Numberpeople.co.uk Reviews 

1,680
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Excellent value for great quality VOIP calls and answer phone service with a local UK number which can be used from anywhere in the world via the Softphone mobile app. Both the web browser admin app a... See more

Company replied

Rated 1 out of 5 stars

AVOID! Luckily I was in trial stage. My 0203 number they provided wasn't working. I emailed in, they asked for some details which I wasn't sure about and asked them to call me instead, to receive... See more

Company replied

Rated 5 out of 5 stars

Customer care, ease of use of the website, help when you need it and a reliable service. We have been using them for almost 2 years now and have had no problems at all.

Company replied

Rated 5 out of 5 stars

So in all the places ive purchased from these guys have been so consistent Knowledge are next level List of products are endless and nothing is to much even while I was on night shift on br... See more

Company replied

Company details

  1. Phone and internet services

Written by the company

With a choice of thousands of FREE virtual phone numbers for every UK STD code, FREE 0800 freephone, FREE 0843 and FREE 033 phone numbers, Number People are one of the best and lowest cost virtual phone number providers in the UK. Quickly get a telephone number up and running with instant online activation, NO upfront costs, NO monthly charges, NO contract, NO card details needed, FREE trial credit and LOW call forwarding rates.


Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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3.9

All reviews

(1,680)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Retain landline after switch to full fibre

Required a way to retain landline at a reasonable price following switching our copper broadband to full fibre. NumberPeople came up well in reviews and had a number of different call packages available to suit varying needs. I found the whole process easy and was kept informed throughout. I've also been contacted after the switch to check everything was OK which was a nice touch.

4 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

James, thank you for taking the time to share your wonderful 5-star review!

- Number People Customer Care

Rated 5 out of 5 stars

You have a Top Man ( Brad ) working for…

You have a Top Man ( Brad ) working for you.
Nothing is too much trouble for him. The user interface is easy to use,and very efficiently .
Top service and backup support.

14 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Colin, thank you so much for the amazing review!

- Number People Customer Care

Rated 5 out of 5 stars

Good service smooth and easy

Good service smooth and easy, the don't bombard you with emails just one when you need to top up :)

13 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Alex, thank you so much for the wonderful 5-star review!

- Number People Customer Care

Rated 5 out of 5 stars

Just ported my VOIP - amazing service from numberpeople team

I just ported my VOIP number from sipgate to numberpeople. The experience was exceptional. Communication during the process was clear and frequent and I was helpfully directed through the various porting hoops.
Porting done, reconfigured my VOIP phone and all working.
Massive thanks to Brad and the support team for their excellent work.

14 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Mike, thank you so much! It's fantastic to receive this amazing feedback!

- Number People Customer Care

Rated 5 out of 5 stars

An exceptional service, 100% better than BT!

An exceptional service. Having used other similar services I can honestly say that this is the easiest to set up - and by far the cheapest option if you need a UK virtual number. Customer service have been so helpful prior to setup and having transferred from BT I am saving a fortune. Well played NumberPeople :-)

13 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Thank you so much, Paul for this amazing 5-star review!

- Number People Customer Care

Rated 5 out of 5 stars

Quick, hassle free and good value way of keeping a landline number when switching to VOIP

We were looking for a good value way to keep our landline number for incoming calls only following switching our broadband service to full fibre and moving away from the old copper line. The NumberPeople offered just what we needed - VOIP for only £1 per month. They were supportive throughout the process and responded to any questions efficiently, usually the same day and often within an hour of raising the query. The transfer happened seamlessly and we were up and running on the transfer day. The whole process from registering to transfer was less than a week. Overall very pleased with the service.

5 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Kate, thank you so much for this wonderful review - we really appreciate the amazing feedback.

Let us know if you need anything else.

- Number People Customer Care

Rated 5 out of 5 stars

Set up a number to help manage affairs…

Set up a number to help manage affairs in the UK, easy to set up, love the add's ons and works really well

13 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Paul, thank you so much for sharing this fantastic 5-star review!

- Number People Customer Care

Rated 4 out of 5 stars

Excellent Except Hidden Extra Cost

Took a broadband only package from Virgin and found the Number People would let me retain my landline number. Set up easy, transfer in faultless. Would be 5* but they lie re the £1 per month pricing as there is a minimum charge of £5 per 90 days that I only discovered after sign up.

4 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Michael, thank you so much for taking the time to leave us this fantastic review!

- Number People Customer Care

Rated 4 out of 5 stars

So far so good

So far so good.
Easy set up
Reasonable prices

12 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Thank you so much, Rachel!

Let us know if you need anything else.

- Number People Customer Care

Rated 5 out of 5 stars

After understanding the terms I have no…

After understanding the terms I have no problem using Number people. I had an enquiry so used the site to ask my answer. I got a reply in 2 mins very expedient! I tested my 0800 number forwarding to my mobile and bobs your uncle it is all operational. Exciting!!!

Carl

11 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Carl, thank you so much for this amazing 5-star review! We really appreciate the fantastic feedback.

If you need anything else please let me know.

- Number People Customer Care

Rated 5 out of 5 stars

An exceptional service

An exceptional service. Having used other similar services I can honestly say that this is the easiest to set up - and by far the cheapest option if you need a UK number. I would especially thank the customer service team (Kyle in particular) who were super patient and helpful in assisting me with some set up issues.

22 February 2023
Unprompted review
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Reply from Numberpeople.co.uk

Cat, Wow! Thank you so much for this wonderful 5-star review, we really appreciate the amazing feedback!

- Number People Customer Care

Rated 4 out of 5 stars

As a new business

As a new business, i have found number people really useful and easy to use.

10 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Adedeji, thank you so much for this great 4-star review! Its great to hear that we were able to help your new business.

Let us know if you need anything else.

- Number People Customer Care

Rated 5 out of 5 stars

Very clear instructions and set up

It was very easy to set up and clear instructions, pricing. I am happy I found them.

8 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Thank you so much - we are thrilled that you found us!

- Number People Customer Care

Rated 5 out of 5 stars

Exactly what I needed for my business

Exactly what I needed for my business. Easy process I was up and running in minutes. Thank you

7 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Leeanne, thank you so much for sharing this wonderful 5-star review!

- Number People Customer Care

Rated 5 out of 5 stars

Perfect for my business

I have just completed my trial with Numberpeople and it was all I expected.
I think it's one of the best virtual phone number companies. There is no monthly fee, you can decide how much you top up and that's all you need to pay. A lot of add-ons are possible, mailboxes and you can have as many numbers as you. Perfect choice for my business

6 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Alex, thank you so much for sharing this wonderful 5-star review it's great to hear that our service is perfect for your business.

If you need anything else, just let us know.

- Number People Customer Care

Rated 5 out of 5 stars

Great service

Great service. Easy to use and great customer service.

6 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Kate, thank you so much for this fantastic 5-star review

- Number People Customer Care

Rated 5 out of 5 stars

Great Customer Service with Number people…

Have been a customer with Number people for my business for over a year and have enjoyed the great customer service and not destruction of service even when running behind on credit.
That is great service, bringing customers first before profit.

6 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Thank you so much for taking the time to leave us this wonderful review! Its great to hear that our service has hit the mark for you!

- Number People Customer Care

Rated 5 out of 5 stars

A Great VOIP Solution - My Experience with Numberpeople.co.uk

I recently used Numberpeople.co.uk and was thoroughly impressed with their platform for VOIP numbers. The website is easy to navigate and the customer service was exceptional. The process of selecting and setting up my number was simple and fast. I highly recommend Numberpeople.co.uk to anyone in need of a reliable VOIP solution.

3 April 2023
Unprompted review
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Reply from Numberpeople.co.uk

Ajay, thank you so much for taking the time to leave us this fantastic 5-star review - we really appreciate the fantastic feedback.

- Number People Customer Care

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