I have used OakNorth before super easy to set up on line, when savings mature clear simple instructions with interest and when your funds are going transferred to your nominated account . No compl... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I opened a Fixed rate cash ISA and was pleased with the account rate. It was for a transfer from another provider which had not matured. Whilst waiting for the maturity period to end the product rat... See more
Company replied
Already had a fixed rate ISA with OakNorth and was unsure whether I qualified to open another. I asked the question and was assured that it wasn't a problem and the account was set up the following da... See more
Company replied
I really love the OakNorth app.... One of my absolute favourites. Being able to see accounts, balances, interest payable at maturity, time showing how long it has been active and time to maturity is a... See more
Company replied
Company details
- #2 of 51 best companies in Bank
- #28 of 104 best companies in Financial Institution
- #2 of 4 best companies in Private Sector Bank
- #3 of 19 best companies in Savings Bank
About OakNorth Bank
Written by the company
Founded in 2015 by entrepreneurs, OakNorth is a digital bank focused on empowering scaling businesses with £1m-£100m in turnover that are often overlooked by traditional banks. Through fast, flexible debt finance, OakNorth has injected over £11bn into UK and US communities, supporting growth across diverse sectors, including healthcare, hospitality, manufacturing, property development, and more.
OakNorth also offers tailored business banking solutions, including current accounts and savings vaults, designed to help businesses scale at speed. For personal savers, the bank provides competitive savings accounts, enabling customers to achieve their financial goals while contributing to the growth of UK entrepreneurs and high-growth businesses.
It is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Visit www.oaknorth.co.uk for more information.
Contact info
6th Floor, Ship Canal House, 98 King Street, M2 4WU, Manchester, United Kingdom
- 0330 3801 181
- businessdesk@oaknorth.co.uk
- oaknorth.co.uk
4.8
Excellent
21k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to complete online
22 August 2026
Reply from OakNorth Bank
We are delighted to hear that you found our online process easy and convenient to complete. Your positive feedback is greatly appreciated!
All good 👍 keep the rates competitive…
All good 👍 keep the rates competitive no issues.
Would recommend using them.
21 August 2026
Reply from OakNorth Bank
We're so pleased to hear that you found our rates competitive and had no issues. We truly appreciate your recommendation and positive feedback!
Clear easy to navigate website
Clear easy to navigate website, good communication via email with updates regarding all aspects of accounts.
20 August 2026
Reply from OakNorth Bank
We're delighted to hear that you found our website clear and easy to navigate. We also appreciate your kind words about our communication and updates.
There were no issues setting up the…
There were no issues setting up the account. All went fine.
21 August 2026
Reply from OakNorth Bank
We're so glad to hear that everything went smoothly with your account setup and that you had a positive experience. Thank you for your feedback!
Would highly recommend
Really easy website to navigate. I transferred an ISA into Oaknorth and the whole process was really quick and I was kept informed of the progress throughout. Would highly recommend
21 August 2026
Reply from OakNorth Bank
We're so pleased to hear you found our website easy to navigate and that your ISA transfer was quick and that you were kept informed throughout the process. Thank you for your recommendation!
Solid bank for saving accounts
I have been using OakNorth bank for many years now. Their saving accounts are generally very good and sometimes one of the best in the market.
Very easy to set up accounts and keep track of savings and interest. They are very clear about what you will get.
I recently had an issue with one of my accounts without even knowing. OakNorth contacted me proactively and even offered a goodwill for their mistake without me even demanding anything. When I called them later to make sure the issue is resolved, they confirmed it was within 2 minutes! Other banks would take at least 15 minutes from the moment they pick up the phone. This is a great example of how customers should be treated contrary to what high street banks do.
Honestly, if you want a solid savings account without seemlinglessly endless phone calls, then this is one of the banks to consider.
20 August 2026
Reply from OakNorth Bank
Thank you for your feedback. We’re delighted to hear that you have continued to have a positive experience with OakNorth over the years and that you have found our savings accounts easy to manage and our team helpful. We’re also pleased that we were able to contact you regarding the issue with your ISA transfer and provide support. A new transfer request was received from your ISA provider and was processed successfully, with your funds transferred as requested. We really appreciate you taking the time to share your experience
It was easy to use
21 August 2026
Reply from OakNorth Bank
We're so pleased to hear that you found our product easy to use. Your positive feedback is greatly appreciated!
Brilliant account deal
Brilliant account deal
with customer support
Would like a longer limit to be able to put money into my 1-year fixed ISA, a 1-month term limit is enough
21 August 2026
Reply from OakNorth Bank
We're so pleased to hear that the information was clear and that you found the process to open your new account easy to follow. Thank you for your positive feedback!
Easy to set up
Easy to set up
Easy app to use
You can see the intrest daily which is really good
20 August 2026
Reply from OakNorth Bank
We're so pleased to hear you found the setup easy and our app simple to use. It's great to know you appreciate being able to see your interest daily!
Reply from OakNorth Bank
Thanks for your review. We're delighted to hear you're enjoying your experience with us!
Reply from OakNorth Bank
Thanks for your review. We're delighted to hear you're enjoying your experience with us!
The website was very intuitive and…
The website was very intuitive and enabled me to spread my investment where I wanted to split. Also with a competitive interest rate.
20 August 2026
Reply from OakNorth Bank
We're delighted to hear that you found our website intuitive and that you were able to manage your investment as you wished. We're also pleased that you found our interest rates competitive. Thank you for your positive feedback!
Reply from OakNorth Bank
Thank you for your feedback! We're pleased to hear you found the Online Banking platform easy to use and had a positive experience.
Reply from OakNorth Bank
We're so glad to hear that you find our app great and easy to navigate! Thank you for taking the time to share your positive feedback; we truly appreciate it.
Easy to carry out renewal instructions
Easy to carry out renewal instructions, good rate of interest paid
19 August 2026
Reply from OakNorth Bank
We're happy to hear that our renewal process was straightforward and that you appreciate the interest rate. We value your positive feedback.
ISA Transfer to Oak North
I transferred my ISA to Oak North and the process was seamless.
19 August 2026
Reply from OakNorth Bank
We're so pleased to hear that your ISA transfer process was seamless. Thank you for sharing your positive experience with us!
Reply from OakNorth Bank
We're so glad to hear everything is great and that you find our app easy to use! Thank you for your positive feedback.
Straight forward and simple
15 August 2026
Reply from OakNorth Bank
We're truly happy to hear that you found our service to be straightforward and simple. We appreciate your positive feedback!
It was really easy to open an account…
It was really easy to open an account online.
I couldn't transfer money directly from my nominated bank account but I think that was due to security from my bank rather than Oak North. Was easyvto do bank transfer into the new account during the 14 day window.
19 August 2026
Reply from OakNorth Bank
We're glad to hear that opening an account online was a straightforward process for you. We're pleased that you were able to fund your account successfully within the given timeframe.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.