Nuvé Reviews 

700
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 491 reviews, reviewers overwhelmingly had a great experience with this company. Customers truly love the foot care device, noting it removes stubborn rough skin effortlessly and leaves heels feeling remarkably soft and smooth. People find the gadget very simple to use, and many are thrilled to finally achieve salon-quality results right at home without any pain. However, some customers also noted that shipping took significantly longer than expected and packages sometimes experienced annoying delays with couriers. A few people mentioned that the items were unexpectedly shipped from abroad or that the devices unfortunately stopped working after a short period.

What people talk about most

Product

Customers had positive experiences with product, noting that it effortlessly removes hard skin and calluses,... See more

Quality

Reviewers express immense satisfaction regarding quality, highlighting how effectively the device removes... See more

User experience

Consumers find user experience to be positive, highlighting how effortless and simple the device is to... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers praising extremely quick shipping... See more

Order

People report ambiguous experiences with order processes, noting that while placing items on the website was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Amazing! I would have never believed that this would have been so effective. My husband has always suffered with hard skin issues, despite using pumice stones, various electrical devices, foot peels e... See more

Company replied

Rated 5 out of 5 stars

As a person who suffers from callouses on the bottom of my feet, especially on the big toes which causes me a lot of pain and discomfort, and after having to see a podiatrist once a month for callous... See more

Company replied

Rated 5 out of 5 stars

Ive always had some rough skin on my feet and being a type 2 diabetic with little mobility due to awaiting knee construction ive always had to rely on my partner to use a cheese grater(as we call it)... See more

Company replied

Rated 5 out of 5 stars

I have just this minute used my Nuve for the first time ,and my goodness I am shocked at the dust coming away from my ,(what I thought were) soft heels😲🦶🦶👈 I regularly use a battery operate... See more

Company replied


Company details

  1. Foot Care
  2. Beauty supply store
  3. Cosmetics shop

Written by the company

Nuvé is on a mission to help women feel better than ever in their own skin. We create premium, clinically proven foot care solutions that deliver salon-quality results from the comfort of your home. Our hero product, the Silk 3 Pro, is a next-generation electronic callus remover designed to instantly smooth rough skin and restore confidence with every use. Paired with Silk Refills and our deeply nourishing Hydracare Balm, it transforms the way you care for your feet — effortlessly, effectively, and safely. We believe great results shouldn’t require costly salon visits or harsh manual tools. That’s why every Nuvé product is built for ease of use, visible results, and long-lasting comfort. With over 150,000 happy customers and a 100-Day Money Back Guarantee, we stand by our promise of smoother, healthier skin — or your money back.

100-Day Money Back Guarantee

Completely risk-free. No returns. No hassle.

We proudly stand behind every product we make. If you’re not absolutely in love with your Nuvé experience, you have a full 100 days to request a refund — no questions asked. No returns, no hassle. Just smooth, confident results or your money back.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

700 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.4

All reviews

(700)

495 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing

Amazing! I would have never believed that this would have been so effective. My husband has always suffered with hard skin issues, despite using pumice stones, various electrical devices, foot peels etc. The Nuvé Silk Pro 3 sorted the majority of this issue out with one use. Incredible

10 August 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Polly,

We love hearing that the Silk 3 Pro made such a difference from the very first use! 💖 It’s amazing to hear that your husband finally found something that helped with his hard skin after trying so many other options.

Thank you for sharing your experience and spreading the Nuvé love!

Best regards,
Emily

Rated 5 out of 5 stars

I was sceptical, but believe the hype, it works!

Brilliant tool, has FINALLY put pay to my horrendous hard skin. TBH I was sceptical of all the social media ads (and probably fed the algorithm!), but I finally succumbed as I was getting desperate. Delivery was a bit slow (i blame DPD...) but it was definitely worth the wait. I would defo recommend.

16 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi JD,

We love that the Silk 3 Pro managed to win you over! 💖 We completely understand the scepticism, but we’re so glad it delivered the results you were hoping for and finally helped with that stubborn hard skin.

Thank you for giving us a chance and for recommending Nuvé!

Best regards,
Emily

Rated 5 out of 5 stars

As advertised

As advertised! Instant results for smooth feet and smoother calluses. I was skeptical and am so happy I ordered one so much so I tried it on my sister as soon as she came over and she ordered one too! Don’t hesitate- purchase!

24 August 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Maria,

We love that the Silk 3 Pro impressed you straight away! 💖 From trying it on your sister to her ordering one too, that’s quite the recommendation.

We’re so glad you’re enjoying smoother feet and calluses. Thank you for sharing your experience and spreading the Nuvé love!

Best regards,
Emily

Rated 5 out of 5 stars

This is a brilliant device

This is a brilliant device. I have ordered another for my daughter. I can 100% recommend the Nuve Silk 3 Pro. Thank you so much for introducing me to this amazing device. A very happy customer.

16 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Sue,

We love that you’re so happy with your Silk 3 Pro that you’ve ordered one for your daughter too! 💖

Thank you for your lovely recommendation and for sharing the Nuvé love. We’re delighted to have you both as customers!

Best regards,
Emily

Rated 5 out of 5 stars

For 2 years I used every lotion…

For 2 years I used every lotion including what my dermatologist gave me. I used a pumice stone & one of those metal files (cut my feet). Baby Feet and sleeping with lotion & bags also didn’t work. My big toes & heels were so dry & cracking. Not to mention embarrassing. First time I used it WOW! And zero pain! I rarely write reviews but if it helped my I know it will help others!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

15 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Nancey,

After trying so many lotions, treatments, and foot files, we can imagine how exciting that first pain-free result must have been! 💖

We’re so happy the Silk 3 Pro has helped your dry, cracking heels and big toes. Thank you for sharing your experience, especially as someone who rarely writes reviews. Your words may help someone else find the relief they’ve been looking for too!

Best regards,
Emily

Rated 5 out of 5 stars

I saw this product the nice silk 3 pro…

I saw this product the nuve silk 3 pro on Facebook and initially was sceptical I have severely dry feet and have struggled for years to find a decent product that worked effectively I have to say I love this product the design for me is especially well thought out it effortlessly goes around all parts of the foot without restriction and my feet stay softer for longer than previous products. The delivery was extremely quick too which was a bonus and they have lots of discount offers so overall I’m very pleased

15 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Lisa,

It’s lovely to hear that the Silk 3 Pro has made such a difference after years of struggling with dry feet! 💖 We’re especially glad the design makes it easy to reach all areas of your feet and that the results last longer than with other products you’ve tried.

Quick delivery and a good offer are always a bonus too! Thank you for giving Nuvé a chance and sharing your experience.

Best regards,
Emily

Rated 5 out of 5 stars

Best foot device I have ever used

Well I was sceptical about buying this product as I already had a knock off of the product that was rubbish but I kept seeing the ad pop up and so I read the reviews. Mine arrived yesterday and I can honestly say it’s the best thing I have ever used on my feet. It’s not a scam. Well worth the investment. I would highly recommend this product. Am so happy with my feet. Delivery was slow but well worth the wait.

12 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Sylvia,

We love that the Silk 3 Pro changed your mind after a disappointing experience with a similar product! 💖 It’s wonderful to hear you’re so happy with your feet and feel it was worth the wait.

Thank you for giving Nuvé a chance and for recommending us!

Best regards,
Emily

Rated 5 out of 5 stars

I highly recommend this product

This product is absolutely brilliant. I use it all the time and have bought them as presents for other people.
The customer service is also excellent. They are very prompt and professional. I highly recommend Nuve.

12 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Sarah,

It means so much to hear that you love your Nuvé and have even gifted it to others! 💖 We’re also delighted that our customer service has made such a positive impression.

Thank you for your continued support and for recommending us!

Best regards,
Emily

Rated 5 out of 5 stars

I was skeptical buying Neve’but I took…

I was skeptical buying Neve’but I took a chance. I am so happy that I DID!!! It’s fantastic!! My feet are very smooth and soft. Ladies and Gentlemen : Buy Neve’. You won’t regret it. Thank you Neve’ !!! It’s a great product.

7 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Delores,

We’re so glad you took the chance on Nuvé! 💖 Hearing that your feet are now smooth and soft is exactly what we love to hear.

Thank you for giving us a try and for spreading the word. We really appreciate your support!

Best regards,
Emily

Rated 5 out of 5 stars

Amazing gadget

Ive always had some rough skin on my feet and being a type 2 diabetic with little mobility due to awaiting knee construction ive always had to rely on my partner to use a cheese grater(as we call it) on my feet."Not good for a type two as it can be harsh and cut your feet"Then i found the Nuve,"Absolutely brilliant",its so much kinder on my feet,and leaves them silky soft.Thankyou Nuve.

12 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Wendy,

What a lovely review to read! 💖 We’re so happy the Silk 3 Pro has made your foot care routine gentler and easier, especially when mobility is a challenge.

Knowing it leaves your feet feeling silky soft means so much to us. Thank you for choosing Nuvé and sharing your experience!

Best regards,
Emily

Rated 5 out of 5 stars

Great item

Great item
Easy to use & effective
Compact enough to take on holiday

5 August 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi KPW,

Easy to use, effective, and holiday-friendly, that’s a pretty great combination! 💖

We’re so glad the Silk 3 Pro is making your foot care routine easier, wherever you are. Thank you for sharing your review!

Best regards,
Emily

Rated 5 out of 5 stars

Bloody brilliant

Bloody brilliant! Only home tool I’ve ever found that works (& works amazingly). So impressed. I thought the other reviews were fake or that it wouldn’t work on my feet.

1 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Lisa,

We love that the Silk 3 Pro proved you wrong! 💖 It’s always satisfying when a product actually lives up to the hype, especially after being skeptical about the reviews.

We’re so glad you’re impressed and have finally found a home foot care tool that works for you. Thank you for sharing!

Best regards,
Emily

Rated 5 out of 5 stars

Great tool

I was very sceptical at first, I’d been reading the reviews this tool was getting, and so held off buying one, but when it became discounted I thought I’d give it a go, now I thinking I should have brought one months ago! It really does work!

22 August 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Jellybean,

We love that you finally decided to give the Silk 3 Pro a try! 💖 It sounds like the discount helped make the decision, but the results sealed the deal.

We’re so glad it lived up to the reviews and that you’re wishing you’d bought one sooner. Thank you for sharing!

Best regards,
Emily

Rated 5 out of 5 stars

Nuvé Silk 3 Pro × 1 - Remove Callouses

As a person who suffers from callouses on the bottom of my feet, especially on the big toes which causes me a lot of pain and discomfort, and after having to see a podiatrist once a month for callous removal, I decided to purchase the Nuve callous remover. It was one of the best purchases ever as it has changed my life. I no longer have to see my podiatrist monthly (and pay for each visit) but can manage the callouses myself. The pain is gone and I have complete relief. Well done, Nuve.

10 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Les,

Reading this made our day! 💖 Knowing the Silk 3 Pro has helped you manage your callouses at home, avoid those monthly podiatrist visits, and most importantly, find relief from the pain is wonderful to hear.

Thank you for sharing your experience and for choosing Nuvé!

Best regards,
Emily

Rated 1 out of 5 stars

This company does not like to give refunds, avoid

Having had an initial efficient email exchange and requesting a refund for a defective product (it would not charge) this company has gone completely silent on me. I have tried to contact them repeatedly using the original email chain, warned them I would write an unfavourable review if they did not respond but with no luck, they do not seem to care. Although they seem to respond to people on this site. I wonder if anyone has actually managed to get any kind of refund?

Ok so they sent me a refund just now. Let's see if it arrives in my bank account. it feels genuine though. As people have said, their customer service response is lousy until it actually kicks in. Maybe they are understaffed!

9 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Eden,

We’re very sorry for the frustration and for leaving you without a response despite your repeated attempts to contact us.

We’ve now identified a technical issue where some incoming emails flagged by our email provider were not reaching our customer service system, which unfortunately meant our team could not see your follow-up messages. We’re actively working to resolve this so it doesn’t happen again.

We’ve reached out to you directly, and your full refund has now been processed under our 100-day money-back guarantee. There is no need to return the product.

We sincerely apologize for the experience you’ve had with us.

Best regards,
Emily

Rated 5 out of 5 stars

Smooth feet

Great foot tool probably the best I have used for removing hard skin. My feet are do much softer easy to use and good price point

8 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi,

We love hearing that it’s the best foot care tool you’ve tried! 💖 Softer feet without making the routine complicated is exactly what the Silk 3 Pro is all about.

Thank you for the lovely review and for choosing Nuvé!

Best regards,
Emily

Rated 5 out of 5 stars

I have long very thick hair which can…

I have long very thick hair which can tangle, I genuinely love this hairbrush, it does exactly what its designed for, I have no problem using it, just glides through my hair, no pain no breakage, a brilliant hairbrush design. I would recommend definitely.

9 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Jane,

Thank you for taking the time to leave a review. We’re glad to hear you’re enjoying your hairbrush!

However, Nuvé does not currently sell hairbrushes, so it looks like this review may have been intended for a different company or product.

We just wanted to let you know so you can make sure your lovely feedback reaches the right business. 💖

Best regards,
Emily

Rated 5 out of 5 stars

Works better then expected

Took a long time to arrive, but the products work like nothing I have ever used before ! Highly recommend

26 August 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Elyse,

Thank you so much for the recommendation! We’re sorry you had a longer wait than expected, but we’re thrilled to hear the products made up for it once they arrived.

Knowing they’ve worked better than anything you’ve tried before is wonderful to hear. Thank you for choosing Nuvé!

Best regards,
Emily

Rated 1 out of 5 stars

Communication with Nuvé..

Communication with Nuvé... A Nightmare!

I have just discovered that the order I made from Nuvé Brand is being sent to me from China. Nuvé don't mention that anywhere on their website. Nuvé do not have a customer service department. They just pretend to have one. Nuvé do not communicate directly with their customers. They send out generic messages that are automatically generated (by a computer or Ai?)

I have sent several messages to Nuvè customer services using every single email address that they provide:
help@ contact@ info@
(this review does not allow me to include actual email addresses -sorry)
That was 9 days ago and I still have not received a single reply to any of my messages. The only communication I have received from nuvé brand are generic email messages professing to be from 'Julia' at nuvé customer services. This is a direct screen shot of a message sent to me pretending to be from a representative of nuvé:

On 4 Sep 2026, at 06:42, Julia from Nuvé info@> wrote:

Hey Jonathan,
Thank you so much for trusting us. It really means a lot! 🩷
I started Nuvé to help people feel better than ever before in their own skin. And I’m so excited for you to experience that for yourself.
So let’s stay in touch — follow us on Instagram or Facebook for exclusive tips, insider offers, and first access to new goodies, just for our community.
And if you ever need anything, just hit reply.
We’re always here, happy to help!
Stay smooth,
Julia from Nuvé

... and here's my reply to that message:

"I am so excited for you to experience that for yourself"
It's enough to make me puke Julia.

The tracking information Nuvé provide is of no use what so ever. It may as well not exist. It does not even tell you what country or Town your item is being shipped from, or what town or port it is supposed to be arriving at. From the tracking information provided by Nuvé, I have no idea where my item is, when it will be delivered, or if it will ever be delivered at all.

If potential customers of Nuvé knew any of this before they went ahead and paid for an item, then they would certainly think twice before making a purchase. I for one would never use Nuvé Brand ever again.

yours truly

Jonathan

4 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Jonathan,

Thank you for bringing this to our attention. I completely understand your frustration, particularly after trying several of our email addresses .

We are currently experiencing an issue with some customer emails not reaching our inbox correctly, and our team is actively working to identify and resolve it. I’m genuinely sorry that you were affected by this.

I’ve checked your shipment, and your parcel has now arrived in the UK. As stated on our website, our estimated UK delivery timeframe is 5–9 business days after dispatch.

Given your experience, I don’t want to leave you waiting and wondering. I’m arranging a second package for you at no additional cost, and I’ll include a complimentary Nuvé Hydracare Balm as an apology.

If both parcels arrive, please keep them both with our compliments. There’s no need to return anything.

I’m sorry the communication has let you down, Jonathan. We appreciate you giving us the opportunity to put this right.

Best regards,
Emily

Rated 5 out of 5 stars

It makes it so easy to keep my feet…

It makes it so easy to keep my feet smooth. I use it at least once a week or once I notice them getting a little rough.

7 September 2026
Unprompted review
Nuvé logo

Reply from Nuvé

Hi Consuelo,

We love hearing that the Silk 3 Pro has become part of your regular routine! Keeping on top of those little rough patches before they build up makes such a difference.

Thank you for sharing your experience and for choosing Nuvé!

Best regards,
Emily

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