I have purchased from nutrients direct direct several times. Each time the goods have been dispatched promptly and delivered quickly. The products all seem as described and packaged well. The web... See more
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See what reviewers are saying
Great products, great prices, consistent and reliable quality and great customer service. Just a shame I cant buy any more product from you. :(
Don't like SALES when preferred Flavors or package size says out of Stock. So you're not really having a Sale just dumping the old stock from the shelves?! Not good enough. Loyalty program ain't worth... See more
I have enjoyed the service provided by nutrients direct. I am very sad that they will no longer be in business. An excellent company, very prompt in delivery of products.
Company details
Information provided by various external sources
Welcome to Nutrients Direct, one of Australia’s biggest online sports nutrition companies. With hundreds of different sports nutrition products ranging from single powders to formulations and fitness accessories, you’re sure to find the best range of products to meet your needs at Nutrients Direct.
Contact info
P.O Box 185, 3189, Moorabbin
- 0457968913
- info@nutrientsdirect.com.au
- nutrientsdirect.com.au
4.7
Excellent
364 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Quality product
Quality product, easy ordering system, prompt delivery and great to communicate with.
11 May 2017
Unprompted review
Reliable Company with Good Quality Products
I have found the prices very reasonable and the service excellent!
9 May 2017
Unprompted review
Whey Protein Concentrate
WPC - great product, great taste, awesome price. It comes in 5kg bags also which is very convenient. Other companies have 1kg bags which don't even last me a week and is such a pain. Quick delivery and I can leave instructions that I don't have to be there to receive it when it is delivered. Nothing to fault with this company. I recommend it to everyone.
9 May 2017
Unprompted review
Easy ordering. Suggest to streamline checkout process
Had no major issues.
Was just a bit fiddly on checkout. I thought that I had completed the order once I had selected and signed in and processed payment with Paypal. However, there is another step after it returns you to the website. I would suggest to streamline this.
4 May 2017
Unprompted review
Reply from Nutrients Direct
Hi LR,
Thanks so much for your order and the helpful feedback. We certainly will review the process as you recommended. In fact we have already asked the developers to do that after receiving similar feedback this week from another customer about the exact same issue. Hopefully they can find a way to remove that last step for us so it's easier for everyone.
Many thanks and regards. ND.
Great communication throughout and …
Great communication throughout and prompt delivery. Totally satisfied with product.
3 May 2017
Unprompted review
Easy to order and came within the …
Easy to order and came within the promised time frame.
28 April 2017
Unprompted review
Product was just what I wanted and …
Product was just what I wanted and arrived promptly.
24 April 2017
Unprompted review
good services
23 April 2017
Unprompted review
Best Taste
Honestly, i can say that Nutrients Direct WPI Protein is the best tasting protein I have ever tasted.
17 April 2017
Unprompted review
Fantastic
Fantastic, tasty products. I use protein powders due to low weight and low protein. It has aided my health greatly. Products are affordable and delivery very fast. Great range of products for everyone. I've compared prices, and Nutrients Direct cannot be beat. Highly recommend.
17 April 2017
Unprompted review
I am using a product from Nutrients …
I am using a product from Nutrients Direct only for a short time and have already a decent result.
13 April 2017
Unprompted review
Your prices are very low but your …
Your prices are very low but your postage is very high compared to your competitors. Low prices may attract people to the site but the high postage comes across as trickery. You feel a little deceived. Service is good though. Website is very easy to use and navigate.
13 April 2017
Unprompted review
Reply from Nutrients Direct
Hi Hamish,
Thank you very much for taking the time to review our service and for your honest feedback. It's much appreciated. Postage usually costs us more than we charge our customers so it makes it hard to stay in business if your product margins are small and you make a loss on shipping. Some of our major competitors who have been around for a bit longer than us have grown to the point where they have distribution centres in all major states resulting in all deliveries being local and costing less etc.
As for the feeling of deception, we can only say that we've always been $12 since launch. We've always had that clearly on our homepage and Delivery information link and FAQs. But if you didn't see any of that and only saw $12 for shipping when you got to the checkout, then we understand that it could feel that way. No deception intended.
Having said all of that, we are looking at dropping our shipping fees very soon so keep your eyes out for that on your next order.
Thanks again. Kind regards. ND.
trustworthy ,reliable
trustworthy ,reliable , prompt ,great value ,recommend to all.
12 April 2017
Unprompted review
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