Nationwide Windows Reviews 342

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and friendly demeanor, often highlighting specific individuals for their outstanding work. The service provided is frequently described as top-notch, with many appreciating the punctuality, respect shown for their homes, and thorough cleanup after installation. People are very satisfied with the end product, noting the high quality of the windows and doors, and the excellent installation standards. However, some reviewers were not happy with issues such as incorrectly fitted windows and doors, poor sealing, and damage to property. There were also occasional complaints about delayed appointments, lack of communication, and unsatisfactory cleanup, which required customers to address the mess themselves.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, efficiency, and... See more

Service

People report positive experiences with service, often highlighting the proficiency, efficiency, and... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the high standard of... See more

Product

Customers had positive experiences with the product, expressing satisfaction with their new doors and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door supplier
  3. PVC windows supplier
  4. Window installation service
  5. Window supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.8

Excellent

TrustScore 5 out of 5

342 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Good quality windows and doors.

Aaron & Ben Arrived at my property at about 8am they worked very hard till windows & door was fitted they done a fantastic job and very polite and friendly and also cleaned up after the job had bean done i would recommend nationwide windows to anyone.

9 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind words onto Aaron and Ben!

Rated 1 out of 5 stars

Very very poor windows

Very very poor windows. They measured windows and installed windows that were 3-4 inches to small. Filled gaps with expanding foam
Google nigel cleall windows Worcester news and photos r there to see

10 November 2023
Unprompted review
Rated 5 out of 5 stars

Aaron and Ben fitted our windows today

Aaron and Ben fitted our windows today. They were friendly, pleasant lads who did an outstanding job and cleaned up after themselves. It was a pleasure to have them here. I highly recommend them.

Thanks, lads

30 August 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

New windows

Had all windows fitted today by Nationwide windows & doors (Danny&Matt, lovely job , very polite & considerate men, tidy up well after themselves . Delighted with outcome .

21 August 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Thank you Maurizio!!

Since moving into my new property, I’ve had to schedule three to four visits from Nationwide Windows. Unfortunately, the booking process has been challenging due to communication breakdowns with the customer service team. However, Maurizio has come to address a number of issues for me—three out of the four times—and I cannot fault his service. His customer service has been outstanding, and he has shown great attention to detail and respect for my home. I couldn’t have asked for a better engineer to handle these issues. Thank you, Maurizio, for all your help.

19 August 2024
Unprompted review
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Reply from Nationwide Windows

Thank you for your 5* review, we're really pleased to hear everything was resolved for you!

Rated 3 out of 5 stars

unsightly waste left behind

The housing association has replaced front doors in their properties. So really I shouldn't complain as it's free and mine was split from the time I moved in, due to someone trying to kick it open. Probably lost their key 🔑!
But I'm happy with the door, it's got a peep hole I can spy through.
It's that the workers have left the step outside very unsightly. They've removed the old step(PVC layer) then just left it as rough bricks. They've also left a lot of waste on my ramp that I've got to pick up now. The old door has been taken away so why have they left bits of waste, wood, plaster, filler (asbestos?) As well as the old step?
I'm niggled that others reviews say how much they were professional. I feel like I didn't matter as I'm a HA resident.
The actual men were nice, they explained how to lock the door securely. But I wish I'd had a look at it from the outside before they left.

7 August 2024
Unprompted review
Rated 5 out of 5 stars

Adrian and Matt from the Eastleigh…

Adrian and Matt from the Eastleigh depot came to replace the windows in my home on July 19th. They arrived at the appointed time and worked in the heat until the job was completed.
They were professional and efficient and cleared all mess, cleaned and left everything in order.
I found them considerate and polite.
A mention for Lucy, the lady in the office that I had several conversations with.
All a credit to the company.

19 July 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant!!!!!!!!

We have had new windows fitted by Nationwide windows and the fitters Pete and Scott have been amazing!!!
Very hardworking,on time,takes pride in their work and cleans up after to a high standard.Pity a couple panes have to be replaced and front door and window still to be fitted once it arrives but that was not due to fitters so if anyone gets these guys to fit your windows you have been very lucky.Over the moon with the quality of the windows too so great job.

26 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5 star review - we'll pass your lovely comments onto Pete and Scott!

Rated 5 out of 5 stars

New door fitted

Had my new door fitted by Paddy and Matt and they were great, very tidy and made sure to tell me when it would be loud as I have a toddler. Thank you!

25 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Absolutely delighted

Absolutely delighted. First class windows so good I overslept. Excellent guys Arron and Ben who fitted them, both professional efficient with no mess and made what I thought would be a nightmare a dream. Thanks guys

24 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5 star review - we'll pass your comments onto Aaron and Ben!

Rated 5 out of 5 stars

Aaron and ben were a great team

Aaron and ben were a great team, they work fast but do an amazing job and they care about there work too, they were friendly and helpful too, thanks gents

19 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5 star review - we'll pass your comments onto Aaron and Ben!

Rated 5 out of 5 stars

Had good conversation with lady booking…

Had good conversation with lady booking for my windows to be fitted explaining everything. Two guys turned up and were really friendly and did a excellent job

12 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Aaron and Ben nationwide windows

Thank you to Aaron and Ben from nationwide windows who arrived on time and got straight to replacing the 13 windows . They were very polite and professional all the time they were at my house and cleaned /tidied everything away.

2 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Had two great fitters Jamie and Dave

Had two great fitters Jamie and Dave. Who were so nice and friendly. Did a fantastic job of the windows. Thankyou from the sleep deprived nurse.
Would definitely recommend them. No mess left. Excellent service.

8 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5 star review - we'll pass your comments onto Jamie and Dave!

Rated 5 out of 5 stars

Professional

I was so impressed with how professional team were. Everything went so well. They were organised, thorough and cleaned up as they went. They also completed the job quicker than expected. My windows look Amazing!

3 July 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Great team of blokes

Great team of blokes. Arrived and got straight to work. I had 9 new windows plus 3 doors. Which was done professionally and efficiently so much so that they finished early. A smashing team recommend them enough.

11 June 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your lovely comments, we're really pleased to hear your happy with your new installation!

Rated 5 out of 5 stars

Neil was.ploite & friendly took great…

Neil was.ploite & friendly took great pride in his work.expalined everything when in asked any questions, cleared.up.all.mess.taking away old windows I would happily recommend them

10 June 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

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