I had a great experience purchasing shoes from nyc designer outlet. Their team was extremely responsive and handled everything with professionalism from start to finish. The quality of the service rea... See more
Company replied
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Amazing products and super fast shipping. My second purchase, I highly recommended NYC designer outlet to everybody. Just make sure to check order at their website so you can track item if you don’t r... See more
Company replied
amazing online store for designer lovers that hate designer prices. these guys are just great everything comes so crisp and crazy fast I got my item the next day!! excellent service responds quick hel... See more
Company replied
I ordered shoes that have a width of EE and they sent me shoe that are D that's are super tight and unbearable for $400! The worst part is they put a label maker sticker saying "EE" over the still sli... See more
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Company details
Written by the company
NYC Designer Outlet is a footwear and accessories company that curates the latest designer brands to offer you at discounted prices. We started in New York City back in 2016 with the goal of sourcing authentic sneakers and shoes from designers such as Gucci, Salvatore Ferragamo, and Tod's. Since 2016 we have consistently sourced authentic goods at best prices for our customers worldwide! Our store provides an incredible selection of quality products for everyone’s needs without breaking your bank account. With unbeatable service and fast shipping times, NYC Designer Outlet has become one of the top shoe retailers on online. We are committed to providing excellent customer service – if you have any questions or concerns please contact us anytime!
Contact info
New York City, United States
- support@nycdesigneroutlet.com
- nycdesigneroutlet.com
4.4
Excellent
257 reviews
Replied to 75% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The price on my shoes was great
The price on my shoes was great. The shoes came in great condition and original packing. Unfortunately I had ordered the wrong size so I had to return it and get the right size. This was done very efficiently and without any hassles.
12 January 2024
Reply from NYC Designer Outlet
Thanks and were so happy you enjoyed the smooth service.
Fast delivery and nice accurate photos
26 January 2024
I bought a belt for my wedding and I…
I bought a belt for my wedding and I was in contact with customer service to try to get it in time and they legit were acting slow on me stalling for time and wasting my time making me think he could help me but really was taking me for a ride.
NOT RECOMMENDED STAY AWAY
3 July 2023
Unprompted review
Reply from NYC Designer Outlet
HI! We are very sorry for this inconvenience caused to you and we did upgrade our service team a lot to better help these situations in the future. Thank you for the feedback
Easy simple experience
Easy simple experience, fast shipping would definitely recommend
5 January 2024
Reply from NYC Designer Outlet
Thank you for the GREAT feedback! Hope to see you again soon.
Good customer service
29 December 2023
The best selection in style and prices.
27 December 2023
I never got my item
14 December 2023
it was very fast and easy shipping and…
it was very fast and easy shipping and when i had to return the item i bought they were very quick and easy with sending me a return label
13 December 2023
Wrong Size Sent
I order a size 9... but a 7.5 was sent in the size 9 box. The only reason I didn't do 1 star was they made the return easy and didn't charge me the return postage.
13 December 2023
Reply from NYC Designer Outlet
We are so sorry about the bad experience you had. We will look into that.
Excellent pricing and timing
Excellent pricing and delivery timing fit perfectly. Will be back!
18 December 2023
Unprompted review
Reply from NYC Designer Outlet
Thanks! Enjoy & hope to see you again soon.
Reply from NYC Designer Outlet
Hi! Sorry for the bad experience but as we mention on our website and policy's we are reachable thru Email and Whatsapp messaging.Our fast & friendly Customer Service team is there 24/7 to help you open a return.
Reply from NYC Designer Outlet
Thank you! Enjoy
Fast service!!!
4 December 2023
Great customer service
24 November 2023
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