Nutrients Direct Reviews 

364
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have purchased from nutrients direct direct several times. Each time the goods have been dispatched promptly and delivered quickly. The products all seem as described and packaged well. The web... See more

Rated 5 out of 5 stars

Great products, great prices, consistent and reliable quality and great customer service. Just a shame I cant buy any more product from you. :(

Rated 4 out of 5 stars

Don't like SALES when preferred Flavors or package size says out of Stock. So you're not really having a Sale just dumping the old stock from the shelves?! Not good enough. Loyalty program ain't worth... See more

Rated 5 out of 5 stars

I have enjoyed the service provided by nutrients direct. I am very sad that they will no longer be in business. An excellent company, very prompt in delivery of products.

Company details

  1. Fitness and nutrition
  2. also in
  3. Food products supplier

Information provided by various external sources

Welcome to Nutrients Direct, one of Australia’s biggest online sports nutrition companies. With hundreds of different sports nutrition products ranging from single powders to formulations and fitness accessories, you’re sure to find the best range of products to meet your needs at Nutrients Direct.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

364 reviews

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4.7

All reviews

(364)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

There grate

Very good and safe product at very good value have used a few times with excellent service well done .

22 January 2017
Unprompted review
Rated 5 out of 5 stars

Awesome!

- Awesome taste (I've had choc homeycomb and vanilla)
- Extremely quick delivery
- Very reasonably priced
- All round thumbs up 👍🏼 Would definatly recommend

19 January 2017
Unprompted review
Rated 3 out of 5 stars

Instructions for dose

Great and speedy delivery
Instructions for the dose: 5 mgs twice daily.
Instructions stated a heaped scoop which would have been more like 20 mgs

19 January 2017
Unprompted review
Rated 4 out of 5 stars

Fast delivery

Delivery took exactly one week which is very good.
Would of given a 5 star if the packages were to come much cleaner as there was a fair bit of dust and protein around it.
On the bright side it taste great!

12 January 2017
Unprompted review
Nutrients Direct logo

Reply from Nutrients Direct

Hi Anon,

Thanks for the great review. Thanks for the feedback about the powder too. We always try to give them a good wipe as we pack them but a little bit of powder can make a big mess and if sales are booming our priority is to get them out on time and occasionally this means the pouches don't get the proper wipe down they need. We'll endeavour to get better at that for you. So glad to hear you liked everything else.

Regards. ND.

Rated 5 out of 5 stars

Excellent Service and great value for money

Found this company whilst searching for products online. Was surprised by their low prices !!! This company is proof that you can get great quality and brilliant service without paying top dollar. Well done ND. Pls keep up the good work

12 January 2017
Unprompted review
Rated 3 out of 5 stars

Good product, but ordinary courier service

I've not got a complaint about the product quality, but rather the delivering couriers "Couriers Please".

The courier left a card "attempted delivery", whilst there were people in the residence (me included) ready to receive the package.

The courier did not ring the external buzzer, which we would have heard, somehow got let into the secure part of the building and apparently knocked before leaving the card at our door. He can't have knocked very loudly, or for long. Had to call twice to complain and they told me the driver couldn't work out how to use the external buzzer. All you have to do is type in our unit number (7) and voila - it rings!

This fiasco meant i had to go and collect the product from another location.

Would have been better simply using australia post, though from memory, i did not have an option to select delivery method.

11 January 2017
Unprompted review
Nutrients Direct logo

Reply from Nutrients Direct

Hi Mark,

Thanks for the detailed review. We are glad you were happy with the product. Sorry to hear you were let down at the delivery side of things. It can be hard to dissociate the delivery experience from the shopping experience and understandably too because we we contract to deliver for us is a reflection on us. We've chosen 2 of the best and most reliable, cost-effective couriers we could. Whilst they have a very high rate of perfect service, occasionally they get it wrong due to numerous factors like high staff turnover and the incredible pressure they're under etc. We've not found a perfect courier yet and we've had just as many complaints about Australia Post over the years. Our system decides which courier to use based on parcel size, location and price. If you have any more issues with a Couriers Please delivery, then please let us know so we can follow it up for you. In the meantime we'll pass on your review to CP customer service with a big smack for letting us both down on this occasion. We'll recommend advanced buzzer usage training for their drivers too. ;-)

Kind regards. ND.

Rated 5 out of 5 stars

Excellent service

Got the lean muscle stack, which was delivered quickly. The products have good taste and don't leave a chalky after taste. Will order again as the good deplete :)

11 January 2017
Unprompted review

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