Nushades Reviews 

63
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 45 reviews, reviewers overwhelmingly had a great experience with this company, warmly praising the exceptional customer service, highly efficient communication, and remarkably quick turnaround times on all orders. Customers frequently highlight how incredibly helpful and friendly the staff is when identifying correct replacement options and successfully restoring worn sunglasses back to a pristine, like-new condition. Some people also felt that getting original replacement lenses installed was a brilliant and very practical way to save money compared to purchasing entirely new glasses. Consumers consistently appreciate the clear communication, transparent pricing, and outstanding overall reliability provided throughout the entire repair and fast delivery journey.

What people talk about most

Product

People report positive experiences with product, noting that replacement lenses are genuine and restore... See more

Service

Users describe positive interactions with service, highlighting a quick, efficient, and helpful experience... See more

Delivery service

Clients share positive opinions on delivery service, noting that orders arrive much faster than expected.... See more

Customer service

Customers consistently note positive experiences with customer service, praising the fast, efficient, and... See more

Price

Customers had positive experiences with price, consistently finding the services and replacements to be very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What a fantastic company! Absolutely amazing customer service and great prices too! Cannot thank Bradley & Steven enough for all the help they have given us! You are both a credit to the company! Pur... See more

Rated 5 out of 5 stars

Coating on my sunglasses pealed off while cleaning them. Emailed and spoke to both Bradley & Steven who ordered new lenses. Quite turnaround. Lenses were replaced and posted yesterday & glasses arrive... See more

Rated 5 out of 5 stars

I contacted Nushades unsure if I could get replacement lenses for my Ray-Ban sunglasses. I got an extremely prompt reply from Bradley who could not have been any more helpful. He asked me for deta... See more

Rated 5 out of 5 stars

My son broke the arm off his new RayBan sunglasses and needed them repairing urgently as he was heading off on holiday in a matter of days. I contact Nushades and dealt with Bradley who was exceptiona... See more


Company details

  1. Sunglasses shop

Written by the company

NuShades offer an extensive range of sunglasses models at very competitive prices for one of the most recognised eyewear brands in the world, Ray-Ban. All of the sunglasses displayed on our website are stocked at our warehouse allowing us to ship your order immediately. We can also order direct from the manufacturer any specific model or size not stocked on our website.


Contact info

4.9

Excellent

TrustScore 5 out of 5

63 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(63)

43 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great communication and repair

I cracked a lens in a pair of raybans I had only recently purchased. The communication from Nushades was brilliant from start to finish and my newly fixed sunglasses were returned to me within 48hrs of sending them. I’d 100% use this company again.

28 January 2026
Unprompted review
Rated 5 out of 5 stars

Nushades, live up to the hype

Ordered some new Rayban from Nushades as they had the ones I wanted in stock already. Some others state a long lead time as they don’t stock them.

Delivered as promised, less expensive than others and they’d had a pre delivery check done on them.

Can’t fault them.

8 September 2025
Unprompted review
Rated 5 out of 5 stars

I had broken my Ray Bans

I had broken my Ray Bans so sent them to Nushades. I was surprised when I had a reply telling me they were fakes, I had been duped. Their response was to try to repair as I had asked. They did a wonderful job, nobody would ever know they had been repaired the whole process only took just over a week, I had told them of the urgency as I was going abroad for a holiday.
I Cannot thank them enough as they also gave me a full refund as the parts they quoted me for were not needed.
I would recommend this company to anybody with a glasses problem.
Andrew Akers

23 August 2025
Unprompted review
Rated 5 out of 5 stars

I sent me Ray Bans to Nushades to have…

I sent me Ray Bans to Nushades to have new lenses fitted as they had delaminated. I have had and used them for sometime now.
Bradley took control of my case and kept me informed of the process constantly. They have arrived and I am sure they look better than before. Price was super great too.
Excellent service and I am sure Bradley’s commitment to service has really helped in achieving this 5 star review.
Thank you ⭐️💫

16 August 2025
Unprompted review
Rated 5 out of 5 stars

Cracked a lens in a pair of Ray-Ban…

Cracked a lens in a pair of Ray-Ban sunglasses, messaged the company, amazing correspondence with them from start to finish. Returned back to me extremely quickly. Absolutely fantastic service will definitely recommend them.
Thank you.

19 May 2025
Unprompted review
Rated 5 out of 5 stars

Great price, communication and customer care

My wife liked some sunglasses but were a rediculous price in the shop. They were way cheaper here. But even though I thought I'd got the exact same ones, they were too big and I had to return. I ordered different (very similar ones) but was going on holiday and didn't wan them leaving on the doorstep for a week. The order was refunded, new glasses ordered and shipment delayed until we were home. Nushades couldn't have been more helpful, Bradley really had a good sense of customer care with good communication, which is so rare with so many cumpanies these days. Could not fault, definately recommend. Thanks again

8 May 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Really great service from start to start to end. Great communication and felt like personalised service. I emailed a number of questions regarding replacement lenses, I recieved same day reply email with each question was clearly answered. I chose my lenses, sent my old glasses off and very quickly I got my glasses back looking very smart. Packaging was perfect and I had sent my glasses in orginal case which was slighly torn so lovley surprise I got free replacement case. Defintely will upgrade more of my sunglasses and buy more. Great speedy smooth transaction

24 February 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look