Nuffield Health Reviews 

My two children started swimming as Ducklings and are now leaving sadly to join Rykneld swimming club. Thank you for the
The progress from Ducklings to now!

Very friendly and efficient staff, excellent food.

My confidence in the organisation was undermined by two things
1. The date of birth on the paperwork was incorrect.
2. Data sent to the consultant by my GP prior to the appointment had not been reviewed at the time of the appointment.

The entire staff, reception, Laura Mould, My Surgeon, Anaesthetist, Nurses, Physiotherapist Dave,
The food choices
Cleanliness
Care pre op

Absolutely fantastic experience at all phases. My knee is better than ever now thanks to the wonderful team and surgeon Anthony Gibbon.

From reception desk to ward experience, surgery and post op, the care and respect I received as a day surgery patient was second to none.

Thank you Nuffield for the care that you all gave me after my hip replacement.
Also thanks to pyshio department for all there help.
Thanks again.

I had a lovely lava shell and scalp massage at the Chafford Hundred site with Daisy on the 9th September.

I had recently lost my Father and I was a bit emotional in the massage, Daisy was absolutely amazing at comforting and speaking with me , I went from feeling teary and heavy to having a smile and leaving feeling very relaxed and well looked after. Daisy was an absolute star and her massage technique was very relaxing.

I had HOLEP prostate surgery at the Nuffield Brighton. My surgery went extremely well and I would like to say a big thank to all the staff for looking after me so well. The hospital was extremely clean, the staff were all very attentive and caring and the food was also very good. A special thank you to my consultant Mr Symes for his professionalism and caring approach to achieving a positive surgical outcome for me. Would highly recommend.

I am due to have total knee replacement on 28th of September 2026 and can say from my previous experiences of most hospitals that the Nuffield at Chester have totally put me at ease with proceeding to have this procedure done even tho this procedure will be done on the NHS the service ,care and dedication this hospital provides is outstanding from start to finish , absolutely first class . Thank you
Phil ward

My experience at the Nuffield was wonderful, the staff including theatre/ Porters, physio was very kind & helpful
Thank you to all

Nuffield Norwich is a life changing opportunity that is definitely helpjng my mental and physical health and am working towards not having a knee operation and hopefully avoiding Dementia and Alzheimer’s that is prevalent in my family through regular swimming; group training ; weight training and access to amazing group Leader Adam who is a highly informed amazing athletic trainer and runs the Joint Pain Management 12 week course through lived experience ~ am so glad to have been accepted on this course.

The facilities are amazing - including stunning new steam room; sauna; large jacuzzi and resting areas alongside over 100 classes per week run by highly skilled and professional athletes and extremely well qualified trainers.
The Joint Pain Management Programme is easy to apply for via email and is funded by Nuffield. It is lead through cutting edge science based Research;& Development and is very inclusive - there is lift access and have met people from all walks of life including a phenomenal blind swimmer - inclusivity; health; well-being and safety are at the 💜 of the multi model approach and teams; enhancing every member’s well-being through personally tailored fun and engaging exercise programmes.

From the very beginning of my journey with Nuffield have received clear communication guidance and treated with kindness; care ; humour and expert recommendations. The team have gone above and beyond to make my experience at Nuffield knowledgable and client focused. Am slowly becoming more focused and optimistic about my physical and mental health journey as have lived with long term CPTSD and fibromyalgia and have been stuck at time in isolation due to leaving home at an early age. The group activities really help with motivation and get me swimming - restorative walking and yoga.

From the very start the teams have greeted me with enthusiasm and are very welcoming; inclusive and multi talented. All team members and staff require the same appreciation back. On arrival Becca welcomed me into Nuffield soo warmly - arrived crying and then met Lesley who is part of the dedicated Cleaning Team - she is awesome and so funny and lifts me up every time I see her. Florence; Dan Amelia Aaron (forgot some names) all the managers and employees are helpful - apologies if forgotten names - my memory ebbs and flows as you all know ha ha 🙃🙂🤣. Thank you available for always being available yak ; for listening and sign post and addressing issues fairly - the Manager - Nick has helped to address Parking issues which do need to be bit more clearly sign posted for all for knee members on arrival - the only issue I have encountered and which has been addressed with recommendations thanks to Amelia; Becca; Jane and Florence - must remember to put in Licence Number on arrival - we all have up to 2 hours to do this and if stay for 4 hours or me need to give amazing reception team Licence Plate Number and this will be updated hoorah 😃 !

I love a good yak as everyone knows !! Thank you for your patience and ears

There are also a very dedicated Life Guard Team who are highly skilled and fully trained as well as being professional athletes. Kyle intervened in a challenging situations incredibly calmly and professionally - everyone is very personable and approachable and of course at times human - we all need to temper this on bad hair days. Lesley who keeps the Centre amazingly clean is a wonderful caring woman as is every one who works at Nuffield - apologies can’t remember everyone’s name ! The pool facilities are wonderful carefully monitored and safe guarded -as are the classes - I especially love restorative yoga swimming and the steam room and can’t wait to start kettle bell classes with Drey - all the teachers have many skills and techniques to offer - am always open to learning and being reminded of things through others - encountering different approaches as with Grace who teaches yoga beautifully. The classes are well attended and can’t await to try more as get stronger am limited at present due to mobility and pain management.

Thank you for all you commeraderie and support laughter and tears 😭 from me am gettin there very much thanks to all Nuffield Team Members and its diverse inclusive community xo

I had a Total knee replacement at Nuffield Leicester on 1st September and cannot praise the Team enough for the way they made this experience comfortable and reduced the levels of anxiety to a very manageable experience.
The whole team worked together to make it clear, simple and effective with Dr Robert Smith doing an excellent job of keeping me calm and informed whilst performing an excellent job at surgery.
The whole team were great but if I could single out just one person on the medical team without lessening the value of others it would be Jane on the night shift team who showed great empathy and patience at the crucial time post op.
Would highly recommend Nuffield Leicester

My local optometrist recommended my consultant, saying that is whom she will choose is she ever needs cataract surgery. I trusted her judgment. I’m so glad I did because my first eye surgery went very smoothly. The second likewise except for a very rare hiccup post surgery . But the care, attention, and great experience of my surgeon were such that sh made it possible for me to see her on each of the following two days! That which could have been a troublesome ongoing issue was resolved in record time- and I cannot overstate my gratitude and admiration for her empathy, compassion, kindness, understanding and expertise! She’s probably one in a million, but fortunately she is at my local Nuffield!

Excellent from initial consultation to surgery for 1st MTP joint fusion. Very knowledgeable consultant and excellent team at Nuffield Health. After many months of very limited mobility due to arthritis I decided to opt for Nuffield Heath as NHS waiting list in my area is over 2 years. Looking forward now to getting back to work and living a normal life.

I had a knee replacement and can not express enough of the care I received, before my operation, my stay and care I received and my aftercare. I was struggling with my pain relief and I was able to speak to the pharmacy direct and discuss my treatment. I had a follow up appointment with my surgeon who let me guide him to whether I needed any more aftercare. My whole experience was amazing. The staff on all levels couldn't do enough for me and nothing was to much trouble. Thank you Nuffield hospital.

In my initial review, I noted: “Some companies make mistakes. Nuffield Health appears to have perfected the art of doubling down on them.”

Nuffield is offering a textbook demonstration.

Ben, responding to a statutory Subject Access Request is a legal obligation under the Data Protection Act, not an optional customer service gesture. Stonewalling a formal request past its deadline is unlawful.

There is no evidence anywhere to suggest this matter has been "carefully considered". An organisation confident in the accuracy of its records, and in the integrity of how those records were created, has no reason to withhold the material behind them. Hiding behind weak PR lines ("nothing further to add") merely confirms what was already obvious.

Mr Andy Jones and the wonderful teams at The Vale & Cardiff Bay made both of my TKR operations very positive experiences.
Their care and kindness before, during and after my operations have been amazing and made a difficult time so much easier for me.
Keshika, my physiotherapist has been wonderfully patient, encouraging and supportive throughout my recovery.
I’m truly grateful to all the staff. Ops on 25th May & 30th July.

So helpful when we had a problem. Can’t fault the staff for excellent service including Prof Patel and his team. Thank you.

Thank you for inviting me to give feedback in regard to my recent stay in your Cambridge hospital.

My care throughout was exemplary.

Mr Jai Chitnavis is a very personable gentleman and put myself and my husband at ease. He most obviously cares for his patients and wanted me to have the best outcome possible.

My care just prior to my operation by the nurses and anaesthetist was 10/10 putting my mind at rest during a very anxious time.

Aftercare was also wonderful. My pain was taken care of and someone was only a bell call away should I need help.

I feel blessed to have been fortunate enough to be referred to Nuffield health and am now concentrating on my recovery.

Thanks to all

Shahn Ellis

TKR on 05/09/2026