Nuclear Blast GmbH Reviews 1,242

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 161 reviews, reviewers had a great experience with this company. Many customers consistently praise the company for its excellent selection of metal media and merchandise, including exclusive and limited releases, often hard to find elsewhere. People frequently highlight the easy ordering process, fair pricing, and the quality of products, with many receiving their items well-packaged and in great condition. Reviewers often report fast and efficient delivery, with orders arriving as expected and communication about tracking being clear. However, some customers also noted issues with delivery times being too long, especially for pre-orders, and some experienced problems with items arriving damaged or incomplete. There were also instances where customers received incorrect items, had difficulties with gift card codes, or found inconsistencies in product packaging.

What people talk about most

Product

Customers had ambiguous experiences with product quality and delivery, with some expressing extreme... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising fast shipping, secure... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing frustration over issues... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising the great... See more

Price

Clients share ambiguous opinions on price, with many reviewers praising the good and very reasonable pricing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

What I didn't like was that after waiting longer than necessary, not having all the references, you should have at least let me know and not have to find out after writing a message about the delay of... See more

Rated 4 out of 5 stars

A pre-order arrived damaged. After receiving great customer service from a previous order, I expected the same for this order. Unfortunately, my complaint fell on deaf ears. Just when I had given up... See more

Rated 4 out of 5 stars

T shirts are awesome and great quality,only had little problem with delivery guy where he left package on other part of city,even tho i left notice to leave it in buliding.🤟

Rated 4 out of 5 stars

Easy ordering experience, good variants available directly however I find more often with NB that the vinyl arrives with seam splits which is more of a manufacturer issue, but feedback they should def... See more


Company details

  1. Music shop

Written by the company

Nuclear Blast Records Eines der weltweit führenden deutschen Musik-Labels und Heavy Metal Online-Shop Nuclear Blast Records gehört zu den weltweit führenden Metal-Online-Shops, wenn es um die Bestellung von CDs Vinyl-Schallplatten und Blu-Ray/DVDs sowie von Zubehör und Merchandise wie Band-T-Shirts, Hoodies, Aufnäher und vielem mehr aus der Heavy-Metal-Szene geht. Im Nuclear Blast Record-Shop findest du über 15.000 Artikel von mehr als 1.000 Bands – CDs/DVDs oder Vinyle, die du in deine Musiksammlung aufnehmen kannst, Merchandise-Artikel für Konzerte und Auftritte und Dinge, die du Heavy-Metal-Fans schenken kannst. Musik Als Nummer eins unter den Heavy-Metal-Musik-Labels ist Nuclear Blast darauf spezialisiert, Artikel von Metal-Ikonen verschiedenster Genres anzubieten: Death Metal, Thrash Metal, Black Metal, Gothic, Hard Rock, Doom, Hardcore, Symphonic Metal, Power Metal, Pagan Metal und Progressive Metal. In unserem Online-Metal Shop kannst du deine Lieblingsalben als Vinyl, CDs + DVDs/Blu-Rays sowie Boxsets kaufen. Neben der umfangreichen Auswahl kannst du im Nuclear Blast Online Shop exklusive Pre-Orders mit farbigen Vinyl-Bundles sowie anderen streng limitierten Editionen deiner Lieblingsbands und All-Time-Heavy-Metal-Klassikern erwerben. Merch Wenn du auf der Suche nach einem Heavy Metal Shop bist, indem du offizielles Merchandise deiner Lieblingsbands und -künstler erwerben kannst, dann bist du bei Nuclear Blast Records an der richtigen Adresse. In unserem Metal-Shop verkaufen wir Metal-Band-Kleidung, Accessoires und offizielle Fanartikel. Von Band-T-Shirts, Jacken und Hoodies bis hin zu Aufnähern, Ansteckern und anderen sorgfältig ausgewählten Merchandise-Artikeln bietet der Nuclear Blast Online-Shop alles, was das Fan-Herz begehrt und braucht. Sobald die von dir bestellte Ware auf Lager oder freigegeben ist, wird deine Bestellung für den Versand vorbereitet und innerhalb von 3-5 Werktagen ausgeliefert. Shoppe aus einem riesigen Angebot an Heavy Metal Artikeln im NuclearBlast.de Heavy Metal Online Shop. Hole dir die neuesten und exklusivsten Heavy-Metal-Fanartikel zu einem fairen Preis für alle, die sich für T-Shirts, CDs, DVDs, Vinyl und mehr vom führenden, deutschen Heavy-Metal-Plattenlabel interessieren.


Contact info

3.9

Great

TrustScore 4 out of 5

1k reviews

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Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Improper packaging of shipments

Unfortunately, four of the 11 discs shipped had broken cases. The discs should have been shipped in a hard case. It's likely that the package was crushed during shipping because something heavy was pressed against it, crushing the disc packaging.

3 April 2026
Unprompted review
Rated 3 out of 5 stars

Items shown in stock, aren't and are not sent.

Once again, total order has not been fulfilled. Between the Nuclear Blast website and Impericon, I have ordered the same item on three separate occasions and then it not be sent as it's not in stock in spite the item related shown as in stock on the website.

It has been refunded, but the issue is I build larger orders to keep postage to the UK feasible (£11.99), so when items aren't sent the postage becomes less feasible.

When I've written to customer services, I've either not had a reply (two occasions), or the reply isn't really satisfactory.

Items arrive okay, and in a reasonable time (10 to 14 days or so), but if I see an item in stock I expect to get it, or have the opportunity to amend or cancel the order none of which have been made possible.

Once ever now and then I can understand and forgive, but this is a repeated issue with the same item.

It's very irritating.

26 March 2026
Unprompted review
Rated 4 out of 5 stars

Patches order expensive shipping cost

I ordered some patches from your shop, I liked very much some of them, but some other patches (which I don't buy) look very low quality and awful, overall I'm very pleased with my order and the shopping experience, the only downside for me is the shipping price, which is excessively expensive compared to other shops, in my case it was 50% of the cost of my order, this makes me thing twice before I placed my next order, hope you can improve this situation.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Awesome experience

Easy to navigate site, got my product bang on time and it was well packaged, without any marks or tears in the sleeve..will definately be using them again!..thanks Nuclear Blast!.

4 March 2026
Unprompted review
Rated 5 out of 5 stars

I’ve pre ordered a few things thru…

I’ve pre ordered a few things thru nuclear blast and they are an awesome company, emails to keep you posted then a tracking number once it’s sent and very well packaged and items are always in great condition! I Can’t recommend nuclear blast enough!!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Ordered a shirt and got delivered from DE to NL in 3 days.

21 February 2026
Unprompted review
Rated 3 out of 5 stars

I recently ordered three T-shirts from…

I recently ordered three T-shirts from Nuclear Blast.

Regarding the packaging, I am not fully satisfied. Two of the T-shirts were individually packed in separate plastic bags, while the third one was placed loosely inside the main parcel without any individual wrapping. I do not understand the inconsistency, and in my opinion, all items should be packed in the same careful manner.

At this stage, I have not worn the T-shirts yet, so I cannot comment on the quality or fit.

As for the delivery, there were issues with DHL. I stayed at home for two full days waiting for the courier, but no one rang the doorbell and no delivery attempt notification was left. I eventually had to collect the parcel from the post office. However, I understand that this part is related to the shipping company rather than Nuclear Blast.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

Great service as usual

The record arrived on time, great package, great record, i'm looking forward to seeing the volume 4!!! or a new Death Breath album. Thanks!!

20 February 2026
Unprompted review

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