thank you.

Rated 1 out of 5 stars

I wish i know before

very good marketing, bad result!!! They have a lot of teams that do the operation and a lot of Patients per day. my team was very bad. 50/50 that it will be good. I would not recommend this clinic to anyone. please inform yourself before!!! Overall the result looks like shttt and i have many scars.

23 March 2023
Unprompted review
Now Hair Time logo

Reply from Now Hair Time

Hello,

We do our best to ensure that all our results turn out in the best possible way.

The results of all our patients who undergo hair transplantation are followed meticulously by our health consultants until the results are final, that is, for at least 1 year.

Therefore, please follow our doctor's instructions to ensure successful completion of your hair transplantation result.

Thanks.

Rated 1 out of 5 stars

I do not recommend it at all

I do not recommend it at all, I was not satisfied at all. If anyone is wondering why, please contact me and see the state of my mind. During my meeting with them, they said that a second session could not be done and a simulation could be done.

29 April 2023
Unprompted review
Now Hair Time logo

Reply from Now Hair Time

Hello,

As Now Hair Time, we do not perform hair simulations. We do not direct you to any place where it is done.

Please contact us with your valid problem.
Thanks.

Rated 1 out of 5 stars

It's unbelievable they deleted my…

It's unbelievable they deleted my google review! I told them about my bad experience and this is how they treated me. Don't believe it at all!

11 October 2023
Unprompted review
Now Hair Time logo

Reply from Now Hair Time

Hello,

Google reviews cannot be deleted by businesses themselves. We do our best to keep the satisfaction of all our patients at the highest level.

In this context, could you please contact us and report the problem you are experiencing?
Thanks

Rated 1 out of 5 stars

I hope no one will believe these spam…

I hope no one will believe these spam comments like me.

10 October 2023
Unprompted review
Now Hair Time logo

Reply from Now Hair Time

Hello,

We do not use fake interactions on any digital platform. We do our best to keep our patients' satisfaction at the highest level.

Also, of course, you have the right to read the comments, but we recommend that you pay more attention to the results after hair transplantation.

Rated 5 out of 5 stars

Confidence Restored!

Thanks to Now Hair Time, I've regained my lost confidence. The hair transplant process was smooth, and the results are fantastic. I'm grateful for the team's skill and commitment to achieving great outcomes.

5 August 2023
Unprompted review
Rated 1 out of 5 stars

bad experience

My experience was disastrous with this company. I traveled from Canada to Turkey to undergo a hair transplant. I chose NHT based on one person's experience and on their Instagram account, which still has 4.4M subscribers. Everything went well for picking up at the airport, transport, medical examinations the day before the surgery and the hotel. On the day of the surgery, I was taken to the clinic for a “medical evaluation” which was more than brief, to find out if I had any allergies, I was taking any medications and if I had any health problems. I was with him for a maximum of 5 minutes. I had a very nice French interpreter, but who could not accompany me to the hospital, she was waiting for another client. I asked him if it was this doctor who was going to operate on me. His answer surprised me, it was technicians and nurses who were doing this operation. No doctor was going to be there. But now it's time to go, I can't back down. I was entrusted to an interpreter who spoke correct English and very little French. My English was fine, but I would have appreciated having a smooth discussion with the French interpreter, as I had been promised at the start. When I got to the hospital, a nurse greeted me. First, there was no doctor on this floor. I go into a room, they put me to bed and we start. I am injected into the back of my head about fifteen injections of a mixture of anesthetic and adrenaline. Injections hurt a lot, they are done quickly, forcefully. The nurse injected into a big nerve and I screamed so much it hurts, huge electric shock from the back of my neck to the top of my head with sharp pain. The procedure then begins, but I have nausea, a violent and pulsating headache with numb arms, hands, feet and mouth. I say that I am nauseous several times and I am told to relax, that everything is fine. I wasn't stressed at all. I say that it's not going at all, they pick me up, my head is bleeding, I'm about to pass out. They take my blood pressure, it was 245/147 (!!!!). My blood pressure is 115/70 normally! I am told that we must call the doctor, because he is not here. They give me a medicine to put under my tongue to reduce my pressure and they take me to the emergency room where I saw a doctor who told me that I had almost had a brain aneurysm and a heart attack. I almost died. I am 31 years old, in great shape, and in good health, non-smoker. I am then told that the operation is canceled and I am given back part of the costs. They keep $700 for miscellaneous expenses. Back at the hotel, no one from the clinic heard from me afterwards. I wrote to them the next day to find out if they were still going to drive me back to the airport on Sunday, I was told no, I was no longer their responsibility. There were other customers going to the same airport on Sunday, but I still had to manage on my own in Istanbul. The plane tickets had cost me $2200, I could not visit in my condition. Back home, I still had chest pains, I went to the emergency room and the doctor told me that the adrenaline had been injected IV and therefore, went directly to the heart. I contacted the company that is relieving the situation, telling me that they did everything according to the procedures. They discharge themselves of all responsibility and refuse any compensation. I am very disappointed, because I trusted them and this trip cost me extremely expensive to come back with nothing. I come away almost traumatized. If one day I try a hair transplant again, believe me that I will not go back there!

14 July 2023
Unprompted review
Now Hair Time logo

Reply from Now Hair Time

We have been performing hair transplant operations for years, and we give our work the utmost care.

During the online consultation we provided for you, we asked questions to determine if you were suitable for a hair transplant, and based on your answers, we scheduled an appointment.

After you assured us that you had no health problems, we scheduled your appointment.

However, when we took you in for the operation, we found that your health condition was not suitable for the procedure. We apply the same procedures for all our patients, but due to your health not being suitable for the operation, we did not put your well-being at risk. Instead, we immediately paused the operation and had you examined by our cardiologist. He explained that your operation would be risky from a health perspective and posed life-threatening risks, which you also heard firsthand from the doctor.

In a situation where there is a vital health risk, we, as a company, prioritized your well-being and decided not to proceed with the operation.

For years, we have been providing our patients with high-quality and professional service, and we believe you must have experienced this during the services we provided to you. If we had purely thought in terms of business and profit, we would have easily jeopardized your life for monetary gain. However, we have never been such a company, and we do not intend to be.

In summary, from the beginning of the process, we worked as a company to provide you with the best service possible. However, due to your health condition not being suitable, the operation could not take place. Therefore, as a company, we have fulfilled all our responsibilities and have not caused any situation that would victimize you.

Additionally, regarding the matter of 700 USD: Apart from the expenses, no extra fees were charged. The fees covered the hotel, transfer, as well as the costs for blood tests and ECG.

Rated 1 out of 5 stars

Do not fall for the fake reviews

Do not fall for the fake reviews. They DESTROYED my head. They harvested 3000 grafts, only used around 1,000-1,200. The scarring on my head is unforgivable. The hairline they made was placed in lines and is obvious to anyone that isn't blind that it's not real. It's one of the most butchered jobs I have ever seen and it was such a bad experience I cannot believe they are in business.

1 January 2023
Unprompted review
Now Hair Time logo

Reply from Now Hair Time

First of all, we would like to express our apologies for any inconvenience you may have experienced. Customer satisfaction is of utmost importance to us, and we would like to address your concerns seriously and do our best to resolve the situation.

However, in order for us to fully understand the issues you mentioned, we need more details. At the moment, we don't have enough information to acknowledge or discuss the specific problems you mentioned.

Therefore, we kindly ask you to provide us with your full name, contact information, and any relevant documents or photos that can help us better evaluate the matter and communicate with you.

As a clinic that prioritizes customer satisfaction, we will make every effort to resolve your concerns and find a solution that will satisfy you. Hence, we kindly request you to provide us with the necessary information so that we can clearly understand your issues and respond accordingly.

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