Order placed on 10/02/21 and paid for. On 17/02/21 received email stating they were currently in back log due to bad weather conditions. 21/02/21 received E-mail stating parts were ready for dispatch.... See more
Company replied
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Placed an order at the beginning of April which ran into all sorts of problems with the couriers. It did take far longer than anticipated to get the goods because the courier kept taking th... See more
Company replied
I can’t thank the customer service team at occ supplies enough for sorting out the problems we had with UPS in delivering my order. The customer service team were in constant contact with me even at t... See more
Excellent service from OCC supplies, thank you for the little something that was put in with my order, it did bring a smile to my face Courier company prompt as normal so thank you all involved in g... See more
Company replied
Company details
Written by the company
Spinara Casino was founded by a dedicated team of gaming enthusiasts with one clear mission: to build a secure, player-first environment that actually values your time. We know what makes a great gaming platform because we are players ourselves. From the very moment you complete your Spinara Casino login, you will feel the difference. Our organization has designed a seamless, user-friendly space that gives you instant access to a hand-picked library of premium slots and live dealer tables. We back up our incredible game selection with lightning-fast payouts, transparent rules, and ironclad security so you can focus entirely on the fun. We also believe in treating our community right from day one. That is why our team has crafted a highly competitive Spinara Casino bonus to give you a powerful head start on the reels. Behind the screen, our friendly, human support staff is here 24/7 to ensure everything runs smoothly. Join us today, claim your welcome rewards, and discover a platform built on real trust and passion.
Contact info
101 Rose Street, EH2 3JG, Edinburgh, United Kingdom
- 01592 323014
- sales@occsupplies.co.uk
- occsupplies.co.uk
Excellent service at difficult times.
10 June 2020
Unprompted review
Reply from Spinara Casino
Thank you for taking the time to send a review..its very busy times and we do our best to get our customers orders out as soon as we can. There is also delays with shipping companys which makes it seem longer for our customers
Thanks again
In these troubled times
In these troubled times, a lot better than most!
10 June 2020
Unprompted review
Reply from Spinara Casino
Thanks for taking the time to leave a review. It is hard for all at the moment but am so happy people understand this. We do try and get the orders out as soon as possible.
Thanks again and stay safe
Reply from Spinara Casino
Thanks for taking the time to leave a review. All reviews from our customers help us to move forward in the right direction. Sadly with the current situation orders are taking longer to reach our customers. Before the crisis hit we were able to guarantee 2 days max delivery. We are so happy our customers understand this.
Thanks again
Considering the current situation
Considering the current situation, with a vast increase in mail order via internet, I think delivery within two weeks was well done. I was kept in the loop at all stages.
8 June 2020
Unprompted review
Reply from Spinara Casino
Hi Ms Goddard,
Thanks for taken the time to submit a review. I am glad everything was good and that you were happy, We are working as hard as possible to ensure our customers get there products as soon as possible. Its really good to here you and other customers are happy to wait 2 weeks. I do hope you are happy with the products.
Thanks Again. Stay Safe
Reply from Spinara Casino
Thank you for taking the time to leave a review. All the reviews help us to move forward as a busines and knowing what we are doing good and what we are doing bad will help us to be better.
Thanks Again
received ok good delivery
1 June 2020
Unprompted review
Reply from Spinara Casino
Hi Paul
Thanks for taking the time to leave a review. Ii am glad everything was ok.
Kind Regards
I have still not received my order and…
I have still not received my order and have had no notification of any problems
31 May 2020
Unprompted review
Reply from Spinara Casino
Hi Again, I trust this has now been resolved and you recieved the goods, we are sorry this had happened.
Hi Lesley
Hope you are well. Thanks for taking the time to leave a review. I believe since this feedback we were able to sort out the issue and resend out a new product which you told us you recieved, which is great. Sorry the first one got lost.
Thanks Again
Reply from Spinara Casino
Hi John
Thanks for taking the time to leave a review I am glad you were happy and everything was good. If we can help in the future you know where we are.
Thanks Again
Excellent
Order received ridiculous quick, very impressed! Highly recommend.
25 May 2020
Unprompted review
Reply from Spinara Casino
Hi Tom
Thanks for taking the time to leave a review. I am glad everyhing was ok and you recieved your order quick. Iif we can help in the future please do let us know.
Thanks Again
Great customer service.
24 May 2020
Unprompted review
Reply from Spinara Casino
Hi Joseph
Thanks for taking the time to leave a review. All reviews good or bad help us to move forward as a business in the right direction.
Thanks Again
Great quick service already told…
Great quick service already told customers & friends 😁
23 May 2020
Unprompted review
Good and quick with delivery thanks
23 May 2020
Unprompted review
Great service.
15 May 2020
Unprompted review
Excellent service and delivery would…
Excellent service and delivery would definitely recommend them and use them in the near future. Jason Potter
14 May 2020
Unprompted review
Reply from Spinara Casino
Hi Jason
Thanks for taking the time to leave a review, it does mean alot to us to know we are doing well.
Thanks Again and keep safe
Excellent service and kept me well…
Excellent service and kept me well informed
8 May 2020
Unprompted review
Reply from Spinara Casino
Hi George
Thank you for taken the time to leave a review. It's really good seeing 5 stars as it means what we are doing is working.
If we can help you in the future you know where we are.
Kind Regards
occsupplies.co.uk
A great company
A great company who put extra supplies into my order when they saw delivery was to a hospice. Kind, ethical and value for money, what more could you ask?
29 April 2020
Unprompted review
Reply from Spinara Casino
Hi Catherline
Thank you so much for taking the time to review. Customer feedback is so important to us as it gives us an idea on what position the business is going in.
Extra few bits in your order was a thank you for being part of the frontline staff at this difficult time.
Also thank you to you as I believe you are only a supporter of the hospice and not an employee so for you to go out your way to pay for some supplies is also very community spirited. So well done also.
Thanks Again and keep safe
Colin
Reply from Spinara Casino
Hi Neil
Thank you so much for your review. We are happy to know you like our products. If we can help further you know where we are.
All the best and stay safe
Colin
Great and fast service even during this…
Great and fast service even during this times .
I found a very good customer satisfaction so i just can not recommend enough their service.
++++++++++
9 April 2020
Unprompted review
Reply from Spinara Casino
Hi Erik
Thank you so much for your review. Its really good to hear you were happy with the service and products we offer.
If we can help again in the future, you know where we are.
Thanks again and do keep safe.
Colin
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