Nationwide Windows Reviews 341

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and polite demeanor, often highlighting their meticulous work and respect for personal property. Many people are particularly impressed with the high quality of the products and the exceptional service received, noting that installations are completed to a very high standard with great attention to detail. However, some people were dissatisfied with the company, citing issues such as incorrectly fitted windows and doors, resulting in poor seals and damage to property. A few other people also felt that communication was lacking, with some not being notified of appointments. There were also instances where customers reported significant mess left behind after installations and a lack of care from some staff members.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Consumers find service to be positive, with many praising the efficiency, professionalism, and high standards... See more

Quality

Reviewers highlight positive aspects of quality. Many customers express satisfaction with the high standard... See more

Product

Customers express great satisfaction with the product quality. Many reviewers are delighted with their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door supplier
  3. PVC windows supplier
  4. Window installation service
  5. Window supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.8

Excellent

TrustScore 5 out of 5

341 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Mat and paddy

Mat and paddy did a very good job I highly recommend them

6 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Keith and Nathan where fantastic

Keith and Nathan where fantastic, friendly polite and did a fantastic job! Couldn't have asked for a better service..door and window's are excellent 👌

25 October 2024
Unprompted review
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Reply from Nationwide Windows

Thank you for your review, we'll pass your lovely comments onto Keith and Nathan!

Rated 1 out of 5 stars

Poor quality failed within 2 years

Within 2 years composite front door has twisted out of shape due to heating cooling stress and has become difficult to lock, even though company claims their composite doors offer exceptional weather performance, class leading thermal performance. Even in the north of England a south facing door has little in longevity when faced with the usual climatic events. Even their engineer attending said door was faulty but company claiming after 2 yrs warranty expired they have no interest in how their product lasts

1 November 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Edited review. After speaking with the manager who has been more than helpful and went out of his way to contact me regarding the issues we had, has sent an inspector out to resolve and fix the problems we have. I am more than happy with the quick response and helpfulness of the company. They have gone above and beyond my expectations. I highly recommend nationwide windows for the quality of their windows and the way they deal with small issues and fix them promptly. Very friendly and great service.

30 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review - we're pleased to hear we got this resolved for you.

Rated 5 out of 5 stars

Absolutely delighted with our new purchase

A thoroughly professional , polite and very helpful non-pressure sales company based in my home town of Rugby Warwickshire , we had sound advice at their showroom and plenty of time to consider our options to purchase our new front door / side panel.
We paid a 25% deposit on our order which would take approx. 4/5 weeks to manufacture , only a very short time later we had a confirmed fitting date of 22/10/2024.
The appointment was adhered to bang on time and i can only praise the pleasant & polite fitting team who worked very tidily until this quality composite door & side panel was completed .
WE

My wife and I are completely delighted with the whole experience and i will definitely be recommending their services to my family and friends

22 October 2024
Unprompted review
Rated 5 out of 5 stars

Quick and efficient service

Had our new windows fitted by Antony, Alfie and Tommy. They arrived on time and did a brilliant job. Very professional, cleaned as they went and explained how everything worked. Very pleased.

16 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Antony, Alfie and Tommy!

Rated 5 out of 5 stars

Very efficient and clean,knew exactly…

Very efficient and clean,knew exactly what they were doing did a great job and I really can tell the difference looking forward to feeling warmer this winter.

17 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we really appreciate it!

Rated 1 out of 5 stars

Fools

Two fools turned up late and were quite rude put in crap Windows, left a mess and broke a pain of glass fooling around spraying eachother with glass cleaner.Well done pioneer housing for putting yourselves before your tenants.

23 August 2024
Unprompted review
Rated 5 out of 5 stars

Very nice gentleman came to put in our…

Very nice gentleman came to put in our new windows, think he was called Stanley. Kept everywhere clean & tidy. Didn’t stop for a break. Would definitely use again if needed

8 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we really appreciate it!

Rated 5 out of 5 stars

We had our windows fitted today by…

We had our windows fitted today by nationwide windows ans Arron and Ben fitted them and they did an amazing job. They were very polite and cleaned up after themselves. Great couple of lads and very good at what they do. Thank you so much Arron and Ben. Credit to you both.

2 October 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review! We'll pass on your kind comments to Aaron and Ben.

Rated 5 out of 5 stars

Windows fitted quickly and efficiently

I had new windows installed today James and Lee did an excellent job . They worked quickly and effectively were polite and tidied up behind them.

30 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review1

Rated 5 out of 5 stars

Professional workmen

Very professional team ,three men were Antony Martin, Alfie Martin and Tommy Wood.Very organised and tidy and just got on with job and made sure I was OK all the way through the windows being fitted with door open . Explained how they were starting upstairs first and doing front room last where I was sat. Explained how windows open,lock and asked me to inspect the windows before they left. Very please with how these workman organised and worked .

27 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Antony, Alfie and Tommy!

Rated 5 out of 5 stars

Ben & Aaron fitted my windows today

Ben & Aaron fitted my windows today - it'd rain most of day, especially at the time they needed to be outside and they did an amazing job! They were informative, very friendly, considerate and professional. Would highly recommend - many many thanks Ben & Aaron for your fantastic work!

23 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Aaron and Ben

Aaron and Ben!
A company as a whole have been really good to deal with! Aaron and Ben both attended my house to fit a new door, both of them really polite and nice to chat too! Cleaned up! Made it look so simple!Door was up and sorted within the hour! They done a fantastic job! Clean, smooth and not to say it again but my door looks so much better than that blue one 😂 Thankyou again guys so much!

20 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review, we'll pass your lovely comments on to Aaron and Ben!

Rated 5 out of 5 stars

My windows and front door was replaced…

My windows and front door was replaced by Keith and Nathan. I rent from a housing association so didn’t have to pay for the work. Lovely guys and did a great job so pleased with their work. Thank you

16 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Good quality windows and doors.

Aaron & Ben Arrived at my property at about 8am they worked very hard till windows & door was fitted they done a fantastic job and very polite and friendly and also cleaned up after the job had bean done i would recommend nationwide windows to anyone.

9 September 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind words onto Aaron and Ben!

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