Nz Myprotein Reviews 

875
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 79 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, often describing it as the best protein they've tried, with many delicious flavors available. People find the products easy to drink and digest, offering great value for money. Reviewers also highlight the ease of the online ordering process. However, some customers experienced issues with delivery, noting delays and a lack of clear tracking information. A few other people also felt that order amendments were difficult to manage and expressed disappointment over a perceived reduction in the variety of available flavors. Additionally, some reviewers mentioned concerns about high prices or unexpected shipping costs.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many praising the quality, value for money, and... See more

Order

Customers consistently note ambiguous experiences with order, with many finding the ordering process easy and... See more

Price

Reviewers mention ambiguous feedback about price, with many finding products to be at a good or great price,... See more

Delivery service

Consumers find delivery service to be ambiguous, with some reviewers praising quick and easy delivery, even... See more

Quality

People report positive experiences with quality, often describing products as excellent and great value for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Best protein ever. Love everything about it. The only issue that there is some other flavours that NZ myprotein aren't providing. Sucknas vimto water protein. Date with caramel. Cerelak milk. Like mid... See more

Company replied

Rated 4 out of 5 stars

This is my first purchase as you where recommend by my daughter in Australia. Once I recieve my order I guess I'll have a better idea of how good you and your product are.

Company replied

Rated 4 out of 5 stars

Seemed easy, I guess the proof will be the pudding: when my order has completed delivery.

Company replied

Rated 5 out of 5 stars

Easy online ordering, with prompt feedback and updates on delivery progress. Great quality product in a delicious range of flavours - I have been using the protein powder for over a year now - still l... See more

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

875 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(875)

75 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy with our first order of…

Very happy with our first order of unflavoured collagen protein powder. Now have ordered whey isolate unflavoured and hoping for a good product once again. Probably once of the best value for money supplement companies out there.

26 October 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 2 out of 5 stars

What I'm not happy about is why massive…

What I'm not happy about is why massive price increase for here in NZ ???
At the end of 2021-2022 I paid NZD87.75
for 5kg whey protein powder, for the same item it now cost me NZD$210
Why?.

24 October 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hi Michael,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the price of your order. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 2 out of 5 stars

The check out experience was a bit…

The check out experience was a bit glitchy.

22 October 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hi Camelle,

Thank you for leaving your review.

I am sorry to hear that you have had an issue with the app. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.

I look forward to getting this resolved.

Kind Regards,

Ben

Rated 4 out of 5 stars

Great savings

Great savings

18 October 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Delivery charge could be made free fpr…

Delivery charge could be made free for orders above 50$

14 October 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars

It was easy to make the purchase…

It was easy to make the purchase online. The range of products is very good.

14 October 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 1 out of 5 stars

didnt do what it said on the tin

sign up and get 10% off your first order. Signed up and there was no 10% off the order.

5 October 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with the discount code, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

the product (whey protein) itself is…

the product (whey protein) itself is one of the best tasting i've tried. 5 stars. the delivery time to NZ though is a bit frustrating. when there are other aus based online retailers who deliver your items in only a few days

5 October 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 5 out of 5 stars

Easy to order and reasonable postage…

Easy to order and reasonable postage price

5 October 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

Logistics and order amendments are up…

Logistics and order amendments are up hill task on your platform. Your process needs to be far more customer friendly. Bring in professionals to properly design your systems, because the mindset of “I know everything, I can do everything” is outdated. That belongs in a fool’s paradise, not in a sophisticated business echo system.

26 September 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello Kiran,

Thank you for taking time to leave your review.

I apologise you have faced issues with the site, I have now looked into this for you and contacted through your account regarding this.

Please log into your account to view this message.

Thanks,

Sam

Rated 5 out of 5 stars

-great stuff

-great stuff, good sales

23 September 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

The codes you had on were unbelievable…

The codes you had on were unbelievable - got a great deal which is ideal for us university students

22 September 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

I’ve been ordering Myprotein for…

I’ve been ordering Myprotein for several years now and I really love it.

However, I remember there used to be a wide variety of flavors to choose from, and it was always fun to try something new each time. These days, the options feel quite limited, which is a bit disappointing.

If the reduced selection was the same across all countries, I would understand, but after checking other Myprotein websites, I noticed they still offer many more options compared to New Zealand. I understand the NZ market may be smaller, but I wanted to leave this review to share my thoughts.

Matcha flavor in particular was absolutely amazing, and I’m really sad it’s no longer available. I truly hope it comes back in stock someday.

18 September 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 4 out of 5 stars

Extremely delicious chocolate and…

Extremely delicious chocolate and vanilla flavours at an excellent price on special.

1 September 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 5 out of 5 stars
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Rated 1 out of 5 stars

Didn't realise the delivery time would…

Didn't realise the delivery time would of been so long.

7 September 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello Haydn,

Thank you for taking time to leave your review.

I apologise you are facing issues with the delivery, I have now looked into this for you and contacted through your account.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

One thing was not right website was…

One thing was not right website was showing 5 kg protein got shipping free bit i had to pay 9.99$ for shipping.

7 September 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

Rated 3 out of 5 stars

I do not understand why some companies…

I do not understand why some companies want a password before allowing purchases
As I am paying before you send the product it's the same as going to a health food shop , I pay for the product and are on my way NO password wanted or necessary
The only reason I could continue with my purchase you had the option of "guest "

28 August 2025
Nz Myprotein logo

Reply from Nz Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Sue

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look