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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their effectiveness and durability. Many people appreciate the fast and reliable delivery service, with orders often arriving sooner than expected and well-packaged. The customer service is frequently highlighted as excellent, with staff being helpful, knowledgeable, and providing great communication. Consumers also commend the wide range of products available, including HEMA-free options, and find the website easy to navigate. The attention to detail in packaging and the overall value for money are also frequently mentioned as positive aspects of their experience.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the high quality,... See more

Delivery service

Customers consistently express satisfaction with the delivery service. Reviewers frequently highlight the... See more

Quality

Consumers consistently report positive feedback regarding product quality. Many reviewers highlight the high... See more

Order

People report positive experiences with order. Customers consistently praise the ease of ordering online and... See more

Service

Users describe positive interactions with service. Customers consistently praise the great, fast, and prompt... See more

Based on these reviews

Rated 5 out of 5 stars

I’ve bought from NSI a few times now since arriving in Australia. I’ve been a nail tech about 6 years now, and I’m very picky about the products I use, particularly gels. There was one brand in partic... See more

Company replied

Rated 5 out of 5 stars

I have used NSI for many years for my nail business and have always received my products super fast and always beautifully wrapped. The best part about NSI, is that their communication is outstanding... See more

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Rated 5 out of 5 stars

Great quality products! Fast delivery. Clear communication & ease of sale. Every item is gorgeous especially the LED Nail Lamp & the Nail Drill. The gradient colour is stunning & they are extremely st... See more

Company replied

Rated 5 out of 5 stars

I was pleasantly surprised with my first order from nsi - the attention to detail in the packaging was second to none - something very important sending volatile fluids in the mail! the turn around wa... See more

Company replied

Rated 5 out of 5 stars

I got express shipping and I really appreciated how fast the order was processed and then arrived to me the next day. I know you pay extra for express shipping, but lots of companies will express s... See more

Company replied

Rated 5 out of 5 stars

Love NSI Australia! They have an amazing range of products and I love the fact that they carry HEMA free products that actually stay on the nail! My mani lasts a full two weeks -sometimes longer - and... See more

Company replied

Rated 5 out of 5 stars

Decent prices, easy to find what I was looking for on the website and having links to instructions in the descriptions was super helpful too. Did my first ever DIY set using the Soft Gel Extens... See more

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Rated 5 out of 5 stars

My clients LOVE the opaque peach builder gel. I was running low so I ordered and the package arrived right when I needed it! I’ve never had an issue with package delays or missing items with NSI and t... See more

Company replied

Rated 5 out of 5 stars

Super fast delivery and products were exactly as I expected. The soft gel tips and uv lamp were recommended by my former nail tech as she used them on me and I couldn’t be happier with the results I’v... See more

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Rated 5 out of 5 stars

The Builder Gel Essential Nail Kit offered excellent customer service and good products. I used it to create my own nails for the first time without any experience with nail glue and found the instru... See more

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Rated 5 out of 5 stars

I have tried many products in the past and they all passed off as Salon quality but have never lived up to it. First time buying from NSI and their product is amazing!! So good that I went back and... See more

Company replied

Rated 5 out of 5 stars

When I tried to order through another site it turned out their pricing was wrong so NSI cancelled the order but rang me to explain the problem and told me to go through the NSI Australia website and... See more

Company replied

Rated 5 out of 5 stars

NSI has all your nail needs & is very reasonably priced! Anytime I am looking for new products to try I always have a look at NSI because I know I will be able to find what I’m looking for. I have and... See more

Company replied

Rated 5 out of 5 stars

Since going back into nails after a nearly 20 year hiatus I have bought most of my stuff through NSI. They have been nothing short of amazing in every way. Through their customer service right down... See more

Company replied

Rated 5 out of 5 stars

I was able to contact NSI with several questions before making a purchase. I have previously purchased form NSI Australia also, so I knew they were a safe and reputable company to deal with. The dryer... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience purchasing from NSI. The website was easy to navigate and the purchasing process was quick and straightforward. Delivery was impressively fast, much quicker than expect... See more

Company replied

Rated 5 out of 5 stars

Nsi is excellence! Everything is packaged so well, so, so, so well. I was blown away by the extra care they give to ensure everything gets to you quickly, intact. Nothing leaking! I appreciate the eff... See more

Company replied

Rated 5 out of 5 stars

Easy website to navigate and lots of products to choose from. Prices are excellent. Fast delivery. I've loved using the cuticle scraper its excellent and the cuticle nail oil is a must. Its great.... See more

Company replied

Rated 5 out of 5 stars

I have been purchasing products from NSI for a long time now, everything I’ve received has come so quickly and been the best quality. Everything you could possibly need to do any design/technique can... See more

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Rated 5 out of 5 stars

I have ordered from them several times now and have loved it! The products are high quality and arrived in great packaging to protect the products. Highly recommend getting your supplies from here!

Company replied

Rated 1 out of 5 stars

BAD CUSTOMER SERVICE. Faulty product, company ignored months worth of email and website contact from me. I had to physically travel to the store in a different state where they agreed they had receive... See more

Company replied

Rated 5 out of 5 stars

Lovely team, supplies ALWAYS arrive early. Such high quality products, always in perfect condition when they arrive. Always love ordering from this lovely team an absolutely plan to do so again very s... See more

Company replied

Rated 5 out of 5 stars

The shipping is fast, products always come in such great shape and are packaged well. Everything I’ve used from NSI so far has been enjoyable to use and provides great results! I’ve bought a nail lamp... See more

Company replied

Rated 5 out of 5 stars

Great customer service advising what the best products for my specific needs were. The products arrived really quickly and everything was packaged well. The products are of high quality and loo... See more

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Rated 5 out of 5 stars

Website is easy to navigate and user friendly. Dispatch and delivery was within 3 days. The prices of products for such great quality is definitely a bonus.

Company replied

Rated 5 out of 5 stars

Amazing support and supplies. So supportive and so much available good quality too. As a newby to nails one stop shop with amazing supplies

Company replied

Rated 5 out of 5 stars

Love NSI, all the products from their lamps to gels have never let me down! I love knowing it’s an Australian brand. It’s literally my favourite shop lol

Company replied

Rated 5 out of 5 stars

The delivery was prompt. Communication was great. The product is the only reliable one that works brilliantly with chrome powder. Thank you!

Company replied

Rated 5 out of 5 stars

NSI nails are absolute professionals. Package arrived on time and safely. NSI followed up and their communication was excellent from ordering to receiving. I will only be buying my supplies from NSI i... See more

Company replied

Rated 5 out of 5 stars

I shop with NSI pretty often and have always had an amazing experience. Delivery is always super fast and all items are intact😊

Company replied

Rated 5 out of 5 stars

Nsi has been one of my go to for supplies, Shipping is always quick, products are affordable, The quality of products has always been superb.

Company replied

Rated 5 out of 5 stars

Delivery was fast and reliable. Tried Nail success HEMA free products, brilliant quality lovely and creamy

Company replied

Rated 5 out of 5 stars

Fast shipping & lots of good quality stuff, starting out as a beginner and can’t wait to use all the goodies I got 😊

Company replied

Rated 5 out of 5 stars

everything arrived safely and quickly! great customer service will be ordering from them again soon!!

Company replied

Rated 5 out of 5 stars

Products arrived very quickly, were well packaged to protect them during transit and are as ordered.

Company replied

Rated 5 out of 5 stars

The shipping was super fast and the dust extractor is so much cuter in person i love it so much. Its cute and functional. Its so much nicer than what I had

Company replied

Rated 5 out of 5 stars

Great service, friendly advice. Fanastic product. Nails look amazing.Look forward to my next purchase

Company replied

Rated 5 out of 5 stars

Ordered the magnetic swatch book, came in amazing time and is such a game changer for myself and clients, definitely recommend

Company replied

Rated 5 out of 5 stars

Very happy with the service, the products are amazing! Couldn’t be happier! Thanks so much NSI for a very easy transaction 😊

Company replied

Rated 5 out of 5 stars

Easy to order online. Items as explained. Good quality. Impressive, I will shop here again.

Company replied

Rated 5 out of 5 stars

Always order my supplies from NSI! The quality is amazing and they have so much range to choose from! Staff are very helpful too!

Company replied

Rated 5 out of 5 stars

Super Great customer service, great quality products as well and ships super fast, couldn’t be happier

Company replied

Rated 5 out of 5 stars

The products and service is always great, delivery’s are always very quick thoroughly recommend NSI xxx

Company replied

Rated 5 out of 5 stars

Great sale and product had a lot of instructions that were really useful. Such a high quality product as well <3

Company replied

Rated 5 out of 5 stars

Easy website to navigate, good products at reasonable prices thank you

Company replied

Rated 5 out of 5 stars

First time purchase. Happy with the price, post, range, people friendly website. Will definitely be back.

Company replied


Company details

  1. Beauty product supplier
  2. Beauty Products Wholesaler
  3. Beauty supply store
  4. Nail salon

Written by the company

Australia's Best Nail Supply Store for Acrylic Nails, Gel Nails, Nail Art, Nail Polish, Gel Polish, Nail Kits, Nail Brushes, Nail Tools, Accessories & Equipments! :)


Contact info

4.9

Excellent

TrustScore 5 out of 5

181 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Arrived in good time and well packaged

Arrived in good time and well packaged. Products are good and well priced

18 February 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you Chloe that is so wonderful to hear, enjoy your new gel polishes and nail supplies! We look forward to you shopping with our nail store again soon xx

Rated 5 out of 5 stars

NSI, what more could you want!

Since going back into nails after a nearly 20 year hiatus I have bought most of my stuff through NSI. They have been nothing short of amazing in every way. Through their customer service right down to their delivery. They have never let me down. I love all of their products and would recommend them to everyone!

17 February 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your amazing feedback! 💗 We’re thrilled NSI could support your return to nails. At NSI Australia we’re passionate about providing professional nail supplies, builder gel, BIAB systems, HEMA-free gels, and complete nail kits at some of the best prices in Australia. Your support and recommendation truly mean everything to our team! 💅✨

— Team NSI Australia

Rated 5 out of 5 stars

Easy website to navigate and lots of…

Easy website to navigate and lots of products to choose from. Prices are excellent. Fast delivery. I've loved using the cuticle scraper its excellent and the cuticle nail oil is a must. Its great. Certainly will purchase again.

13 February 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for your lovely feedback! 💗 We’re so happy you found the website easy to use and are loving the cuticle scraper and nourishing cuticle oil, two absolute favourites! We truly appreciate your support and can’t wait to have you shop with NSI again soon ✨

Rated 5 out of 5 stars

Great sale and product had a lot of…

Great sale and product had a lot of instructions that were really useful. Such a high quality product as well <3

6 February 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you for your order with our nail store and purchasing our Australian nail supplies and gel polishes!

Rated 5 out of 5 stars

Super Fast Delivery, Great Products

I had an excellent experience purchasing from NSI. The website was easy to navigate and the purchasing process was quick and straightforward. Delivery was impressively fast, much quicker than expected! The products arrived well packaged and exactly as described.
The products themselves are fantastic. The nail drill is lightweight, comfortable to use, and has great power and control. The LED/UV lamp cures efficiently and evenly, making the whole process quicker and more professional.
I’m extremely happy with the quality and overall experience and would definitely purchase again.

11 February 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for taking the time to leave such a detailed 5-star review ⭐️
We’re thrilled to hear you had an excellent experience from ordering through to delivery, and that everything arrived quickly and well packaged. It’s great to know you’re loving the nail drill and LED/UV lamp comfort, control, and professional results are exactly what we aim for. We truly appreciate your support and look forward to serving you again 💅✨

Rated 5 out of 5 stars

Great products

Great products, all shipped quickly. Love these guys

4 February 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you Shannon for the 5 star review and loving our nail brand and nail supplies xx

Rated 5 out of 5 stars

Amazing support and supplies

Amazing support and supplies. So supportive and so much available good quality too. As a newby to nails one stop shop with amazing supplies

9 February 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you Chloe! 💕 We LOVE hearing this, especially from nail newbies! So happy you found us as your one-stop shop and felt supported along the way 💅✨ We’re always here if you need anything!

Rated 5 out of 5 stars

I was pleasantly surprised with my…

I was pleasantly surprised with my first order from nsi - the attention to detail in the packaging was second to none - something very important sending volatile fluids in the mail! the turn around was FAST! The products have been exactly as described and I will definitely be shopping with nsi again. Great business to deal with, very happy with my purchase and happy I found this place.

18 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Aww we love hearing this, thank you so much for your amazing 5 star review! 🤍✨

We’re so happy you were pleasantly surprised with your first order from NSI! We take a lot of pride in secure, careful packaging (especially for liquid products), so your feedback means the world to us. 🙌📦

So glad your order arrived fast and everything was exactly as described, we truly appreciate your support and can’t wait to have you shop with us again! 💅💕

Rated 5 out of 5 stars

Products had great descriptions and…

Products had great descriptions and service was personalised

29 January 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Aww thank you so much for the 5 stars! ⭐⭐⭐⭐⭐

We’re so happy you loved the product descriptions and felt the personalised service 🥰💅
That’s exactly what we aim for at NSI Australia! Thanks again for your support , we can’t wait to help with your next order 🤍✨

Rated 5 out of 5 stars

Nsi is #1

Nsi has been one of my go to for supplies,
Shipping is always quick, products are affordable,
The quality of products has always been superb.

30 January 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Ahhh thank you so much!! ⭐⭐⭐⭐⭐

NSI being your #1 seriously means the world to us 🥹💅
We’re so happy you love the quick shipping, affordable prices, and the superb quality every time 🙌✨

Thanks for choosing NSI for your nail supplies, we appreciate you more than you know! 🤍

Rated 5 out of 5 stars

Fantastic range of products

Fast delivery, fantastic customer service, great variety of products

21 January 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you for Kim for the kind words of review and rating us 5 stars for fast shipping and customer service

Rated 5 out of 5 stars

Easy website to navigate

Easy website to navigate, good products at reasonable prices thank you

15 January 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you Sandra for loving our beauty website and nail supplies including acrylic and gel polish

Rated 5 out of 5 stars

The shipping was super fast and the…

The shipping was super fast and the dust extractor is so much cuter in person i love it so much. Its cute and functional. Its so much nicer than what I had

24 January 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Wonderful news about our express shipping for fast salon supplies :) thank you for the 5 star review

Rated 5 out of 5 stars

Everything was amazing

Everything was amazing, delivery was fast would buy from NSI Australia again.

24 January 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

We’re so happy to hear everything was amazing and your delivery arrived super fast 🚚💨
Thank you for choosing NSI Australia — we truly appreciate your support and can’t wait to have you shop with us again soon! 💅🇦🇺

Rated 5 out of 5 stars

Super Great customer service

Super Great customer service, great quality products as well and ships super fast, couldn’t be happier

20 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you Ri, that is super awesome to hear and we love hearing 5 star reviews and feedback from our nail beauty customers, have a great week from NSI Australia team

Rated 5 out of 5 stars

Really fast and packed beautifully and…

Really fast and packed beautifully and everything was there as ordered thanks very much

7 January 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you Fleur for the lovely review and 5 star rating on trustpilot. Its so amazing to hear your loving our nail products and fast shipping, enjoy your new gel polishes and nail art salon supplies from our nail brand!

Rated 5 out of 5 stars

Nsi is excellence

Nsi is excellence! Everything is packaged so well, so, so, so well. I was blown away by the extra care they give to ensure everything gets to you quickly, intact. Nothing leaking! I appreciate the effort they have put in, so thoroughly to ensure my products came safely and insanely quickly. As for the products, they are of course amazing and I know I will be a loyal customer given the quality and great service I have received with NSI

2 January 2026
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for the amazing feedback! We’re thrilled to hear your NSI order arrived safely as always, securely packaged, and super fast. Our team takes extra care with every parcel to make sure your nail supplies arrive intact with no leaks, ready to use straight away.

We’re so glad you’re loving the quality of our NSI products and the service you received. Providing professional-grade nail supplies with reliable shipping across Australia is something we’re really proud of.

Thanks again for choosing NSI Australia — we can’t wait to continue supporting you with trusted products, great service, and fast delivery! 💅✨

Rated 5 out of 5 stars

NSI nails are absolute professionals

NSI nails are absolute professionals. Package arrived on time and safely. NSI followed up and their communication was excellent from ordering to receiving. I will only be buying my supplies from NSI in future. Highly recommended :)

29 December 2025
Unprompted review
NSI Australia logo

Reply from NSI Australia

Thank you so much for this amazing review! We’re thrilled to hear your order arrived safely and that our team looked after you from start to finish. Your trust means a lot to us — we’re grateful to be your go-to for nail supplies. Looking forward to supporting you again soon 💜

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