Nationwide Windows Reviews 341

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their professionalism, efficiency, and polite demeanor, often highlighting their meticulous work and respect for personal property. Many people are particularly impressed with the high quality of the products and the exceptional service received, noting that installations are completed to a very high standard with great attention to detail. However, some people were dissatisfied with the company, citing issues such as incorrectly fitted windows and doors, resulting in poor seals and damage to property. A few other people also felt that communication was lacking, with some not being notified of appointments. There were also instances where customers reported significant mess left behind after installations and a lack of care from some staff members.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, efficiency,... See more

Service

Consumers find service to be positive, with many praising the efficiency, professionalism, and high standards... See more

Quality

Reviewers highlight positive aspects of quality. Many customers express satisfaction with the high standard... See more

Product

Customers express great satisfaction with the product quality. Many reviewers are delighted with their new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Carol @ 16 ruislip Close. John and Sam replaced all my homes existing windows plus back and front combi door frames, and i would thoroughly recommend these two fitters to any one all day long as... See more

Company replied

Rated 5 out of 5 stars

Today new windows fitted by Craig and Layton, here's a thumbs up 👍 from us for doing a grand job. ⭐⭐⭐⭐⭐. Really easy going, hard working lads, Respectful, rare breed of workmanship. Craig make sure t... See more

Company replied

Rated 5 out of 5 stars

John and Sam fixed my windows today and I couldn’t be more impressed. From start to finish the service was top notch. They arrived on time, were polite and professional, they took great care while wo... See more

Company replied

Rated 5 out of 5 stars

We've just had our door replaced by a 3rd party contractor (nationwide windows and doors) and want to pass some positive feedback on. They've done a fantastic job, really professional and polite (chap... See more

Company replied


Company details

  1. Double Glazing Installer
  2. Door supplier
  3. PVC windows supplier
  4. Window installation service
  5. Window supplier

Information provided by various external sources

We manufacture and install windows and doors .


Contact info

4.8

Excellent

TrustScore 5 out of 5

341 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Outstanding Service

Had two gentleman by the names of John & Sam go above and beyond with their service whilst doing a full window and front door installation. They were super helpful, nothing was too much trouble and they helped my disabled Mother feel at ease within the first 5 minutes of meeting her. Also dealt with a supervisor called Yvette a few times prior and also after and she was equally magnificent as the two guys. 100% happy and grateful to everybody and highly recommend this company. Fantastic service and a fantastic job was done.

20 February 2025
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review! We'll pass on your kind review to John & Sam.

Rated 5 out of 5 stars

Top Top Job

Brilliant had full home install done today on CastleVale and I got to say to from the moment the two fitters arrived they did not stop the work until completion and the finish on all windows is perfect. Work was done by John and Sam

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Windows were replaced

All our windows in the flat were replaced by Aaron & Ben on 7.2.2025 who did a great job and made sure everything was fitted well and look so nice. Recommend and thanks again

7 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent sam and steve made my…

Excellent sam and steve made my experience of having anxiety and dealing with people in my home a goid experience they did their job amazing and i felt very safe would highly recommend them it was like they was never here immaculate and brilliant at their jobs

7 February 2025
Unprompted review
Rated 5 out of 5 stars

I had Keith and Nathan do my windows…

I had Keith and Nathan do my windows couldn't have asked for anyone better they worked around a busy house (kids and pets) and nothing was to much trouble they did a brilliant job and cleaned up everything top blokes windows are keeping in the heat so much better now

4 February 2025
Unprompted review
Rated 5 out of 5 stars

Nationwide Windows had the whole house…

Nationwide Windows had the whole house fitted and front and back door
The fitters was polite and really helpful put all protected sheets down on the carpet and even cleaned up at this house and offered to vacuum the bits I fell into the carpet highly recommend nationwide Windows as the windows and doors are brilliant Castle Vale Housing has done very well by choosing these

23 January 2025
Unprompted review
Rated 5 out of 5 stars

Windows and Doors

Had new windows& doors fitted today, the two lads Matt & Paddy were excellent , polite ,efficient very clean workmanship 10 / 10 highly recommended well done lads & thanks again 👍 and the quality of the windows is exceptional.......

16 January 2025
Unprompted review
Rated 5 out of 5 stars

New windows

Gay come my new windows don't take long very quickly service, I'm very happy with my new windows job done amazing super cool thanks guys

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service received 13/12/24

Excellent service received 13/12/24, the fitters were polite, professional and very respectful to me and my home. Windows look and fitted to a high standard . Would definitely recommend.

13 December 2024
Unprompted review
Rated 1 out of 5 stars

How is this company not bankrupt already

FIVE out of 10 windows fitted have cracks straight through the middle panes. How is 50% considered adequate work for ANY company? And both my and my neighbour's gates left open resulting in my puppy running off to a main road. Totally stressful experience, I want my old cr@ppy windows back, rather than this abomination.

28 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

We requested some more information to help get this resolved, but we didn't receive a response. Could you contact us on customer.care@nwd.co.uk please?

Rated 5 out of 5 stars

Door replacement.

Door replacement.
Jamie and Dean were very approachable. They did a very good job in very good time.
Cannot recommend them enough.

19 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your 5* review!

Rated 5 out of 5 stars

Complete door and window replacement…

Complete door and window replacement done in less than 8 hours by two thorough and skilled operatives. A happy experience.

14 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we're pleased to hear you're happy with your installation.

Rated 5 out of 5 stars

Really happy with my new windows lovely…

Really happy with my new windows lovely men that came aswell really respectfull.
Thanks alot to keith and nathan who fitted them excellent

8 November 2024
Unprompted review
Nationwide Windows logo

Reply from Nationwide Windows

Thank you for your review, we'll pass your kind comments onto Keith and Nathan!

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