Nxrewards Reviews 

1,229
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 321 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently highlight significant savings and generous cashback offers, finding them highly beneficial for everyday spending. Many also appreciate the prompt and effective customer service, noting their helpfulness in resolving issues. Some users find the monthly subscription beneficial, often receiving refunds and accumulating substantial savings. However, some customers experienced issues with cashback not tracking automatically, often requiring manual receipt submission. A few other people also felt that the reduction or removal of popular gift card discounts, like One4all, was disappointing. Additionally, some reviewers reported inconsistent customer service or difficulties with cashback rejections despite providing information.

What people talk about most

Payment

Consumers find payment to be ambiguous, with many reporting issues such as hidden monthly fees, unexpected... See more

Refund

People report ambiguous experiences with refund, with some customers saving hundreds through monthly... See more

Discount

Customers had positive experiences with discounts, with many reviewers praising the generous cashback offers,... See more

Customer service

Users describe ambiguous interactions with customer service, with many reviewers expressing frustration over... See more

Subscription

Reviewers highlight ambiguous aspects of subscription, with some customers reporting significant savings... See more

Reviews shaping this summary

Rated 4 out of 5 stars

NX Rewards has really helped us save quite a lot on shopping and everyday spending. The cashback offers are useful and easy to use. A bit disappointed that the gift card discounts, especially One4a... See more

Company replied

Rated 4 out of 5 stars

The process of using the NX Rewards site is relatively hassle free. CS are very prompt to reply when there is a problem. When I signed up I agreed to T and C s . However even after reaching the £250... See more

Company replied

Rated 4 out of 5 stars

It saved me a ton during Black Friday! Really the best cash back ever! Although needs follow up to most claims, still think it is worthy. To avoid long waiting time, follow up email for on-line pur... See more

Company replied

Rated 4 out of 5 stars

The idea is great. I love I can use it for extra savings for the cash rebate and the savings from gift cards. The admin work in claiming them is a bit tedious, especially the apps. I love claims can b... See more

Company replied


Company details

  1. Money & Insurance

Written by the company

Find out more about how to use NX Rewards and get a minimum of 10 percent cashback on your purchases


Contact info

3.6

Average

TrustScore 3.5 out of 5

1k reviews

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3.6

All reviews

(1,229)

323 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best cashback company

Best cashback company. Always tracked and paid on time.

1 April 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that you've had a great experience with our cashback service. Thank you for your positive feedback and for being a valued customer!

Rated 5 out of 5 stars

Simply the best

Simply the best when it comes to reward program, and customer service is topnotch. Keep it up.

17 April 2026
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Reply from Nxrewards

We're happy to hear that you find our reward program to be the best and that you appreciate our customer service. Thank you for your positive feedback.

Rated 5 out of 5 stars

NX rewards is the best cashback site…

NX rewards is the best cashback site I’ve ever used, quick payment and easy to use!

20 April 2026
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Reply from Nxrewards

We're happy to hear that you find our cashback site the best! It's great you find it easy to use and appreciate the quick payments. Thanks for your feedback!

Rated 5 out of 5 stars

Amazing work by NXrewards!

Amazing work by NXrewards!

15 April 2026
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Reply from Nxrewards

We're happy to hear that you had such a wonderful experience! Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

Pleased

I've been using NX rewards for a year now, and I am really pleased with the service. Even though the monthly fee is relatively high, I've always been able to "refund" it by using one of their retailers, even it is only once a month and even if the amount purchased is less than the monthly fee. Plus, I always get some sort of cashback.

15 April 2026
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Reply from Nxrewards

We're happy to hear that you're pleased with our rewards program. It's great to know you find value in the cashback and retailer options, even with smaller, less frequent purchases. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

Excellent service

Excellent service. Lots of options and quick and easy process for Cashbacks

2 April 2026
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Reply from Nxrewards

We're happy to hear that you found our service excellent and the cashback process quick and easy with many options. Thank you for your feedback!

Rated 2 out of 5 stars

Poor System Capability

The cash back discount is definitely a good product. However, the NX rewards system capability is poor. Over the past 2 months, I have experienced two frustrating issues, which have taken a long time for team to respond and look into it.

1. Update Account Bank Details to receive cash back money
2. Unable to purchase the OneforAll gift card and experience system error— Still pending to be resolved.

I would suggest NX rewards team to improve their customer service team’s training. When a customer reports a system issue, it would help if the staff can show a bit more patience and properly record and escalate the technical issue for the relevant team to investigate, rather than telling the customer to wait another 24 hours to retry and hope system will work automatically.

11 April 2026
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Reply from Nxrewards

We appreciate you sharing your experience. We regret the difficulties you've faced with updating bank details and purchasing gift cards.

Upon review, we see that your concern regarding your bank account was addressed when you contacted our team via phone and we're sorry to hear that this process has caused you dissatisfaction.
As for your concern regarding OneforAll Gift Card, please know that this type of transaction is handled by our third-party vendor. For us to review and provide additional information, please send us an email to contact@nxrewards.com along with the screenshot of the error you’re getting so we can follow-through.

Kind regards,
NX Rewards Team

Rated 5 out of 5 stars

Great and address my question about the…

Great and address my question about the monthly rewards promptly.

19 March 2026
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Reply from Nxrewards

We're happy to hear that we promptly addressed your question about the monthly rewards. Thank you for your positive feedback!

Rated 5 out of 5 stars

Fantastic

Fantastic! I’ve saved a lot of money and the service is perfect. Previously I’d used Quidco more but this is far better and far more reliable for tracking and approvals. Highly recommended! I’ve been using it for about a year now and it’s fantastic!

11 April 2026
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Reply from Nxrewards

We're happy to hear that you've had such a positive experience! It's great to know our service has helped you save money and that you find our tracking and approvals reliable. Thanks for recommending us!

Rated 1 out of 5 stars

Avoid NX Rewards

Avoid NX Rewards. The claim for the initial cash back offer is not straightforward. Asks for a receipt that Nat Express does not provide in a simple form. The e mail confirming the purchase contains all the relevant info but saving it as a pdf exceeds the size permitted by the system.

10 April 2026
Unprompted review
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Reply from Nxrewards

We appreciate you bringing this to our attention. We're sorry you experienced issues with the cashback offer and receipt submission.

Please share your membership details via email to contact@nxrewards.com so we can follow through on your concern and provide resolution.

Rated 5 out of 5 stars

Nx Rewards is excellent platform for…

Nx Rewards is excellent platform for earning cash back and rewards..Customer Care staff are very helpful at all times..very easy to call them in case of any problems.I highly recommend everyone to join Nx Regards

23 March 2026
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Reply from Nxrewards

We're happy to hear that you find our platform excellent for earning rewards. We appreciate your kind words about our customer care staff and their helpfulness. Thank you for recommending us!

Rated 5 out of 5 stars

Awesome experience with NX Rewards Customer service

Awesome experience.
Got connected with customer care in just 1 min and agent understood and complete the task in a min. so it was really good.

30 March 2026
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Reply from Nxrewards

We're happy to hear that you had such a swift and efficient experience with our customer care team. Thank you for sharing your positive feedback with us!

Rated 2 out of 5 stars

Tesco

Tesco, Tesco, Tesco. Every week it does not track the order, every week it does not track the cashback, every week I have to email my receipt, every week I’m told I’ve done it wrong. I haven’t done it wrong, it’s your system. Check other reviews on Trustpilot. Many many people are having the same problem. Listen to us and get it fixed.

31 March 2026
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Reply from Nxrewards

Hello Paul, we're sorry to hear your cashback claim was declined.

Upon our review, we found several activities/click-through for your visit on Tesco, but it doesn't match the dates on the receipt you submitted.

When making a purchase, please ensure complete your purchase in one visit (don't browse away to Google or other sites mid-checkout).

Our team is always here to help validate your cashback claims. You can easily contact our Customer Service Centre:
• Our free telephone number from within the UK: 0800 917 7684*

Rated 5 out of 5 stars

I thought there was a mistake with my…

I thought there was a mistake with my cash back N Xrewards looked into it and sorted it out very quickly thank you N Xrewards

30 March 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that we resolved the cash back issue quickly. We appreciate you bringing this to our attention and thank you for your feedback.

Rated 1 out of 5 stars

useless

...in a word, useless. You have to do everything yourself. Nothing is ever on time.

8 March 2026
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Reply from Nxrewards

We appreciate your feedback and regret that your experience was not satisfactory. We will review your comments as we strive to improve our services.

Rated 5 out of 5 stars

Does exactly what they say they do

Does exactly what they say they do
Cashback was on time and they sort out problems over phone

18 March 2026
Nxrewards logo

Reply from Nxrewards

We're happy to hear that you had a positive experience! It's great to know the cashback was on time and that we could resolve your issue over the phone.

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