I was dubious buying from Obyss,but decided that l'd take the risk and took advantage of their buy 2 get one free offer.The watches have arrived and for the money paid appear quite acceptable.They lo... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Oh boy do you have some beautiful watches, think I will buy again, Tiffany emailed me with updates from day one making my purchase more personal, staff seem to genuinely care. My new watch arrived... See more
Company replied
Exceptional Service from Tiffany on my replacement watch I received outstanding support from Tiffany — she was highly professional and answered all of my queries promptly and thoroughly. If ever... See more
Company replied
Great customer service. I have bought several watches from this company and when ever there is an issue such as a watch no longer in stock I have had nothing but exceptional treatment and kindness fro... See more
Company replied
Company details
Written by the company
We are "obsyssed" to provide high-quality products and make luxury fashion affordable for everyone.
Contact info
Keizersgracht 520H, 1017EK, Amsterdam, Netherlands
- hello@obsyss.com
- obsyss.com
4.1
Great
490 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer service
In this day and age it is wonderful to deal with a company who takes pride in customer service. Tiffany was helpful all through the process. Well done OBYSS and great watch too.
14 June 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful feedback, Raymond! We're thrilled to hear that you had a positive experience with our customer service and that Tiffany was able to assist you throughout the process. Your kind words about our commitment to customer service and the quality of your watch mean a lot to us :)
Jenny made this experience great for Patrick the product came in 2nd
Jenny made this experience great for been very very kind and helpful i have found in my business life business sell a product but the company grows on the back of it's staff members and how they treat other human beings when they are called upon Jenny was called up on and was 100% helpful to me in every which way possible
Patrick
4 June 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful review, Patrick! We truly appreciate your kind words about Jenny and her dedication to providing exceptional service. It's feedback like yours that inspires our team to continue delivering the best experience possible :)
Incredible watches
I have bought four watches from this site so far and never had an issue with them. Very good quality and cheap. I would never buy an expensive watch again.
3 June 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful 5-star review, Anthony! We’re thrilled to hear that you’ve had such a positive experience with our watches. Your satisfaction with the quality and value means a lot to us. We look forward to serving you again in the future!
Jenny was the best!!
Jenny was the best!!! She made sure my watch was replaced and in good order.
Thank you Jenny!!!
Russ
30 May 2025
Unprompted review
Reply from Obsyss
Thank you for taking the time to leave a review! We're thrilled to hear that Jenny provided you with excellent service and ensured your watch was replaced and in good order. Your satisfaction is our top priority, and we appreciate your kind words about her efforts, Russ!
Bought from this company a few times…
Bought from this company a few times and I’ve always been happy with it. Jenny has always been very helpful and has provided a great customer service
30 May 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful review! We're thrilled to hear that you've had positive experiences with us and that Jenny has been able to assist you effectively. Your satisfaction is our top priority, and we appreciate your continued support :)
Jenny provided replacement
Ordered three, one wasn’t working. Contacted customer service and Jenny was very helpful in providing a replacement. Watches all seem to be good quality given the price point.
8 May 2025
Unprompted review
Reply from Obsyss
Thank you for taking the time to leave a review, Joe! We appreciate your feedback and are glad to hear that Jenny was able to assist you with the replacement. It's great to know that you find our watches to be of good quality for the price point.
Love their watches
Love their watches. So far I’ve purchased 4 of their watches and I will definitely be buying more. So far they seem to be quality timepieces and the prices are very reasonable. Jenny in customer service is amazing. She has been very helpful to me and always responds very quickly. It an absolute pleasure dealing with her. From my personal experience I would definitely recommend OBSYSS to anyone. Awesome company.
29 May 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful review, Alan! We're thrilled to hear that you love our watches and that you've found them to be quality timepieces at reasonable prices. It's fantastic to know that Jenny has been able to assist you effectively—she truly is a valuable part of our team. We appreciate your recommendation and look forward to serving you again in the future.
I ordered 3 beautiful watches at and…
I ordered 3 beautiful watches at and outstanding price point. I received on time and Jenny was a remarkable help throughout the entire process. At one point she even took the time to follow up an ensure I was happy with my purchase.
28 May 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful review, Darryll! We're thrilled to hear that you are happy with your three beautiful watches and that they arrived on time. It's fantastic to know that Jenny provided remarkable assistance during your purchasing experience and followed up to ensure your satisfaction. Your feedback means a lot to us, and we look forward to serving you again in the future!
I had an issue with a watch and…
I had an issue with a watch and contacted Obsyss, Tiffany then walked me through the process and sorted a replacement without any hassles.
Love the watches i have purchased!
25 May 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful 5-star review, Ronnie! We're thrilled to hear that Tiffany was able to assist you with your watch issue and that you love the watches you've purchased from us. Your satisfaction is our top priority, and it's great to know we could make the process hassle-free for you :)
Amazing support team (especially Tiffany)
Obsyss support crew did such an amazing job with the whole process. Personally I talked with Tiffany and she was amazing. The watch I ordered broke after attempting to take off a pin to adjust the size. I reached out and Tiffany responded so quickly and kindly. She helped every need I had and assisted with all my questions. I was very pleased with Obsyss and their excellent customer service. The watch was super cool and came in great shape and surpassed expectations. Thank you everyone at Obsyss!
26 May 2025
Unprompted review
Reply from Obsyss
Thank you for your wonderful 5-star review, Carter! We are thrilled to hear that you had such a positive experience with our support team, especially with Tiffany. It’s great to know that she was able to assist you promptly and effectively with your watch adjustment issue.
We are also delighted that the watch exceeded your expectations and arrived in great shape. Your satisfaction is our top priority, and we appreciate your kind words about our customer service.
I was able to reach out to via email…
I was able to reach out to via email and regarding my address correction and received a very quick response. The agent was very helpful in making sure that I will receive my merchandise which I did in timely manner.
Thanks again and I will shop again love the watch purchase for a gift.
15 May 2025
Unprompted review
Reply from Obsyss
Thank you for your wonderful 5-star review! We are thrilled to hear that you had a positive experience with our customer service team and that your address correction was handled promptly. It’s great to know that you received your merchandise in a timely manner and that you love the watch you purchased as a gift :)
tiffany was amazing!
tiffany was amazing!! i had put the wrong address for my order and she helped me fix it quickly and professionally!!
22 May 2025
Unprompted review
Reply from Obsyss
Thank you for taking the time to leave such a wonderful 5-star review! We're thrilled to hear that Tiffany was able to assist you in correcting your address quickly and professionally. Your satisfaction is our top priority, and it's great to know that we could help make your experience a positive one :)
My watch arrived broken
My watch arrived broken, Jenny had a new on the way to me the next day. Great service, great product! Could not be happier with my purchace and the way a problem was handle! Great all around! Thank You Jenny and OBSYSS!
30 April 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful review, Darrin! We’re thrilled to hear that you are happy with your new watch and that Jenny was able to assist you promptly. Your satisfaction is our top priority, and it’s great to know that we could resolve the issue quickly :)
There was a shipping issue
There was a shipping issue. It was my fault. Tiffany was very patient, and helpful in communicating and in a timely manner. Tiffany was very honest and helpful in me receiving the watches I ordered.
20 April 2025
Unprompted review
Reply from Obsyss
Thank you for taking the time to leave a review, Cory! We're glad to hear that Tiffany was able to assist you effectively and that you received your watches. We appreciate your understanding regarding the shipping issue, and we're always here to help.
Jenny is a breath of fresh air in these…
Jenny is a breath of fresh air in these times of so many scams. It has been a pleasure working with such an honorable person.
I want to Thank her for her help and understanding with the purchase of my beautiful watches.
28 April 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful review. Richard! We truly appreciate your kind words about Jenny and are thrilled to hear that you had a positive experience with us. Your satisfaction is our top priority, and it's great to know that you are enjoying your beautiful watches :)
I had a great experience with this…
I had a great experience with this store! When I needed a replacement, Tiffany assisted me quickly and professionally. She made the entire process smooth and stress-free. The customer service was outstanding, and I’m very happy with the product I received.
Highly recommend shopping here — and a special thanks again to Tiffany for her amazing support!
24 April 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful 5-star review, Khalid! We're thrilled to hear that you had a great experience with our store and that Tiffany was able to assist you quickly and professionally. Your satisfaction is our top priority, and we appreciate your kind words about our customer service.
So very gratefulI for your custom …
I would like to say a big thank you to the staff at Obsyss for the way my orders have been handled. In particular, Tiffany has kept me up to date via e-mails every step of the way from receiving my order, to the moment it was delivered to my door. The way this company treats its customers is second to none, and I will certainly pass on their good name to family and friends, and use them again iin future.
Kind regards
Doug Symmons
24 April 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful review, Doug! We truly appreciate your kind words and are thrilled to hear that Tiffany provided you with exceptional service throughout your order process. Our team is dedicated to ensuring a positive experience for all our customers, and your feedback reinforces our commitment. We look forward to serving you again in the future and appreciate you sharing our name with your family and friends! :)
Customer service 1st class Jenny and…
Customer service 1st class Jenny and the team are fantastic very happy with the watch lighting fast shipping well taken care of through the entire process great online experience
28 April 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful 5-star review, Scott! We're thrilled to hear that you had a fantastic experience with our customer service team, especially Jenny. It's great to know that you are happy with your watch and that the shipping was lightning fast. Your satisfaction is our top priority, and we appreciate your kind words about the entire process.
Great service and good communication!
I would like to express my appreciation for the outstanding service provided by Jenny. Her proactive approach made a real difference in my experience, ensuring that my enquiries were not only addressed swiftly but also with great attention to detail. I was particularly impressed with the clarity and effectiveness of her communication, which made the resolution process seamless and stress-free. Jenny’s dedication and professionalism truly set a high standard, and I am grateful for her support. Thank you!.
25 March 2025
Unprompted review
Reply from Obsyss
Thank you so much for your wonderful review, Ahmed! We're thrilled to hear that Jenny provided you with outstanding service and made your experience seamless and stress-free. Your appreciation of her proactive approach and effective communication truly highlights the dedication we strive for. We’re grateful for your support and look forward to assisting you again in the future!
Everything was as expected
Everything was as expected. Tiffany was very helpful and nothing was any trouble for her to help. Glad I purchased this watch, very good value.
18 April 2025
Unprompted review
Reply from Obsyss
Thank you so much for taking the time to leave such a wonderful review, Nigel! We're thrilled to hear that everything met your expectations and that Tiffany was able to assist you effectively. It's great to know you're happy with your watch and found it to be a good value. Your satisfaction is our priority, and we appreciate your support! :)
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