Nuffield Health Reviews 

I am currently having a course of one-to-one physical therapy sessions with Tom Poynder at Nuffield Yeovil. Tom is kind, caring, patient and very professional in our sessions, he explains the exercises very well and always makes me feel comfortable throughout. I can definitely see an improvement in my health and well-being. I highly recommend Tom.

I was a member of Nuffield Health Stockley Park for two years, mainly due to its convenient location. Unfortunately, my experience was disappointing, from the frequently broken steam room and occasional sauna and pool closures to the appalling customer service. Calls go unanswered, and emails are routinely ignored.
In May 2026, I contacted the gym to request a membership freeze due to health issues, and this was agreed. However, nothing was done until August, when the membership was frozen for just one month. Despite repeatedly calling and emailing, I received no clarification about my membership end date. My direct debit stopped in September, and I believed my contract had ended.
Only after the one payment stopped did the team suddenly start responding, demanding payment and referred the matter to the recovery team, while my original concerns remained unanswered. This is particularly disappointing given that I had paid consistently for over two years. Instead of honouring the agreement and addressing my concerns, the team prioritised payment recovery over customer service. After two years of loyalty, I expected far better communication, professionalism, and support from Nuffield Health. Avoid Stockley park Nuffield Gym, that’s my advise.

This was my second operation at Nuffield and cannot fault either. The staff were very considerate and helpful throughout. Everything was explained as it happened and I was completely happy throughout the two procedures.The hospital was clean and bright. I would highly recommend the hospital and staff for treatment.

My first experience of Nuffield. From initial discussion with consultant to the final helping me into the car on leaving, I couldn't really fault the care, support and the level of dignity that was provided. Many thanks, Nuffield Newcastle!

Fantastic staff. Extremely kind and helpful especially Jackie Mc who went above and beyond assisting us. I would defiantly recommend Nuffield Health Enfield. Thanks to all the team 😊

I would like to express my sincere gratitude and appreciation to, Dr James Rudd( My sincere thanks to the surgeon for performing my surgery so professionally and with such great care. I truly appreciate your skill, dedication, and excellent work.), and to the beautifull staff Nabeeha Altaf, Collin, Tari Bomor ,Claudia and Maria for the excellent care, kindness, and professionalism they demonstrated during my time at Nuffield Health Highgate Hospital.
They were all professional, caring, supportive, and attentive, carrying out their duties to a very high standard. Their dedication, patience, and kindness made a real difference and helped me feel comfortable and well cared for.
It is reassuring to meet staff who genuinely care about their patients and take pride in their work. I truly appreciate all their efforts and the compassion they showed throughout my care.
Thank you all for your outstanding service and for making my experience at the hospital a positive one. You are a credit to the hospital, and your hard work and dedication deserve to be recognised.
A heartfelt thank you to Dr Rudd ,Nabeeha Altaf, Collins, Tari Bomor, Claudia and Maria for everything you have done

The Nuffield Gyms I've been to are middle to upper middle tier gyms. They are trying to up the decoration in my most used gym. Good coffee and a nice area for a chat with friends. The staff I come in contact with are great. If you need connectivity the recent changes to the wifi are a disaster. Unable to connect and consistently dropping. The gym I go to doesn't even get phone connection. So no good for those who work remotely and need to receive urgent emails or take a call or two. Therefore if connectivity is not fixed I and several others I spoke with need to leave to find a gym that better fits our lifestyle

On a 12 week joint pain course, helped SO much all staff very friendly 100%

Tracy’s aqua and LBT classes are the best and she’s an exceptional instructor!

I have been attending Tracy’s classes for a few month now at Nuffield Health Reading. she is always so welcoming and energetic. I have seen my fitness levels improve, which has been my main aim. Tracy helps it feel fun as well.

Lovely centre- I have attended a few of Tracy’s LBT classes which were extremely interactive and fun. She’s friendly, very knowledgeable and approachable. Would definitely recommend! ☺️

I attend the Nuffield health gym in Chingford, London.
I wanted to say a big thank you! I joined Nuffield Health Joint pain program with my ankle pain. I felt isolated and lonely after an injury. This program has made a huge difference to my physical and mental health. It is so great that Nuffield health has this program available to people in need. The facilities are the best I have seen, the staff members are friendly and welcoming. Most importantly our rehabilitation specialist Debi has been absolutely wonderful. She is very patient and knowledgable. I received the booklet that was very useful through the course. I loved the fact that it covered so many different subjects. The course is well structured, because it gives you knowledge and awareness of different things in your life. The exercise sessions are the right pace and difficulty as everyone has their own circumstances they are trying to adapt to. I really liked the group sessions, It gave me a sense of belonging and I learned a lot from people. I built a knowledge about various exercises and healthy lifestyle. I feel this program gave me a wholesome understanding of overall health for now and into the future. I know I am confident to carry on with my fitness/health journey. Thank you very much everyone! :) Neringa

Great class with Nancy! We are very lucky to have such amazing instructors at West Byfleet !

Previously had surgery at the Holly Hospital. Wasn’t happy with the result. Had a revision and still wasn’t happy. Had steroid injections to try and improve the result and get it’s a few years later and still deeply unhappy with the result. Had another consultation with the surgeon who basically told me not to worry and move on, which wasn’t great. Contacted The Holly Hospital again a few times recently and yet they just ignore me. Paid thousands of pounds for my treatment and came out deeply unhappy with the finished result, subsequent revisions and cold advice. This has all left me feeling worse than before I had the surgery. Seriously disgusting.

Everything from admission to discharge what a great team many thanks especially to Dr Keenan

Recently had full knee replacement at the Chichester Nuffield. The care and support i had from the whole team was incredible. They all did an amazing job. Determined to follow the advice, I’m now home with exercises which are very hard work but feel everyday a little bit better.

Nufiels Health Club Wandsworth is a great club with fantastic staff. I love it!

Nice club with a spacious gym, lovely mirrored studios, and a pool area. The classes time table is amazing. The Reformer Pilates studio is brand new and looks fantastic! The staff are always exceptionally kind, friendly, and welcoming, making every visit a real pleasure. I highly recommend Nuffield Health Wandsworth Southside!

My first operation in 80 years and I couldn’t have gone to a better place. Would recommend to anyone, everyone was kind and professional especially Mr Stitson my surgeon. Many thanks, J Lansley

I have been experiencing the service at Nuffield Newcastle and have been very satisfied with the warm hospitality and find their staff both in person and on telephone communications are truly excellent and show great empathy to their patients. I have to specifically praise Professor Deehan, his PA Kayleigh and then all of the staff I’ve spoken to on this journey. Starting with Gregor and David in X Ray, the entertaining and friendly duo in Pre Assessment from Young Holly and Melissa whom I met yesterday and Kate who carried out the most thorough and professional health assessment I’ve experienced and special mention to Emily Greenway who was excellent and reassuring on the phone and even better delivering my needle phobia with her nursing skills. Thanks to you all as you make a nervous patient feel both welcome and reassured and you’re all a total credit to your professions and an asset to the Nuffield Team. You make visiting hospital less daunting and more enjoyable if that’s at all possible!